Liam Flagg Email & Phone Number

St. Catharines, Ontario, Canada

This is a Volunteer role. Our group has the shared goal of promoting alternative music and art across the Niagara region and eventually the world! In my current role: - I work with local talent to have them perform at our events- Work with local venues to secure space for our show s and fulfill contracts with them- Work with local businesses to create sponsorship opportunities with our events We have secured performances at In The Soil Festival in St.Catharines

In my role at Weedmaps and Ghost Management company I have been able to help many business owners to grow as the legal Cannabis market has spread across Canada. In my Current role I have: - Grown our site to over 1,500 active stores - Have grown my own book by over 150% year over year- Worked with clients from all across Canada successfully launching new business from our platform by utilizing all aspects of our website and app. - Prospected new business from cold… Show more In my role at Weedmaps and Ghost Management company I have been able to help many business owners to grow as the legal Cannabis market has spread across Canada. In my Current role I have: - Grown our site to over 1,500 active stores - Have grown my own book by over 150% year over year- Worked with clients from all across Canada successfully launching new business from our platform by utilizing all aspects of our website and app. - Prospected new business from cold calls and database research Show less

Kitchener, Canada Area

Provided confidential client management support to the company’s clients. Developed solid, long-term relationships that generated new sales and business for the company.Connected key customers with strategic business executives and customer stakeholders converting opportunities into new sales for the company.Conducted regular sales calls and quarterly reviews with top clients.Created internal sales reports for presentation to Owners monthly and quarterly.Managed the entire… Show more Provided confidential client management support to the company’s clients. Developed solid, long-term relationships that generated new sales and business for the company.Connected key customers with strategic business executives and customer stakeholders converting opportunities into new sales for the company.Conducted regular sales calls and quarterly reviews with top clients.Created internal sales reports for presentation to Owners monthly and quarterly.Managed the entire customer experience and leveraged resources to deliver solutions on time.Created and delivered compelling presentations resulting in increased sales.Ability to jump from the creative side of marketing to the analytical side of business sales to demonstrate to the customer why the strategy is financially sound.Built and maintained sales relationships both online and off.Negotiated contracts and closed agreements to maximize profits.Forecasted and tracked key account metrics (quarterly sales results and annual forecasts).Collaborated with all internal stakeholders to strengthen the relationship and propel new business.Possesses great ability to identify potential negative situations and apply conflict resolution principles to mitigate issues.Demonstrates winning Customer Service techniques such as empathy, patience, advocacy, emotional intelligence and verbal communication skills. Show less

Waterloo, Ontario

Provided confidential and creative social media support to multiple areas of the business.Developed winning strategies of compelling messaging, custom landing pages and eye-catching advertisements that were tested and proven to convert into sales.Built a successful “Condo Launch Event” on Facebook that drew over 5,000 attendees. Created the ads; purchased ads on Facebook; scheduled the posts; reached out to local businesses and influencers for help promoting the event;… Show more Provided confidential and creative social media support to multiple areas of the business.Developed winning strategies of compelling messaging, custom landing pages and eye-catching advertisements that were tested and proven to convert into sales.Built a successful “Condo Launch Event” on Facebook that drew over 5,000 attendees. Created the ads; purchased ads on Facebook; scheduled the posts; reached out to local businesses and influencers for help promoting the event; moderated the event by responding to questions.Keen observer of society and trends among the company’s target audience.Focused planning, strategy and goal-setting resulting in positive ROI (Return on Investment) for the company.Increased company’s brand awareness and online reputation.Management of website content.SEO (Search Engine Optimization) and generation of inbound traffic leading to increased sales.Delivered successful Visual Design, Web Development, Solid Content, Promotional, Engagement and Conversion strategies with winning results.Ability to communicate the company’s brand in a positive and authentic way that attracts today’s hyper-connected buyers.Created and published relevant, original and high-quality content for all channels.Developed and expanded community and influencer outreach efforts Show less

Kitchener, Canada Area

Provided first point of contact service to customers on behalf of the company.Quickly progressed to store opening and closing responsibilities and manager support.Strong listening and speaking skills.Provide customers with information about products sold at Indigo.Assisted customers in placing online orders.Solved customer complaint issues on the spot.Processed returns.Answered questions in a manner that reflected the values of Indigo.Listened and responded… Show more Provided first point of contact service to customers on behalf of the company.Quickly progressed to store opening and closing responsibilities and manager support.Strong listening and speaking skills.Provide customers with information about products sold at Indigo.Assisted customers in placing online orders.Solved customer complaint issues on the spot.Processed returns.Answered questions in a manner that reflected the values of Indigo.Listened and responded to customers’ needs and concerns.Researched answers and solutions. Show less

Waterloo

Provided dedicated one-on-one support to residents with physical and intellectual disabilities in a home environment.Assisted residents in ways to enable them to thrive in their local communities and in life.Strong advocate for the individual by communicating their needs, self-expression and goals to family members and community groups.Taught patients life skills such as socializing in public.Maintained a safe living environment; administered medications.Assisted with… Show more Provided dedicated one-on-one support to residents with physical and intellectual disabilities in a home environment.Assisted residents in ways to enable them to thrive in their local communities and in life.Strong advocate for the individual by communicating their needs, self-expression and goals to family members and community groups.Taught patients life skills such as socializing in public.Maintained a safe living environment; administered medications.Assisted with money management, house-keeping and personal hygiene.Provided transportation to social outings, medical appointments and other activities.Maintained regular paperwork including fiscal reports, behavioural assessments, medication logs, case work notes and daily activity logs.Annual budget preparation and execution. Show less

Waterloo Ontario

Created numerous successful marketing campaigns to increase student awareness and involvement.Developed large-scale campus events geared to promote causes of inclusivity.Dreamer of big ideas and creative execution of massive marketing plans resulting in increased student participation campus-wide.Producer and Manager of curated radio shows to promote campus activities.Targeted internet research and application of intelligence to smart marketing initiatives.

Kitchener, Canada Area

I took existing research hand helped to compile it as a starting point for a book. I also did more research in the Kitchener city hall archives looking over town minutes to help bolster some of the findings from newspapers that we had. I also helped to write the beginnings of one chapter for the book.

Graduate Certificate, Disc

The purpose of this course is to give every participant the opportunity to get hands on experience in Ecommerce, Marketing and Project.

Bachelor'S Degree, Global Studies

Activities and Societies: Aboriginal student Association, Radio Laurier, House Council

Education record