Liam Harkin

Liam Harkin Email and Phone Number

People Capability Lead | Learning & Development | Comms & Engagement | Inclusion | Performance Management | Employee Relations | Motor Retail | Food Retail | High Street Retail | Insights 🟢/🔵🟡🔴 @ Marshall Motor Group
cambridge, cambridgeshire, united kingdom
Liam Harkin's Location
Somercotes, England, United Kingdom, United Kingdom
Liam Harkin's Contact Details

Liam Harkin personal email

n/a
About Liam Harkin

I stepped in to the role of People Capability Lead @ Marshall Motor Group in Feb 2023. What a first year it has been 👇Key achievements of 23/24:• Built and developed a team, expanding it from 5 to 11 members• Implemented changes to core course formats, resulting in significant cost savings of £900k+ for the business• Achieved department savings of £128k compared to the previous year and £48k versus budget• Significantly increased face-to-face delivery of learning and development programs across the group by 620%• Expanded learning and development opportunities to a wider range of roles within the group• Developed and launched new tools to enhance learning and development, utilising a blended approach that is targeted, agile, and 'just in time' learning• Enhanced the quality of group communications and engagement channels• Increased focus on Diversity & Inclusion activities, showcasing a commitment to creating an inclusive and diverse workplace• Designed, created, and launched an in-house engagement insights survey, providing valuable data and insights on colleague perceptions regarding key cultural measuresThis was achieved through building, leading and managing a team effectively, strategic planning, and setting a clear focus with strong objectives. These achievements in the last year have demonstrated a strong ability to identify opportunities for cost savings and implement strategies to achieve them. Whilst growing the team, increasing our offering, and extending our reach and value across more roles within the business. None of this would have been possible without each and every member of the People Capability Team, a bunch of absolute legends. Thank you to you all. Fantastic results and successes we can share and celebrate together. Here's to 'smashing it' in 2024/25!

