Liam Miner Email & Phone Number

Amsterdam, NH, NL

Amsterdam, North Holland, Netherlands

Head of Global Onboarding department at Contentsquare. Our team of ~40 dedicated Implementation Managers (i.e. technical projects managers / technical consultants), developers, and QA engineers, delivery managers, and enablement consultants help our customers successfully onboard with the Contentsquare products they’ve purchased. We focus on partnering.

Amsterdam, North Holland, Netherlands

I lead the Global Implementation Services department at Contentsquare. Our team of ~40 dedicated Implementation Managers (i.e. technical projects managers / technical consultants), developers, and QA engineers help our customers successfully implement the Contentsquare products they’ve purchased. We focus on partnering with customers to smoothly maneuver.

Amsterdam, North Holland, Netherlands

Oversee customer engagement team for Customs4Trade, a digital disruptor in the customs management space with an industry leading SaaS platform. We have a team of dedicated professionals managing the post-sales customer journey, with domain expertise in customs management across the EU, UK, and beyond. Our team provides onboarding, technical support, and.

Amsterdam, North Holland, Netherlands

• Global engagement delivery and onboarding practice lead, overseeing delivery of ~200 professional services projects spanning initial activation, adoption services, and long-term management consulting.
• People management responsibilities for Engagement Management team of 5 EMs
• Member of professional services and EMEA management teamsDetails:
• Delivery management for customer onboarding engagements
• Program Management for successful delivery of SaaS platform and services across three regions and 200 customers
• Services upsell responsibilities for existing customers, contributing to ~$2M in existing customer sales

Amsterdam, North Holland, Netherlands

• Sr. Lead Engagement Manager and Global Onboarding Practice Lead owning end-to-end project and delivery management for all Optimizely EMEA professional services clients (approx. 70 clients), with delivery team of 8.
• Delivery management for customer onboarding engagements
• Program Management for successful delivery of SaaS platform and services across EMEA book of business
• Services upsell for existing customers, contributing to >$1M in existing customer sales
• Manage post-sale delivery of services implemented via partner network
• Oversight of EMEA professional services delivery team

Amsterdam Area, Netherlands

• Lead Engagement Manager delivering end-to-end project and program management for all EMEA clients for Optimizely, a global leader in digital experience optimization (experimentation) and progressive delivery. My role.
• Client Relationship Management
• Program Management for successful delivery of SaaS platform and services
• Upsell for services customers
• Manage post-sale delivery of services implemented via partner network

Amsterdam, North Holland, Netherlands

• Conference Speaker on creating an inclusive company culture through having a well defined mission, vision, and values
• Supported conference with content and expert advice on growing scale ups

Amsterdam Area, Netherlands

• Engagement Manager delivering end-to-end project and program management for all EMEA clients, which includes:
• Client Relationship Management
• Customer Success
• Program Management for successful delivery of SaaS platform and services
• Craft statements of work and negotiate pricing for new clients
• Solutions Engineer (Pre-Sales) and Partnership Manager for EMEA, helping grow our customer base via prospect nurturing, direct or through our partners in the region

Amsterdam Area, Netherlands

• Engagement/Account Manager for Fortune 200 Financial Services Organization, overseeing client relationship, platform of over 30 channels of data, and use case delivery
• Platform Manager for EMEA, overseeing data team responsible for the delivery of ClickFox's SaaS platform. Utilizing an Agile Scrum methodology to achieve optimal results for our clients, and ensuring that the platform.
• Business Development support, which includes partnership nurturing, product demos, and sales operations
• Co-manager of ClickFox's training content overhaul for client user enablement

Greater Denver Area

• Engagement Manager for Telco company
• Co-Director of ClickFox University (ClickFox's client training program)
• Business liaison to R&D/Product team, helping shape business requirements and ensuring quality product delivery

Greater Denver Area

Data analytics role, supporting customers across 5 verticals

Davidson, NC

One of eight Senior Admissions Fellows, working specifically in Social Media and Technology/Communication. Office Assistant and Event Support. Conduct one-on-one informational sessions with prospective students and review applicants' admission materials. Present individual recommendation to Admissions Committee about a handful of applications for the.

Terry Leadership Fellow for the Class of 2013. Fellowship recognizes leadership to the Davidson College community and throughout one's life. Program allows participants to grow and develop as leaders and is awarded to only 2-3 members of each graduating class during the spring of their Sophomore year of college.

Washington, DC

Office Support and Assistant to Partners, Vice Presidents, and Account Executives. Completing a range of research and analytical tasks for clients focusing in the environment and transportation sectors.

Managed companies' properties in Rhode Island. Marketed properties through online databases including craigslist. Showed properties to interested renters. Facilitated rental in 20+ apartments.

Summer Internship working with both the Finance Director and the Field Director for a congressional campaign.

Researched and Organized new policy positions for the Mayor's office. Worked to bring ZipCars to Providence and improve bike trails throughout the City. Also worked to facilitate survey data regarding the efforts of the Mayor's Alcohol Prevention Task Force.

Door to Door solicitation for Clean Water Action, a non-profit dedicated to Environmental Protection and the Protection of one of our most valuable natural resources, water. Educated citizens on the harms of polluting water sources and fund-raised for the company.

Caterer for Company and Staff Member at Izzy's Kosher Deli.

Bachelor Of Arts (B.A.), Political Science, Cum Laude Graduate With Honors In Political Science

Activities and Societies: Honor Council Student Solicitor, Senior Fellow - Admissions Office, VP of Communications and VP of Recruitment.

General Studies

Completed 5 courses conducted in Spanish in a wide range of subjects, including the History, Economics, and Politics of Argentina and.

Education record

Activities and Societies: Student Body President 2009. Student government representative 2005-2009. Admissions Ambassador 2005-2009. Mock.

Education record