In no particular order...- Website management (design, UI, UX, content, SEO) using Wordpress and Adobe CC tools (3 sites)- Google Analytics- PPC (Google Ads and Bing/Microsoft Ads)- Lead generation and tracking - coordinating between marketing and sales departments- Responsible for developing and maintaining company-branded material and tone of voice- Digital design for web- Creation of print materials - Flyers, brochures, posters, business cards, merchandise, etc.- Video editing (Adobe Premiere Pro CC)- Interviewing for case studies- Blog posting, proofreading and content creation- YouTube channel management (>52k subscribers)- Social media management- Email campaign creation and management (experience with multiple tools)- CRM management and automation (experience with multiple systems)- Reporting and planning- Event organisation and promotion- Mentoring/leading- Agency briefing and liaison

- Freelanced following redundancy from previous role- Designed websites, posters, brochures, business cards, etc- Clients included: Honest Ideas (agency), Cambridge United FC, Cambridge University Press and Innova Systems, now known as Visiativ, who gave me the opportunity to become their full time Marketing Manager

- Creative lead on site redesign project - Research, layout, UI, design and implementation- Creative lead for major onsite campaigns and promo material inc. Sales, Disney, Playstation, LEGO, etc- Responsible for creative approvals, ensuring brand consistency and ASA compliance- Understanding of customer needs and creation of engaging promotional material guided by A/B testing, site analytics, UX principles and best practice- Creation of website assets and publishing with Sitecore/Amplience CMS (desktop/mobile)- Responsive email newsletter design and build- Creation of social media, display and print assets- Merchant store front design and build including template creation for external use- Worked with UX team to ensure creative meets wire frame and user journey requirements- Six month secondment as traffic manager for large team of designers including myself. Worked with incoming traffic manager and stakeholders to implement a complete schedule for briefing and work flow using Basecamp software. Responsible for mentoring and training staff across departments in new process- Creation, upkeep and development of design templates for team use- Daily upkeep and organisation of files and folders stored on network

- Creation of banners and promotional material for Play.com and PlayUSA.com- Publishing content using in house CMS systems

- First member of Cambridge-based customer support team- Trained all new staff members as we grew the team- Supervisor and key holder - responsible for large department- Database administration, email and telephone correspondence with customers