Software Engineer/Salesforce Developer contracted through Revature.Led development and helped shape design for both new business processes and processes being migrated to Salesforce.Developed and deployed efficient code-based solutions through Apex, Lightning Web Components, and Aura as well as non-code solutions through Flows, Approval Processes, and general Org schema/design.Production Support - quickly identified root causes of bugs, efficiently deployed solutions, and identified workarounds as needed.

• Implement systems and regulations for efficient and effective service to restaurant and bar customers• Collaborate with owners on marketing and programming initiatives to increase business volume• Manage staff of over 15 bartenders and ensure compliance with business policies and legal requirements

• Developed system to digitize expansive outdated paper filing system for improved organization internally as well as for a fiscal year-end audit.• Worked with auditors to facilitate understanding and navigation of computerized accounting database.• Balanced accounts, reconciled bank statements, provided records of monthly book purchases through various domestic and foreign sources, and ensured that author royalties were correctly and promptly paid.

• Maintained all bar facilities, with responsibilities including oversight and planning of major renovations as well as personal completion of day-to-day upkeep and minor maintenance tasks.• Managed shifts, supervising and directing up to 12 employees while being the point of contact for customer questions and complaints, employee disputes, and law enforcement inquiries.• Received and organized all deliveries of supplies, especially from regional alcohol distributors while maintaining close relationships with representatives of these distributors.• Achieved greater than 8% sales growth despite unexpectedly being forced to close for three weeks.• Met with brewery and distributor representatives to negotiate opportunities for mutually beneficial product marketing, such as tasting events for new products and merchandise giveaways.

• Acted as lead bartender at the main bar of the facility, serving customers from a 30-tap draft system as well as a large bottle and can menu.• Thrived in high-volume, high-stress situations, especially during UNC events including multiple graduation weekends, NCAA basketball national championship games, and Homecoming weekends.