Richmond Rugby 1st XV Team ManagerManage all 1st XV match day operations. From management off offiicials and volunteers to team management during the match including liaising with match offiicials during the game, match timings, disputes, substitutions, RFU game management anf any other relevant tasks.Manage Important player documentation from registrations to contract declarations.Manage player kit and associated budgets.

Assist with the RFU player registrations and agent declarations.Support and administer the Covid player testing processMatch day management including the pre match preparation, in game requirements and post matchAssist officials from the RFU with match day timings and reportingProvide training support, advice and guidance for volunteersCo-ordinate and organise facilities management on game dayHelp coordinate club kit and match day kit.Develop positive relationships with external partner agenciesAssist with administrative tasks, supporting staff within the Rugby Operations DepartmentRFU Game Management system. Assisting the Operations Manager in all match day preparations including liaising with match officials and management from the opposition.Support and assist Operations Manager in 1st XV planning and logistics

Customer service and account manager for a leading sportswear company based in Twickenham.Working for a top company who currently supply some of the largest Schools and sports Clubs in the Country with a variety of brands including amongst others Canterbury, Adidas and Mizuno. The main purpose of this position is to manage client accounts in the most efficient way to generate sales for the business. I have must built and maintain strong relationships with the clients, making myself available to handle concerns and building the clients’ trust to make sure they stay loyal to the company and their specific brand.Providing in-depth teamwear knowledge and based on this information, I make recommendations to clients based on their individual needs.An additional element of my role is to manage the customer service department and provide exemplary customer service and administrative support to our ecommerce customers and to look after important Club and School accounts and contacts.Some additional tasks include:Dealing with detailed financial reporting and accountsBusiness Accounting with Sagepay.Attend off-site events to generate company and brand awareness

Developing X League in Belgium. Developing RL pathways for Belgium RLAssistant Team Manager for Belgium International RL team.Assisting in team and League administration.https://xleaguerl.com/X League has the advantage of facilitating the learning of the skills of our sport for those that want to play the full contact game, but it also enables the sporting and social development of people of all ages, abilities and fitness levels. This allows diversity during training, events and tournaments.The BRLA will develop this practice among young people (both in schools and in clubs), juniors, seniors, veterans and women and defend the colors of Belgium in the next X-League international events.

Created an International Squad from scratch in a new and developing sport.40 plus plus international players engaged in year one. Developed several female players from X League into women's rl all of who are training with the full Scotland women's squad with their 1st ever international due in 2022Seen as an important part of rugby league development in ScotlandHeading up the Scotland X League project and managing both teams at the X League world cup in England in 2022Managed Scotland in the 1st ever X League international matches in 2021. September 21 vs England and November 21 vs Ireland.https://www.rugby-league.com/get_involved/play/x-leaguehttps://xleaguerl.com/x-league-at-the-rlwc2021/This variant of Rugby XIII is a concept created by Des Foy (former professional player).Previously known as 'Eurotag', it has been used by various member nations of the RLEF.But with its new name, X-League (pronounced Cross League) it has been adopted by the RFL as an official variant of Rugby League. To be used as a tool for learning our sport and a way to increase participation rates.X-League is a semi-contact version of rugby, where all the principles of XIII Rugby are maintained, except the tackle which is replaced here by a "tag" on the ball by the defender.This practice has the advantage of facilitating the learning of the skills of our sport for those that want to play the full contact game, but it also enables the sporting and social development of people of all ages, abilities and fitness levels. This allows diversity during training, events and tournaments.https://xleaguerl.com/

Primary purpose: to be responsible for building and maintaining new partnerships across the professional and amateur sides of the Club.Key Accountabilities:· Support the delivery of the London Scottish rugby operations and commercial budgets.· Support and assist Rugby Operations Manager in 1st XV planning and logistics.· Support and assist the Executive Committees of Mini/Junior/Girls/Lions rugby in preparing and delivering strategies and objectives including Festivals and social events.· Help organise and deliver a recruitment strategy for amateur player-membership including but not limited to street events, local fairs and schools.· Join and support the Steering Group to the assist in delivering the Club’s annual Mini Rugby Festival.· Create and support Steering Group to deliver a second Club Festival for Touch / Sevens / Juniors / Five Nations - whichever is most financially and practically viable.· To help develop and deliver the London Scottish Rugby Community Strategy.· Liaise with local universities in order to develop partnerships across the professional and amateur sides of the Club, with the objective of:- increasing playing numbers,- increasing the volunteer opportunities with the professional side,- create leads for a new fan base,- To organise, promote, engage and deliver new and existing opportunities for students to play and support rugby at both a competitive and social level.· Engage with key community partners in line with the Club objectives and assist and lead where appropriate on community engagement events.· Create and strengthen links with Scottish universities in order to forge new partnerships, with the objective of:- increasing playing numbers by being the choice for graduating students moving to London,- creating useful links in Scotland for the Club to utilise.· To stay up to date and current with BUCS rugby in particular BUCS Super Rugby

Key RelationshipsHead of Rugby OperationsAll volunteersAll areas of the Operations, Rugby and Commercial Departments.External partner agencies i.e. UKAD, Richmond Council, St Johns Ambulance, Richmond Athletic Association and The RFUKey Responsibilities, Tasks and ActivitiesProvide training support, advice and guidance for volunteersCo-ordinate and organise facilities management, player registrations and coordinate club kit and some retail elements.Develop positive relationships with external partner agenciesSupport the Rugby Operations Department in providing advice and guidance to rugby volunteersAssist with administrative tasks, supporting staff within the Rugby Operations DepartmentRFU Game Management system. Assisting the Operations Manager in all match day preparations including liaising with match officials and management from the opposition.

