Operations Manager
Current• June 2018 to September 2018, June 2019 to October 2019, and October 2021 to present• Produce, update, and implement operating procedures• Develop contingency plans for theft, power outages, loss of Internet, employee no-shows, etc. • Compile above documents into easy-to-reference binders for FOH, Deli, and Café staff• Continually train employees as procedures and expectations change• Screen resumes and conduct phone and in-person interviews of new applicants• Place orders with vendors and receive deliveries • Price checking and accounting of vendor invoices• Update branding, signage, and other design elements• Supervise and assist front of house, deli, & backend operations