Liam O'Brien Email & Phone Number

Gillingham, Gb

United Kingdom

Scrum management of a QA automation team, ensuring that automation developers are unblocked, understand process & test cases, and have up to date information on the projects development. Additionally, troubleshooting & resolving test cases that cannot be automated for design or back-end development limitations. This role also includes setting a Quarters work scope and KPI’s.Leadership of scrum rituals and stand ups for the automation team. This includes start of day stand ups, retrospectives and PI planning. Work ticket and code reviews are ran Bi weekly and retrospectives come at the end of a 2 week sprint cycle bi weekly also.Project and team feature management using Airtable and Safe PI plans with Miro. Sprint board management in Jira handling Epic’s, milestones, tasks and bug tickets.Creation of QA workflow, process and ticket design documentation, plus updating and ownership of related documents. Managed with Confluence, Jira, Testrail and GSuite.Bi-Monthly management of Major 3-4 weeks Live-Ops release train cycles for QA, as a QA Owner including: o Management of staff, testing, ticket creation, documentation (including Test rail, Confluence, Jira and GitHub). o Reporting and replying to all cross-discipline communications via Slack, covering roughly 200 plus team members including Producers, Product managers, Engineers, Developers, Customer Support, Back-end support for servers, In-house QA, Outsource QA and release feature specific team chats for bug chasing, progress updates and comms management during a typical crunch environment to ensure all communication is clear and precise across all team members. o Management of overall testing process and monitoring progress during the release train from Test > Closed beta > Open Beta > Staging and final store submission. o Direct staff management during this can range daily from 20-30 members depending on task division and support needed from an outsourced QA team based in India.

Kent, England, United Kingdom

Management of Developers work scheduling week by week for overlapping projects.Attendance of all discipline daily and weekly meetings, ensuring all team leaders kept their areas on schedule and solved any issues with time management or delayed development progress.Attendance of new content meetings and creating Jira projects, Tasks and epics for development task tracking and QA handover.Time keeping on development tasks and story's, ensuring per project development progress is hitting deadlines and meeting the milestone criteria set at the beginning of the sprint.

Testing, regression and bugging of all content for both the core game and regular release pipeline content that comes through QA for a live service AAA product made with Unreal Engine 4. All bugs, tasks, sprints and test cases were created with JIRA and tested on PS4, PS4, XSX, XB1, Win 10 and EGS.Worked directly with developers to test and debug core game features added for a new version of a long standing product.Embedded QA testing of the core game of Train Sim World 2 and all 54 DLC packages during a complete re-write of the games UE4 backend to handle the management of additional packages on the PS4 and PS5 over the 64GB limit set by Sony due to architecture limitations.Testing of all in game features on a daily basis and reporting all issues directly to devs completing and managing all adhoc tasks. Testing of all UI, performance and package management issues within the Playstation system compiling and pushing all content builds to dev/test kits to check release changes and hotfixes.Embedded QA testing of Core Train Sim 3 and all DLC. This includes bugging performance, Console architecture issues, UI, controls, AI, Auto created data, animation, physics,rendering techniques from UE4, functional issues and crashes (Memory Leak, Memory stomp, Hangs etc).Management of QA team members and all equipment to run sanity checks on content signed off on by the QA team pipeline to ensure the content submitted to SONY and Microsoft passes first or second Certification.Management, Troubleshooting and maintenance of PS4/PS5 SDK’s and Xbox One, XSX and XSS GDK’s including all software.This including the training of staff and creation of documents to use Playstations Neighborhood and Target manager applications.Testing also covered the use of all performance tools available on Playstation (Razor CPU, Mem analyzer) and Xbox (PIX, Watson)Creation of documentation on types of issues found particularly in UE4.

