Liam Bone Email & Phone Number

Working in a Combat Communications unit, I was responsible for governance and assurance of the technical workshops, and development of an employment and training continuum for our newest technical personnel.

Following selection, promotion, and completion of Initial Officer Course, I am now studying a BE(Elec) at UNSW Canberra. This will lead to future employment as a RAAF Electronics Engineer.

Gold Coast Mc, Queensland, Australia

I worked in consultation with Downer-employed Foxtel technicians to ensure smooth delivery of service and activation from a back office perspective. This position involved much conflict resolution with customers as well as technicians when a job did not go according to plan.I was the point of contact for technicians nation-wide when facing difficulties on the job and the liaison between Foxtel and the technicians on a daily basis.

Gold Coast Mc, Queensland, Australia

I began my employment as a customer service representative manning the checkouts.I worked up to full time hours, and was then promoted as part of the customer service management team within 12 months.This position required personnel management, and customer interface skills far beyond my years at just 18.Typically, I was required to:- develop rosters- liaise with company representatives on sales- manage conflict between staff- manage staff disciplinary issues… Show more I began my employment as a customer service representative manning the checkouts.I worked up to full time hours, and was then promoted as part of the customer service management team within 12 months.This position required personnel management, and customer interface skills far beyond my years at just 18.Typically, I was required to:- develop rosters- liaise with company representatives on sales- manage conflict between staff- manage staff disciplinary issues professionally and discreetly- identify areas for customer service improvements- handle large quantities of cash and manage end of day finances Show less

Bachelor Of Engineering - Be, Electrical And Electronics Engineering, 1St Class Honours

Activities and Societies: Jazz Band. Pipes and Drums.

Cert Iv Aeroskills (Armament), Aircraft Armament Systems Technology, Dux

Bachelor Of Engineering - Be, Electrical And Electronics Engineering, Hd

Studied via distance online to prepare myself for the full time academic load at UNSW-Canberra.