Liam Harkin's Current Company Details
Marshall Motor Group

Marshall Motor Group

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People Capability Lead | Learning & Development | Comms & Engagement | Inclusion | Performance Management | Employee Relations | Motor Retail | Food Retail | High Street Retail | Insights 🟢/🔵🟡🔴
cambridge, cambridgeshire, united kingdom
Employees:
1284
Liam Harkin Work Experience Details
  • Marshall Motor Group
    People Capability Lead
    Marshall Motor Group Jan 2023 - Present
    Cambridge, United Kingdom
    Working closely with the Exec, to design and execute the concepts to build capability across Marshall Motor Group. With leadership accountabilities for the following areas: Learning & Development, Communication & Engagement, Diversity & Inclusion. As part of my role I connect with key stakeholders within Marshall, collaborating across the group on joint initiatives, driving core people capability programmes across the business seamlessly integrating development and communications in an… Show more Working closely with the Exec, to design and execute the concepts to build capability across Marshall Motor Group. With leadership accountabilities for the following areas: Learning & Development, Communication & Engagement, Diversity & Inclusion. As part of my role I connect with key stakeholders within Marshall, collaborating across the group on joint initiatives, driving core people capability programmes across the business seamlessly integrating development and communications in an engaging and inclusive culture. Why I'm successful in this role:- I'm passionate about learning & development, that it is agile and accessible for all- I'm experienced in using online training tools, and have the desire to utilise online training as a viable blended option for development- I have strong operational skills in a fast-paced retail environment- I have the ability to manage competing priorities, managing multiple workstreams and stakeholders- I establish and maintain effective working relationship with team members at all levels of the organisation- I communicate clearly and concisely, both orally and in writing- I have high levels of integrity and can effectively manage confidential and sensitive information- I am passionate about inclusion and have a strong grasp of D&I practices with the ability to develop these into pragmatic interventions across the business- I'm commercially aware and have a track record of delivering value for money across all aspects of people capability, including L&D, Comms & Engagement and DE&I- I'm a natural change agent who is adept at influencing and using thought leadership and advocacy to power organisations forward positively- I have a rigorous approach to data and insight to inform and influence decision making- I'm experienced in remote management of a team with the ability to engage and drive performance within a diverse team of professionals Show less
  • Marshall Motor Group
    Hr Business Partner
    Marshall Motor Group Apr 2017 - Feb 2023
    Cambridge, United Kingdom
  • Studio Players
    Group Safeguarding Secretary
    Studio Players Jan 2023 - Present
    Derbyshire, England, United Kingdom
    The Studio Players are an amateur community theatre company, established in 1946. The Derbyshire based group perform productions several times a year, across multiple venues. From plays, musicals, revues, concerts and pantomimes, the Players have turned their hand at it all over their almost 80 year history - and continue to do so today. The group has always prided itself in its diverse mix of cast members, some of which have been part of the group for several decades. The Studio… Show more The Studio Players are an amateur community theatre company, established in 1946. The Derbyshire based group perform productions several times a year, across multiple venues. From plays, musicals, revues, concerts and pantomimes, the Players have turned their hand at it all over their almost 80 year history - and continue to do so today. The group has always prided itself in its diverse mix of cast members, some of which have been part of the group for several decades. The Studio Players have an open door policy, and unlike most amateur theatre companies, do not require new members to audition to be part of the group. This approach opens up the stage to people from all walks of life, and the group has attracted, supported and retained many members who have special educational needs and disabilities, who wouldn't otherwise have the opportunity to perform. •Developing and implementing safeguarding policies and procedures within the group.•Ensuring compliance with relevant safeguarding legislation and regulations.•Providing guidance and support to group leaders and members on safeguarding matters.•Facilitating safeguarding training and awareness sessions for group members.•Maintaining accurate records of safeguarding concerns and incidents.•Acting as a point of contact for reporting safeguarding concerns.•Handling confidential information with discretion and maintaining confidentiality.•Keeping up-to-date with developments in safeguarding best practices and sharing relevant updates with the group. Show less
  • Studio Players
    Production Team: Marketing
    Studio Players Jan 2016 - Dec 2022
    Derbyshire, England, United Kingdom
    * Developing and implementing marketing strategies to promote the theatre company's productions, events, and activities.* Creating and managing marketing campaigns across various channels, including print, digital, social media, and email.* Collaborating with the artistic and production teams to understand the vision of each production and effectively communicate them to the target audience.* Managing the theatre company's brand identity and ensuring consistent messaging and visual… Show more * Developing and implementing marketing strategies to promote the theatre company's productions, events, and activities.* Creating and managing marketing campaigns across various channels, including print, digital, social media, and email.* Collaborating with the artistic and production teams to understand the vision of each production and effectively communicate them to the target audience.* Managing the theatre company's brand identity and ensuring consistent messaging and visual representation across all marketing materials.* Monitoring and analysing marketing campaign performance, including ticket sales, audience engagement, and return on investment.* Managing the theatre company's website and ensuring it is up to date with the latest information, performances, and promotions.* Overseeing the production of marketing materials, such as programmes, posters, and digital assets. Show less
  • Jardine Motors Group Trading As Lancaster
    Human Resources Business Partner
    Jardine Motors Group Trading As Lancaster May 2016 - Apr 2017
    Jardine Motors Group is one of the largest and most successful automotive retailers in the UK, working at the forefront of the industry and pushing the boundaries of what a modern retail experience delivers to both customers and employees. We are dedicated to delivering unparalleled customer service and exceptional opportunities for our colleagues.Established more than four decades ago, Jardine Motors Group has grown from a family-run vehicle retailer to the representative of 24… Show more Jardine Motors Group is one of the largest and most successful automotive retailers in the UK, working at the forefront of the industry and pushing the boundaries of what a modern retail experience delivers to both customers and employees. We are dedicated to delivering unparalleled customer service and exceptional opportunities for our colleagues.Established more than four decades ago, Jardine Motors Group has grown from a family-run vehicle retailer to the representative of 24 manufacturers in over 70 locations. We combine the best of traditional family business values with the cutting edge retail experience that our customers desire.Jardine Motors Group is part of the one of the world’s largest and most successful corporations in the world: Jardine Matheson. Since 1832, Jardines has prospered, developing multiple groups in a variety of business sectors, one of which include: Mandarin Oriental HotelJardine Motors Group has a long-term partnership with Whizz-Kidz: a UK charity dedicated to transforming the lives of disabled children and young people by providing them with bespoke electric and manual wheelchairs. As well as being committed to fundraising, we also provide work placements for Whizz Kidz’s young people in our dealerships, and fund Youth Camps and Ambassador Clubs so the children and young people can develop important life skills and have fun!We operate with a high level of integrity and passion, believing that the customer always comes first, that our own people are what make us strong as a Group, and that together, we too can expand and prosper as one of the UK’s top automotive retailers, and in the future, one of the best in the world.Jardine Motors Group is an exceptional retailer with a heritage to be proud of, and a future you will want to be a part of. Show less
  • Jardine Motors Group Trading As Lancaster
    Hr Business Partner
    Jardine Motors Group Trading As Lancaster Aug 2016 - Mar 2017
    United Kingdom
  • Tesco Plc
    People Partner
    Tesco Plc Aug 2013 - May 2016
    London, Greater London, United Kingdom
    Creating a great place to work through the delivery of our People Promises and ensuring the Company Values are at the heart of everything we do to drive sales and improve the operation.Store headcounts averaging 450 Turnover average 1.5 to 2.1 million per weekAttraction, Recruitment and Retention of Management and ColleaguesPerformance and Absence Management.Colleague Facilities ManagementBuilding CapabilityAuditing people… Show more Creating a great place to work through the delivery of our People Promises and ensuring the Company Values are at the heart of everything we do to drive sales and improve the operation.Store headcounts averaging 450 Turnover average 1.5 to 2.1 million per weekAttraction, Recruitment and Retention of Management and ColleaguesPerformance and Absence Management.Colleague Facilities ManagementBuilding CapabilityAuditing people processes.Project Management, dealing with TUPE. Redundancy and re-deployment.Leading cultural and colleague transformation change during refurbishment and re-branding.Employee Relations and legislation (Discipline, Grievance and Appeals)Supporting the Store Manager with honest feedback about Leadership style and branding..Attendance ManagementUsing our scale for good by leading and engaging colleagues to participate in community and charity initiatives currently 150 stores across 3 groups in LondonLead Verifier for the Tesco Apprentice Scheme Show less
  • Tesco Plc
    Compliance Manager
    Tesco Plc Apr 2011 - Aug 2013
    London, United Kingdom
    A varied role accountable for ensuring legal compliance is adhered to across a large store. From food safety, fire safety and health and safety. That due diligence met in all areas of the store. Accountable for accurate pricing and promotion in store leading a team of price integrity colleagues to deliver trading standard requirements. Regular store auditing across all functions. Working with wider teams in the business such as Business and Finance, Trading Law and Pest Control. Externally… Show more A varied role accountable for ensuring legal compliance is adhered to across a large store. From food safety, fire safety and health and safety. That due diligence met in all areas of the store. Accountable for accurate pricing and promotion in store leading a team of price integrity colleagues to deliver trading standard requirements. Regular store auditing across all functions. Working with wider teams in the business such as Business and Finance, Trading Law and Pest Control. Externally working with Trading Standards, DEFRA, Rentokil and EHO. Accountable for ensuring that the 400+ colleagues in the store are paid correctly and on time. Accountable for managing the forecasts of store sales and payroll budgets amongst other cost lines (circa £1.2m-£2m per week) and supporting the stores management teams to deliver within budget/forecast. Tracking performance of KPIs and coaching teams to deliver the UK business plan and L&D plans. Show less
  • Tesco Plc
    Various Management
    Tesco Plc Jan 2008 - Apr 2011
    Nottingham, United Kingdom
    Varied management roles within the company. Including but not exhausted to Service/Checkout Management, Seasonal Events, Fresh Food and Ambient trading and replenishment. Managing teams as small as 5 and as high as 90.
  • Viva Events Uk Ltd
    Managing Director
    Viva Events Uk Ltd Sep 2007 - May 2010
    Nottingham, United Kingdom
    Viva Events UK Ltd was a company that I formed in 2007. Working alongside local community centres and charities supporting events. Income came through private functions such as birthday parties, anniversaries, christenings etc. Also working with Rolls Royce to provide monthly ticketed events in their colleague social facilities and raising the profile of the facilities to the local community and general public. Organising events from the initial ideas stage through to the management of the… Show more Viva Events UK Ltd was a company that I formed in 2007. Working alongside local community centres and charities supporting events. Income came through private functions such as birthday parties, anniversaries, christenings etc. Also working with Rolls Royce to provide monthly ticketed events in their colleague social facilities and raising the profile of the facilities to the local community and general public. Organising events from the initial ideas stage through to the management of the event on the big day. Show less
  • Ryman Limited
    Store Manager
    Ryman Limited Jan 2004 - Feb 2007
    East Midlands
    Worked as a Deputy Manager and then Store Manager in a number of stores for Ryman The Stationer including Ilkeston, Long Eaton, Nottingham, Nuneaton etc. Accountable for Customer Experience, Colleague Satisfaction and Management, Stock Management, Cash Management, Store Standards, Management of Cost Lines.

