Liam Mcmahon Email & Phone Number

Gaithersburg, Md, Us

United States

An Accounts Receivable Specialist with expertise in managing financial operations to ensure accuracy, efficiency, and excellent service. Key responsibilities include:• Handling check depositing, direct deposit setups, and cash posting and reconciliation to maintain seamless cash flow operations.• Utilizing JD Edwards ERP software and Excel to streamline processes, monitor accounts, and improve reporting efficiency.• Providing exceptional customer service support to company branches by addressing inquiries, resolving issues, and maintaining strong relationships.• Managing unapplied cash and supporting customer billing and cycle billing processes to ensure timely and accurate invoicing.• Successfully implemented new software into the department’s workflow, significantly enhancing inbox efficiency and improving overall productivity.Additionally, collaborates with the Accounts Payable team on:• Accurate posting of invoices.• Processing manual payments to support vendor and supplier relationships.Focused on detail and proactive solutions, this role contributes significantly to financial accuracy and operational excellence within the organization.

Riverdale, Maryland, United States

● Customer Support: Serve as first-tier support for all calls and emails providing quality responses; effectively identify and escalate issues, as necessary● Deposit Processing: Provide quality control support for deposit systems; maintain user account info including rights and security; process batch and deposit discrepancies; maintain weekly deposit tracking ● Administrative Support: Perform varied data entry related to finance projects throughout the Commission; NSF check processing; credit card reconciliation; invoice generation; third-party billing ● Ticket Management: Create, manage, escalate and resolve finance tickets while meeting Commission's quality standards in communication and customer service ● Knowledge Flow Management: Contribute to the development of knowledge base and other information resources; use proficient technical writing skills to create resources so other staff can follow guidelines on procedures