Liam Eagen Email & Phone Number

Bringing Articulate AI to the learning design community.

Boston, Massachusetts, United States

Drove GTM for Hi Marley's innovative insurance tech software.•Revamped Hi Marley's release marketing function based on customer interviews, surveys, and cross-functional conversations to ensure our efforts adequately drive product adoption and showcase added value.•Led GTM for a major redesign of the highest touch page in Hi Marley's web and mobile apps (used by 100% of daily active users) to ensure a smooth transition and drive adoption.

Boston, Massachusetts, United States

• Led marketing strategy, enablement, and intelligence for Ellevation's flagship platform product.• Owned collaboration and alignment between product management, customer success, sales, leadership and marketing to drive impactful go-to-market and release marketing efforts. • Strategically redefined personas, positioning, and messaging for Platform to align with the launch of a significant new feature in 2024, enhancing overall value proposition.• Created compelling collateral, including presentation decks, talking points, one-pagers, and webinars, contributing to Platform's 2023 overperformance on ARR target by +11% against goal and 96% logo retention.• Successfully recommended Ellevation’s next key product opportunity to executive leadership based on customer interviews, market research, user feedback, and buyer willingness to pay.

Boston, Massachusetts, United States

• Elevated the post-sale customer journey by crafting impactful collateral, webinars, email campaigns, documentation, and external product training contributing to the company exceeding revenue goals 30% in 2022.• Led sales enablement efforts including development and execution of sales training, demo scripts/decks, competitive intelligence, collateral, and defining processes for our 3 products and 30 person sales team.• Demoed new product features to customer success, support, sales, and training teams to build understanding of the key benefits, details, and risks of those new features to enable teams to support and sell the product.• Collaborated as a member of a cross functional tiger team to alpha and beta test a major new feature on our 30MM flagship product to ensure product development was informed by customer needs.

Boston, Massachusetts, United States

• Built relationships with enterprise customers to ensure stability through product changes and maximize feature adoption through supportive zoom calls and Zendesk email.

Boston, Massachusetts, United States

• Resolved 50% more than the average tickets resolved over the 2020 back-to-school season.• Collaborated with customer success, sales, training, data ingest, and development teams to resolve user issues.

San Francisco Bay Area

Served a one year term on SoFi bank's member advisory board to help shape the future of SoFi.

Boston, Massachusetts, United States

Volunteered weekly in Boston public schools to support students in math and ELA.

Ludlow, Massachusetts

As a substitute teacher I led diverse classrooms of ~20 students PreK-3rd Grade including Intensive Autism and Behavior specific classrooms, I followed lesson plans to teach multiple subjects: math, science, history, ELA, and social emotional competencies, and I adapted to student behavior challenges.

Cambridge, Massachusetts

Evaluated feedback to ensure continued success of the Strategic Data Project fellowship program.Managed information and documents for large cohorts of SDP fellowsCommunicated with fellows, stakeholders, and Harvard staff about the fellowshipCompleted logistics and planning tasks for the facilitation of 350+ person data conference.

Greater New York City Area

With RMC, I worked on projects for the state of New York including the revision of the NYSED standards for cultural responsiveness, the development of an updated school library media professional evaluation tool, and the development of News Literacy standards and resources.

West Springfield, Massachusetts

At May Institute, I learned and applied the principles of ABA therapy, lead instruction of ABA trials with nonverbal and verbal students on the Autism spectrum, collected data on student's behaviors and learning, and followed student individualized education plans.

Bachelor Of Science - Bs, Psychology

Activities and Societies: Undergraduate specialization in Developmental Disabilities and Human Services. Through the specialization.

Education record

Product Marketing Core packs everything any product marketer needs to propel their product - and career - to the next level. Modules.