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Liam Whelan Email & Phone Number

Platform Designer/ Solution Architect at Starbucks
Location: Torquay, Victoria, Australia 11 work roles 1 school
1 work email found @starbucks.com LinkedIn matched
✓ Verified Jun 2026 4 data sources Profile completeness 100%

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Current company
Starbucks
Role
Platform Designer/ Solution Architect
Location
Torquay, Victoria, Australia
Company size
154126 employees

Who is Liam Whelan? Overview

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Liam Whelan is listed as Platform Designer/ Solution Architect at Starbucks, a company with 154126 employees, based in Torquay, Victoria, Australia. AeroLeads shows a work email signal at starbucks.com and a matched LinkedIn profile for Liam Whelan.

Liam Whelan previously worked as Platform Designer/Solution Architect at Starbucks and Digital product owner at Starbucks. Liam Whelan studied at St Joseph'S College Geelong.

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{first_initial}{last}@starbucks.com
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Profile bio

About Liam Whelan

Currently relocating from London to Victoria, Australia, seeking hybrid or remote opportunities in and around Melbourne or Geelong (Q1 2025).Retail technology expert with 25 years working on instore and cloud systems. Most recently a solution architect, focusing on building and deploying a large-scale international food & beverage retail platform for in-store and digital experience.Part of the original team focusing on supplier selection, to now having deployed the tech to over 5,000 stores in 35 countries, across over 80 licensed partners.We replaced over 100 different systems with international solutions providing POS (Oracle Simphony), Middleware (QikServe), Mobile and Web apps (.Monks), Loyalty (Mastercard), Menu Management (QikServe) and over 20 third party food delivery platform integrations (Uber Eats etc).I played a crucial role in the design and integration of these technologies across the EMEA region, and more recently have been involved in the global rollout across LAC and ASPAC regions.

Listed skills include Pos, Retail, Inventory Control, Windows 7, and 14 others.

Current workplace

Liam Whelan's current company

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Starbucks
Starbucks
Platform Designer/ Solution Architect
seattle, washington, united states
Website
starbucks.com
Employees
154126
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Company profile
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11 roles

Liam Whelan work experience

A career timeline built from the work history available for this profile.

Platform Designer/Solution Architect

Current
Starbucks

London, United Kingdom

  • Worked as part of the Architecture function in Starbucks Digital Solutions team. Created conceptual and logical architecture based off business requirements and presented to development teams and security architecture.
  • Led the architectural evaluation of Oracle Simphony Transaction Services Gen 2 API's to replace gen 1 integrations to Simphony POS
  • Documented and supported security reviews for multiple Food Delivery platform enhancements and new POS integrations to the digital solutions platform.
  • Designed platform for re-introduction of Apple Wallet and Google Wallet
  • Supported introduction of new progressive web app sites which is now deployed across EMEA and LAC
  • Created designs to support fiscal requirements for integrated digital sales channels in Portugal and Turkey.
Apr 2023 - Present

Digital Product Owner

Starbucks

London, United Kingdom

  • Product Owner for Starbucks EMEA Digital Technology products. Responsible for technologies including customer app and website, Mobile Order and Pay, customer loyalty and beverage & food delivery including all.
  • Integrated 4 food delivery aggregators rapidly in to Simphony POS via middleware as part of COVID-19 response to enable stores to remaining trading. (Uber Eats, Deliveroo, Just Eat/Takeaway, Delivery Hero)
  • Supported deployment of mobile ordering platform across EMEA region
  • Managed product and feature roadmaps for digital platforms
  • Supported redesign of existing Starbucks apps to improve UX
  • Supported middleware to POS integration development for 19 further Food & beverage delivery platforms for EMEA & LAC regions.
Feb 2020 - May 2023

Senior System Analyst

Starbucks

London, United Kingdom

  • Provided 3rd line support to 950 company owned and Franchise EMEA retail sites across 6 countries. Supported retail projects as Senior SME. Acted as line manager and mentored to two retail analysts.Key Achievements
  • Integrated Uber Eats to Simphony POS using Oracle OHEICS platform
  • Acted as SME to implement Simphony in to the Starbucks Germany market
  • Managed testing and rollout to production of payment and loyalty system in to French market
  • Acted as POS SME on Starbucks Mobile Order and pay launch in to UK market.
  • Supported multiple fiscal implementations in European markets
Sep 2012 - Feb 2020

It Technical Analyst

Starbucks

London, United Kingdom

Provided Support to 750 EMEA retail sites. Administered and supported retail payroll polling and processing. Administered changes to the Simphony suite via Enterprise Management Console(Simphony) and Micros Enterprise Manager(RES).

