Liam Mcmahon Email & Phone Number

Gaithersburg, MD, US

United States

• An Accounts Receivable Specialist with expertise in managing financial operations to ensure accuracy, efficiency, and excellent service. Key responsibilities include:
• Handling check depositing, direct deposit setups, and cash posting and reconciliation to maintain seamless cash flow operations.
• Utilizing JD Edwards ERP software and Excel to streamline processes, monitor accounts, and improve reporting efficiency.
• Providing exceptional customer service support to company branches by addressing inquiries, resolving issues, and maintaining strong relationships.
• Managing unapplied cash and supporting customer billing and cycle billing processes to ensure timely and accurate invoicing.
• Successfully implemented new software into the department’s workflow, significantly enhancing inbox efficiency and improving overall productivity.Additionally, collaborates with the Accounts Payable team on:

Riverdale, Maryland, United States

• Customer Support: Serve as first-tier support for all calls and emails providing quality responses; effectively identify and escalate issues, as necessary
• Deposit Processing: Provide quality control support for deposit systems; maintain user account info including rights and security; process batch and deposit discrepancies; maintain weekly deposit tracking
• Administrative Support: Perform varied data entry related to finance projects throughout the Commission; NSF check processing; credit card reconciliation; invoice generation; third-party billing
• Ticket Management: Create, manage, escalate and resolve finance tickets while meeting Commission's quality standards in communication and customer service
• Knowledge Flow Management: Contribute to the development of knowledge base and other information resources; use proficient technical writing skills to create resources so other staff can follow guidelines on procedures