Liam Hartley Email & Phone Number

Swindon, Gb

Swindon, England, United Kingdom

As a penetration tester, I am responsible for identifying security vulnerabilities in a large range of technologies such as Windows and Unix based infrastructures, web and mobile applications and APIs, cloud services including AWS and Azure, network devices, SQL databases, and thick client applications.I have experience using industry standard vulnerability scanning tools such as Nessus, Qualys, and Nipper. I also have strong experience using penetration testing tools, such as vulnerability exploitation with Metasploit Framework, Active Directory enumeration with Bloodhound, and domain exploitation with Mimikatz and Rubeus. I am also comfortable using a number of red teaming C2 frameworks such as Cobalt Strike and Sliver.As part of the testing lifecycle, I am responsible for producing scopes of work which require a detailedunderstanding of a wide variety of technical systems and applications. I am also responsible for producing clear and concise reports for each test completed, as well as supporting stakeholders with remediation and triage actions to resolve security vulnerabilities in a timely manner. Both elements requiring strong communication skills when engaging with subject matter experts and system owners.

Swindon, England, United Kingdom

My key responsibilities as a Security Analyst was the management of security assessments and supporting penetration testers and projects throughout the engagement. This included facilitating meetings and calls with the relevant stakeholders and subject matter experts during the initial scoping stage. As well as organising pre-requisites such as access to the systems in scope, creating change requests for any required changes, and ensuring documents pertaining to the test were approved by the relevant persons.I was also responsible for providing support to system owners and project managers during after-test triage, ensuring that identified vulnerabilities were understood and acted upon by the relevant persons, facilitating further calls and meetings where necessary.As part of this role, I was responsible for managing a large number of tests at any one point in time meaning that strong organisational and communication skills were vital to ensure that project and departmental audit targets were met.

Swindon, England, United Kingdom

As a Human Resources Advisor, I was responsible for handling a high volume of internal employee queries through various communication channels including telephony, email, and helpdesk. These queries focused on areas such as salary, holiday entitlement, manager/employee relations, and maternity leave. This role provided an excellent opportunity to improve upon my existing communication skills, as well as gaining the organisational skills required to manage multiple open cases simultaneously. As well as improving upon my time management skills required to achieve satisfactory resolutions for the relevant stakeholders within an agreed upon SLA.

Swindon, England, United Kingdom

As a Contact Centre Consultant, my role focused on putting customers at the heart of everything I did. I would answer a large intake of calls per day, assisting customers with queries on topics such as account balance updates, raising fraud cases for incorrect transactions, complaint handling and management, and direct debit disputes and cancellations.This role provided an opportunity to greatly increase my communication and people management skills, as well as increasing my ability in providing excellent customer service. I was also able to gain extensive experience in conflict resolution required to provide satisfactory customer outcomes.