Jan 2011 - Sep 2012

It Operations Analyst

Starbucks

London, United Kingdom

Provided Support to 650 UK stores and 90 German Starbucks stores. Administered and supported an SQL transaction polling database. Administered changes to the Micros suite via Micros Enterprise Manager.

Jul 2006 - Jan 2011

It Customer Support Analyst

Superdrug

London, United Kingdom

Provided software support to the estate of 700 Superdrug and 400 Savers stores working to an SLA. Managed the hardware and telecoms outsourcing to ensure speedy resolution to faults.

May 2005 - Jun 2006

It Support

L'Occitane En Provence

London, United Kingdom

Provided software and hardware support to the retail suite of 19 stores and 30 head office users. Supported the DSL WAN to ensure a consistent connection to the Citrix Metaframe servers.

Nov 2004 - May 2005

Epos Support Administrator

Adidem Enterprise Services

Melbourne, Victoria, Australia

The EPOS team at Adidem manages the EPOS and Head Office Retail systems spread across 80 Body Shop and Accessorize stores. My role was to provide support across the entire system lifecycle from pre installation system set-up to post installation training, technical and user support.

Nov 2003 - Sep 2004

Senior Support Technician

Radiant Systems

Geelong, Victoria, Australia

Managed a team of 3 people supporting EPOS and EFTPOS (Chip & Pin) systems for 5 clients in South East Asia. The structure was that the 1st and 2nd level support was provided by local companies in each country and my team provided 3rd level support to those support providers.

Jun 2002 - Nov 2003

Support Technician

Radiant Systems

Geelong, Victoria, Australia

Working in a team of 3 supporting the EPOS and head office systems for 700 Shell petrol stations and 20 head office's. My role was to take help desk calls and resolve technical and user issues.

Jul 1999 - Jun 2002

Software Tester

Radiant Systems

Geelong, Victoria, Australia

Tester of Y2K software releases for existing clients and a new Lay-by system.

Jun 1998 - Jul 1999
Team & coworkers

Colleagues at Starbucks

Other employees you can reach at starbucks.com. View company contacts for 154126 employees →

RB Ria Bhullar Ria Bhullar Colleague at StarbucksPleasanton, California, United States, United States View → SK Suman Kaur Suman Kaur Colleague at StarbucksCalgary, Alberta, Canada, Canada View → CC Cassia Campbell Cassia Campbell Colleague at StarbucksUnited States, United States View → CM Crystal Morales Crystal Morales Colleague at StarbucksLake Elsinore, California, United States, United States View → DS Denise Sheaman Denise Sheaman Colleague at StarbucksSeattle, Washington, United States, United States View → MR Muhamad Riduan Muhamad Riduan Colleague at StarbucksPalembang, South Sumatra, Indonesia, Indonesia View → CS Catherine Saldo Catherine Saldo Colleague at StarbucksCaloocan City, National Capital Region, Philippines, Philippines View → TW Tim Whited Tim Whited Colleague at StarbucksGreater Chicago Area, United States View → AA Alexandria Acor Alexandria Acor Colleague at StarbucksNorth Salt Lake, Utah, United States, United States View → JS Jennifer Sandoval Jennifer Sandoval Colleague at StarbucksArlington, Texas, United States, United States View →
1 education record

Liam Whelan education

FAQ

Frequently asked questions about Liam Whelan

Quick answers generated from the profile data available on this page.

What company does Liam Whelan work for?

Liam Whelan works for Starbucks.

What is Liam Whelan's role at Starbucks?

Liam Whelan is listed as Platform Designer/ Solution Architect at Starbucks.

What is Liam Whelan's email address?

AeroLeads has found 1 work email signal at @starbucks.com for Liam Whelan at Starbucks.

Where is Liam Whelan based?

Liam Whelan is based in Torquay, Victoria, Australia while working with Starbucks.

What companies has Liam Whelan worked for?

Liam Whelan has worked for Starbucks, Superdrug, L'Occitane En Provence, Adidem Enterprise Services, and Radiant Systems.

Who are Liam Whelan's colleagues at Starbucks?

Liam Whelan's colleagues at Starbucks include Ria Bhullar, Suman Kaur, Cassia Campbell, Crystal Morales, and Denise Sheaman.

How can I contact Liam Whelan?

You can use AeroLeads to view verified contact signals for Liam Whelan at Starbucks, including work email, phone, and LinkedIn data when available.

What schools did Liam Whelan attend?

Liam Whelan studied at St Joseph'S College Geelong.

What skills is Liam Whelan known for?

Liam Whelan is listed with skills including Pos, Retail, Inventory Control, Windows 7, Inventory Management, Customer Experience, Technical Support, and Troubleshooting.

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