“If you’re lucky, it’ll be Liam, who brings just the right dash of Yorkshire informality to his duties as concierge - cum - cocktail waiter - cum - maitre’d." - Vincent Crump for The Sunday Times Winner of Yorkshire Living 2018 Outstanding Customer Service AwardA self-motivated individual with a positive approach and the ability to lead and motivate others whilst delivering effective business results. A track record of achieving targets in all areas of hospitality, including guest satisfaction, higher occupancy rates and much more. Able to implement and maintain the highest standards of hotel service whilst delivering unforgettable customer service. Possessing superb commercial acumen, able to grow overall revenues whilst maximising productivity and efficiency of any hotel department. Moving to London to develop, learn and grow in a larger environment and possibly corporate hospitality.