Liam Shepherd Email & Phone Number

Aberdeen, Scotland, United Kingdom

Aberdeen, Scotland, United Kingdom

Aberdeen

• As the newly appointed area manager I created a new operational relationship between the owners and staff members which was necessary for the improvement of daily business operations and internal communication. My main.
• Daily duties aside from back of house responsibilities included banking, customer care, cleaning, stock replenishment, inventory database management, date checks & compliance, order preparation and sales.
• This experience of working within a fast-paced SME balancing the requirements of back and front of house operations within a family business has emphasised the importance of good time management and perceptive task.

Aberdeen, United Kingdom

• My most recent role within a targeted sales environment, working at the UK's largest electronic cigarette retailer has strengthened my skills as a manager and a salesman. Improving my ability to tend to the specific.
• Daily duties included monitoring and exceeding sales & promotional targets which I had successfully increased by 20% in the first quarter of 2020 in comparison to the previous year.
• Coordinating strategic merchandise displays and promotional signage, this increased uptake of multi-buy deals and reduced product offers by over 30% in 2020.
• I was also the main key holder for the store and performed all managerial duties required including stock takes, cash checks, banking, health & safety compliance, senior management feedback reports, scheduling, report.
• Being a highly experienced staff member within the local area I was also the primary source of training and recruitment screening for new sales assistants and assistant managers which I found to be extremely rewarding.

Insch, Scotland, United Kingdom

• As a sales administrator my daily duties were to ensure the timely and accurate processing of incoming fuel orders, allowing for prompt delivery of fuel required and obtaining payments from clients.
• This role included retrieving back payments from customer accounts which were close to their credit limit, sales promotion of products and cold calling local businesses to increase customer base and provide competitive.
• This experience although short taught me the value of having confidence within the product or service in which I was selling and broadened my ability to communicate to a broad spectrum of people and businesses.
• Updated and maintained computerized and manual databases of thousands of contacts with an incredibly high level of accuracy.

Banchory, Scotland, United Kingdom

• My experience as a Checkout manager reinforced my supervisory & organizational skills and improved my ability to effectively communicate to colleagues and customers concisely.
• Working very closely with the local community and charities I was responsible for the smooth operation of activities running on the shop floor as well as looking after a team of checkout staff which I attended and.
• This position has improved my customer service skills vastly by allowing me to work with a broad range of members of the community which I found extremely rewarding.
• My duties included opening & closing procedures, cash control, responsibility of training new colleagues and supervisors within my department, accurately signing off training cards for staff, shop floor security.

Aboyne, Scotland, United Kingdom

Ba (Hons), Business Management & Human Resource Management, 2:1

Modules Completed: Business Analytics, People, Policy and Practice, Literature review, Corporate Governance, Fundamental of Employment.

Hnd, Administration & It, B

Modules Completed: Marketing, HR, Business Communications, Economics, Accounting, Business Law, Word Processing spreadsheets & databases.