Mark Miller Email & Phone Number

Paris, Fr

Paris, Fr

Payson, Ut, Us

Atlanta, Ga, Us

Bentonville, Arkansas, Us

Alpharetta, Georgia, Us

Manage projects ranging from small 100-hour consultations up to 2000+ hour company-wide engagements - all with Fortune 500 clients. Performed project and process management from start to finish of projects – managing teams and work flows, as well as working on the front lines on many/most projects. Generating documentation, assisting developers with analytics implementations and modifications, testing & QA’ing implementations and more.

Espoo, Southern Finland, Fi

Work with Product Managers within Nokia Services to ensure that analytics both 1) receive the awareness & organizational position necessary, & 2) are properly implemented & maintained across the board (including creation & maintenance of all needed documentation). Bring new & exciting analytics tools (such as A/B & multivariate testing, product recommendation, etc…) & to the table - as well as deepening the penetration of truly data-driven business decisions.

Espoo, Southern Finland, Fi

Work with multiple Nokia Services teams in cross-services function to gather business requirements, create appropriate KPIs, create technical specification documents for analytics implementation & maintenance & work with developers & business owners to ensure analytics code is properly implemented & understood. Used Analytics Online Marketing Suite powered by Omniture to create & dispense dashboards & recurring analytics reports for executives.

New York, Ny, Us

Work with the Analytics Team on phama accounts in order to scope, build & maintain reporting projects for various initiatives. Help multiple teams discover pertinent aspects of modern web design. Train personnel to utilize best practices & quantifiable methodologies to design & build both relevant & easily navigable websites. Constructed tracking matrices to understand & improve upon current designs. Work with clients such as Bristol-Myers Squibb, Boehringer Ingelheim, Wyeth, Novartis, & Sanofi Aventis on brands ranging from Enfamil to Sanctura XR to Mirapex to Reclast. Hands-on usage of data manipulation tools such as SAS, Xcelsius & various others.

New York, Ny, Us

Work with the Analytics Team on IBM account to scope, build & maintain reporting projects for various initiatives. Helped multiple teams discover pertinent aspects modern web design. Trained personnel to utilize best practices & quantifiable methodologies in order to design, build and test both relevant & easily navigable websites for various projects & initiatives. Constructed tracking matrices to understand & improve upon current designs.

Function as project manager on initiatives with timelines ranging from 30 days to 1 year. Extremely client-facing role: interacted with various levels ranging from Marketing Managers, Marketing Directors, & Developers to CEOs, CIOs, & COOs. Lead implementation meetings & presentations - both on-site & via WebEx. Oversee & participate in design, development, testing/QA, deployment & regression testing of solution(s) with a heavy emphasis on business requirements gathering, solution development, project management & QA. Create custom JavaScript solutions to translate business requirements into reality. Perform in-depth testing to ensure successful product deployment. Implement a wide variety of clients ranging from SMB to Fortune 500 companies. Consult regularly with clients such as Kodak, Enterprise Rent-A-Car, Estee Lauder, Humana Insurance, Bristol-Myers Squibb Pharmaceuticals, Mead-Johnson, Select Comfort, Coach, & Halfords. Analyzing data for all clients to ensure reliable metrics were attained. Implement 30+ clients to bring in over $2 million of annual revenue in 2007.

Manage a portfolio of up to 28 clients, interacting with each on a daily basis to analyze qualitative & quantitative data to build formidable action plans to increase quality of site design & increase streams of revenue. Client-facing role: interact with various executives ranging from Marketing Managers & VPs to CEOs, CIOs, & CTOs. Worked with a wide range of clients from every vertical at Coremetrics – travel, retail, content, financial, & hybrid clients. Had deep interaction with all steps of revenue increasing projects with clients - planning, scoping, designing, developing, deploying, & supporting. Experienced revenue increases from $500k to $15M.

Develop & deploy complete IT systems throughout the ballpark & team’s corporate offices. Daily maintenance of systems & network. Responsible for multi-million dollar fiber optic & Wi-Fi network, as well as all systems associated with them. Worked daily with the CEO & CFO to build, expand & maintain network.

Orlando, Fl, Us

Travel as a member of an aide group to Thailand for tsunami relief. Act as the team’s medic utilizing US Army Combat Medic training (attended to the medical needs of both team members & indigenous people in Thailand).

Plano, Texas, Us

Worked with the Director of IT Operations in daily maintenance of site-wide network & all computer & VOIP phone systems. Assisted in installation, set-up, & maintenance of both PC & Mac servers & network devices.