London, England, United Kingdom

Testing of performance during performance playthroughs on XSX/S, PS5 and PC. Tools used to capture data include PlayStation Razor CPU/GPU capture, XBOX GDK PIX tools and RenderDoc for PC.Daily Critical testing playthroughs of each progressive chapter in the Title. These ran in Singleplayer with the intention of bugging Sev1, Sev2 and severe Sev3’s and Multiplayer with up to 4 player Co-op bugging Sev1, Sev2’s and any Sever based issues.Submission of feedback on language used by, presentation of and personality of a character to address certain cultural sensitivities and language-based misunderstandings for a character with non-western heritage.Bugging and investigation of Crashes on all current Gen platforms including PS5, XSX/S and PC using Unreal tools and Visual Studio 2019.Range of types of bugs created, re-opened and regressed are; SFX, VFX, UI, Performance, Crash/Stability, Hang, Functionality, AI-Scripting both Companion BOT & Enemy, Mission systems & Design, Animation, Combat & AI systems, AI systems on Servers, Collision, Rendering, Lighting and Server specific issues. The project for these issues uses Unreal Engine 4.Investigation and bugging of Server crashes with assistance from the Network testing team. This includes testing the title while running on an “Always online” service connection.Experience with testing in a Work from Home environment and self-managing workloads. This extends to creating playthrough tracking pages on Confluence, Testrail, publishing data reports and sending round up data at the end of the testing session.

Tokyo, Japan

General QA, Bugging and Localisation testing of the following titles:A3! (Idol raising game) - MobileDragalia Lost - MobileAtelier Ryza: Ever Darkness & the Secret Hideout - PS4 & SwitchSteins; Gate: My Darlings Embrace - PS4 & SwitchGran Blue VS - PS4Gran Blue - Mobile & PCShadowverse: Championship Battle - SwitchChecking of translations from Japanese to English to ensure correct wording, punctuation, nuances and spelling.Bug writing on Excel in Eng. & JP. for issues occurred after localisation changes had been made post or pre-Japanese release of the title.Testing of Compliance to Playstation and Nintendo English language design documentation for releases on PS4 and Nintendo Switch.

Tokyo, Japan

Testing and evaluation of mechanics, story and environment in Ghost of Tsushima for the PS4, within a Bilingual team based in Tokyo.Bug reporting of all issues from alpha stage crash dumps to animation, audio, cultural design, environment, pathing, AI scripting issues and more.Playstation Compliance checks for Ghost of Tsushima at SIEJ on the publisher side.Playstation Certification training and testing directly for SIEJ.Use of TestRail and JIRA as well as internal software’s to actively self-manage work and also complete test cases alongside team members.Training in and use of PlayStation Development and Test kits, including the management software Neighbourhood and the PS5 Target manager suite of tools.Suggestion and deliberation of features and improvements to Ghost of Tsushima in order to bring the product to its fullest potential and be accessible to as many players as possible.Four-month period of working remotely from home, with equipment and software tools to set up a private secure home network including use of third-party VPN Global Protect and secure login system Okta Verify.

Canterbury, England, United Kingdom

Troubleshooting and maintenance of mobile devices and tablets ranging from brands such as Apple and Huawei.Sale of contracts tailored to customers needs and wants with practice in upselling and generating demand for a product or service.

London, England, United Kingdom

Organisation and cataloguing of over 200 Smart TV’s and builldings cables, controllers and devices.Helped create a detailed database for tracking devices and electronic appliances, both for testing purposes and general refrence of the devices Unique ID’s, Manufacturers, models, chipsets and OS’s

Kent, England, United Kingdom

Worked with pre-packaged software for use in client’s data storage, sorting and exporting and writing code to pull and display data from a multitude of sources for use in automatic letter writing to company clients.Experience in being commissioned to make changes to document layout, format and field data import code for a range of departments.

United Kingdom

Testing and bugging of in-house developed games & DLC with experience in testing covering Visual & SFX issues to Functionality & Design, with weeks set out for purely just for Regression testing.Worked closely with team members, helping disprove possible issues and faults due to user or hardware errors based on user feedback post release.Use of Jira and Excel for both bug writing and work flow tracking on multiple projects

Scrum Mastery, Project Management, Passed

Proof of certificate and SCRUM mastery can be found here on the public Scrum alliance website: [.

Teachers Knowledge Test, Teaching English As A Second Or Foreign Language/Esl Language Instructor

Certification in Band 3 of all three TKT modules.

Jlpt N5, Japanese Language And Literature

Qualification in Japanese language proficiency level N5.

Tefl, Merit

Qualification in teaching English as a foreign language.

Associate'S Degree, Computer/Information Technology Administration And Management, Pass

Courses within the Diploma: Communication in the IT Industry Working in the IT industry Project planning and solutions Computer graphical.