Liam Harkin Skills

Management Customer Service Retail Recruiting Time Management Performance Management Team Leadership Team Building Coaching Change Management Human Resources Budgets Project Management Talent Management Employee Engagement Social Media Employee Training Interviews Succession Planning Personnel Management Store Management Teamwork Leadership Development Research Employee Relations Hr Policies

Liam Harkin Education Details

  • Derby College
    Working With Children With Special Educational Needs
  • Ilkeston College
    Ilkeston College
    Business Studies
  • Ilkeston College
    Ilkeston College
    Theatre Studies
  • Ilkeston College
    Ilkeston College
    Communication And Media Studies
  • Ilkeston School
    Ilkeston School
    Business Studies

Frequently Asked Questions about Liam Harkin

What company does Liam Harkin work for?

Liam Harkin works for Marshall Motor Group

What is Liam Harkin's role at the current company?

Liam Harkin's current role is People Capability Lead | Learning & Development | Comms & Engagement | Inclusion | Performance Management | Employee Relations | Motor Retail | Food Retail | High Street Retail | Insights 🟢/🔵🟡🔴.

What is Liam Harkin's email address?

Liam Harkin's email address is li****@****s.co.uk

What schools did Liam Harkin attend?

Liam Harkin attended Derby College, Ilkeston College, Ilkeston College, Ilkeston College, Ilkeston School.

What skills is Liam Harkin known for?

Liam Harkin has skills like Management, Customer Service, Retail, Recruiting, Time Management, Performance Management, Team Leadership, Team Building, Coaching, Change Management, Human Resources, Budgets.

Who are Liam Harkin's colleagues?

Liam Harkin's colleagues are Liam Holder, Kyle Hipkiss, Rory Sean Sinclair, Mark Chaplin, Skye Ratcliffe-Moore, Jennifer Toms, Teresa Grealish.

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