Liam Mills Email & Phone Number

With over 7 years of work experience in various customer-facing roles, I am an Account Manager for Glassbox, a leading customer intelligence platform. I manage the client life-cycle for existing customers, ensuring high retention rates and customer satisfaction. I also collaborate with CXMs and other teams to identify and pursue upsell and cross-sell opportunities, generating additional revenue and value for the company. I have a Full Sales Cycle Certification from Winning by Design, a recognized sales training provider, and I apply the best practices and methodologies to optimize the sales cycle and deliver results. Prior to joining Glassbox, I was a Renewals Executive at RealVNC where I was responsible for retention and expansion of my customer base and I was awarded "Highest Performing Renewals Executive" in my first full year. Prior to that I was an Apprentice Emergency Care Support Worker at East of England Ambulance Service NHS Trust. Before that, I was a Senior Recruitment Consultant at Interaction Recruitment, where I sourced, screened, and placed candidates for various roles in different sectors. I have developed strong skills in customer retention, renewals, account management, communication, negotiation, problem-solving, and teamwork. I am passionate about helping customers achieve their goals and providing them with the best solutions and service. I am also eager to learn new skills and technologies, and to contribute to the company's growth and success.

Listed skills include Recruiting, Recruitment Advertising, Sales, Contract Recruitment, and 12 others.

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  The University Of Northampton

  Criminology