I provided day to day coordination of 31 sports clubs with 50 plus sports teams. I was in charge of club accounting and finance management this includes assisting them in writing their budget for the year and strict management of their budgeting and accounting processes. I was the first point of contact and support for all St Mary’s Sports Clubs and external organisations for all club related matters. I was in charge of the associated sport club finances with a 400k plus yearly budget which has to be carefully monitored. I also had to write a monthly report for our student sport newsletter, alongside this I write a weekly fixture email to the vice chancellors and governors.I also coordinated St Mary’s annual varsity which this year was at home which was a multi-sport event that engaged over 2000 students from St Mary’s and Brunel. I organised St Mary’s annual sports dinner. This is an awards evening for 400-500 sports club members. This includes coordinating the event logistics and presenting the awards. I have built relationships with over 50 universities UK wide. I have key contact from admin staff to directors of sport. I have attended many of BUCS development events and seen first-hand how they function at their multisport events such as the annual BUCS nationals in Sheffield which I have attended and assisted athletes at for the last 3 years.

Working for the IQ (Irish Qualified)Rugby Programme Co-ordinatorIRFU Exiles and IQ Rugby organisations- I give time to allow the players to attend the Irish Exiles and IQ Development Days to experience this and future opportunities. With a focus on talen ID

Provide local community support to the Community Engagement Manager. Duties include representing the RFU at community events throughout the borough, attending meetings as a spokes person and mascot duties as Ruckley as and when required.

Project Management• Planned and implemented facility upgrade projects to a combined value of £150k.• Prepared, implemented and reviewed the entire maintenance equipment upgrade, valued £50k.• Minimised and mitigated against project risks and issues.• Minimized service disruptions through identifying, analyzing, classifying, tracking and elimination of IT errors within the front of house IT systems. Operations Management• Created and delivered daily work plans at a flag ship site to ensure effective operations management.• Organised, prioritised and delegated workloads to satisfy demands while reporting on progress to senior management. • Managed and monitored a comprehensive activity programme• Scheduled rotas for 45 employees with a £180k casual staff budget. • Completed risk assessments and conducted safety inspections to ensure construction and site safety. • Conducted weekly operational meetings, appraisal performance meetings and disciplinary meetings.• Established and maintained effective financial and administrative systems.• Managed daily accounts receivable / payable• Produced, analysed and reported on monthly income of +£130k.• Attended meetings, took minutes for distribution to internal sources and external stakeholders.• Produced operational manuals to define business operations. • Increased operational improvements whilst ensuring strict controls on operational costs.• Managed the Health, Safety and Welfare of all teams.• Presented formal and informal presentations in various settings- one-to-one, small and large groups. • Reduced staff attrition through the effective motivation and engagement of a team of <30 in a fast-paced, service-oriented setting.• Managed the expectations between internal management and external clients to deliver service according to stated agreements.

Head Rugby Coach for City University which involves taking all aspects or training, team selection and match day preparation on a weekly basis. Day to day running of the rugby programme.

This Job has given me considerable previous admin/venue management experience working and running a busy sport injuries clinic in Edinburgh, since 2003.In this role I was required to be the first point of call for any enquiries. I also had to deal with all communications and computer systems. Whilst at the clinic and in my current role I have to generate new leads for new clients and create new relationships with sports clubs and local areas. Both excellent communication skills and being highly organised are certainly qualities I possess along with attention to detail which in this case I feel would be of great importance. Also my top class people skills will make me easy to work with and very approachable. I am highly motivated and certainly do not have a problem working under my own direction and I always manage my time effectively.Duties included: Meeting the client’s needs, Booking appointments, taking phone messages, typing note from dictation, and filing. Customer care and front of house duties including following up new leads and invoicing.

Supervising gym users making sure all health and safety aspects are adhered to, creating, tailoring and reviewing exercise programmes for customers, general up keep of the gym such as cleaning and maintenance of equipment and providing support and interaction for all customers. ) In my time at Edinburgh Leisure I ran the NRG zone programme, which allowed kids as young as 12 to get into a gym setting and to try many different sports/gym based activities. I required many volunteers to work for me.

Managing player hydration, nutritional balance. Planning and assisting with daily gym and pitch sessions. Collection and input of player data. Player kit management. All pre and post match hydration and nutrition requirements.Within this role I was mainly the strength and conditioning intern. I did however learn a great deal about how a professional sports team works, including kit management, budget management, social media/marketing and most importantly team management (which included booking flights, sorting player appearances and general schedule management)