Risk Manager leading the Risk & Compliance Support team's risk workstream:* Identifying and managing risks and issues across a range of RCSA risk categories and with the supporting control development and testing activities.* Supporting the Lab Teams within the Platform in articulating risks with mitigations and supporting lab risk management.* Producing accurate reports and insights from collecting and interpreting data from a variety of standard source systems, (RCSA, SNow, CMT, Audit reports, Risk opinions) and producing outputs in a required format.* Keeping track of data quality and assurance outcomes, reporting any concerns to ensure action taken to remediate.* Providing ongoing training to stakeholders on using our risk systems and how to make the most of Power BI dashboards available.* Support labs through risk governance process and escalations.* Manage creating of risk documentation for labs and platforms including overseeing platform Risk governance forums and lab level risk meetings.* Providing training to internal colleagues to support lab engagement .Controls:* Responsible for developing, refining and executing the platform's change control testing process for 2023 throughout Data & Machine Learning.* Engaging senior stakeholders on approach, effectiveness and outcomes* Working closely with 1st line risk to ensure controls align to our risk change risk portfolio and identifying new controls / changes to existing controls where required to mitigate our risks

Risk Management:* Providing Risk and Issue support throughout the Data & Machine Learning Platform* Conducting ongoing analysis on risk portfolio to ensure risks are accurate reflections current problems faces.* Providing ongoing training to stakeholders on using our risk systems and how to make the most of Power BI dashboards available.* Support labs through risk governance process and escalations.* Manage creating of risk documentation for labs and platforms including overseeing platform Risk governance forums and lab level risk meetings* Providing training to internal colleagues to support lab engagement Controls:* Responsible for developing, refining and executing the platform's change control testing process for 2023 throughout Data & Machine Learning.* Engaging senior stakeholders on approach, effectiveness and outcomes* Working closely with 1st line risk to ensure controls align to our risk change risk portfolio and identifying new controls / changes to existing controls where required to mitigate our risks

Providing Risk support to our Enterprise Data labs.* Conducting ongoing analysis on risk portfolio to ensure risks are accurate reflections current problems faces* Providing ongoing training to stakeholders on using our risk systems and how to make the most of Power BI dashboards available* Support labs through risk governance process and escalations

Project Manager – IBOR Transition - 2019• Project Manager within Major Core Programmes on the IBOR Transition Programme• Programme is delivering product changes following the decision to move away from the London inter-bank offer rate (LIBOR)• Responsible for programme wide governance assurance review on all work packages• Liaised with stakeholders and work stream leads to understand each team’s deliverables and understand governance gaps• Responsible for development and completion of in depth Programme Management Plan.• Supporting Work streams with completion of outstanding governance documentation and providing guidance where needed.Project Manager – Connect View MI – 2018• Project Manager delivering a new suite of MI Dashboards usable by our Connect Business• MI Suite included training to Line Managers on how to fully use the new dashboards and how to support colleagues• Delivered the decommissioning of the previous MI suite, producing a full comms rollout to coincideLead Project Manager – IVR Transformation – 2016-2018• End to End Lead Project Manager of £3m, 2.5 year IVR Transformation programme, which delivered a variety of platform improvements and new functionality to our industry leading Say Anything Technology• Programme also rolled out Say Anything technology to other business areas• Responsible for liaising with IT, producing and delivering a delivery and test plan as well as leading Testing teams during UAT• Designed initial delivery plan for project to follow• Responsible for project governance, including CMT reporting, gateways and documentation ensuring project maintained 100% compliance• Liaised with senior Telephony stakeholders to update on delivery, challenging changes and providing recommendations and steer on areas within the plan that need amending to provide better results.• Actively managed external stakeholders as part of existing service agreements.• Programme delivered 10 core changes delivering 213FTE of benefits.

HR Internship as part of Work placement and supporting dissertation for university degree. Responsible for supporting the overall recruitment process including advertising roles, assessing applications and organising / running assessment days for candidates.