Liam Coates Email & Phone Number

Provide BAU reporting such as training, legal and operating compliance, key performance indicators such as OTC sales and NHS services. Create bespoke reporting for a multitude of requirements such as stock, sales, dispensing, lost levies, external stock takes, Quality Pharmacy Scheme.Create ground-up bespoke applications using Oracle Apex, including CRMs with appropriate GDPR provision.Provided essential business support during Covid lockdown, including providing online… Show more Provide BAU reporting such as training, legal and operating compliance, key performance indicators such as OTC sales and NHS services. Create bespoke reporting for a multitude of requirements such as stock, sales, dispensing, lost levies, external stock takes, Quality Pharmacy Scheme.Create ground-up bespoke applications using Oracle Apex, including CRMs with appropriate GDPR provision.Provided essential business support during Covid lockdown, including providing online portals for stores to order and manage PPE. Changing business priorties on reporting to provide the right support to stores and regional managers, who were unable to visit stores. Introduced a new reporting rota to ensure that everyone knew what reports would be expected when, and allow regional managers to manage stores expectation accordingly.Proficient in Excel, VBA, PowerBI, DAX, M, Oracle Apex, SQL, Show less

Coventry, England, United Kingdom

Provided in-depth and consistent data analysis of cost, efficiency and compliance related to rota department, including developing new bonus scheme for rota coordinators that reduced the amount spent on locum pharmacists by 20%.Supported transition of office 365 into team and department (Central Store Support) providing training on new apps, as well as cloud storage and internal sharing.Developed, as part of a showcase of the new office 365 product, a fully operational booking… Show more Provided in-depth and consistent data analysis of cost, efficiency and compliance related to rota department, including developing new bonus scheme for rota coordinators that reduced the amount spent on locum pharmacists by 20%.Supported transition of office 365 into team and department (Central Store Support) providing training on new apps, as well as cloud storage and internal sharing.Developed, as part of a showcase of the new office 365 product, a fully operational booking system for B2B flu vaccinations, aiding the company achieve it's biggest B2B vaccination program. Show less

Coventry, England, United Kingdom

Supervised a team of 10 rota coordinators, ensuring they hit their targets of a) ensuring every branch had adequate cover, and b) they were hitting their financial targets.Took over and provided one-to-one training for all rota-coordinators (full team of 20) during a period of high-turn, changing the average retention rate of 40% to 80%.Transitioned the team to a new platform for managing pharmacist rotas and paying locum pharmacists. Supported Rota Manager in the day to day… Show more Supervised a team of 10 rota coordinators, ensuring they hit their targets of a) ensuring every branch had adequate cover, and b) they were hitting their financial targets.Took over and provided one-to-one training for all rota-coordinators (full team of 20) during a period of high-turn, changing the average retention rate of 40% to 80%.Transitioned the team to a new platform for managing pharmacist rotas and paying locum pharmacists. Supported Rota Manager in the day to day running of the department by providing data on cost analysis, week on week expenditures, and completing an internal audit which landed the department with their highest score in over 10 years.Developed standard operating procedures which were agreed with management and managed team performance to ensure every member of the department was working to these new SOPs. Show less

Coventry, England, United Kingdom

Ensured every store in UK network (c. 1400 stores) had a pharmacist, including covering sickness and holiday.Provided approval of holiday on area manager behalf, and ensure fiscal targets are hit, such as the provision of locums at reasonable rates, and ensuring adequate cover through the use of carefully strategised holiday planning to minimise the amount of locum usage required, therefore keeping costs down.Aided to ensure stores hit their targets by ensuring a pharmacist with the… Show more Ensured every store in UK network (c. 1400 stores) had a pharmacist, including covering sickness and holiday.Provided approval of holiday on area manager behalf, and ensure fiscal targets are hit, such as the provision of locums at reasonable rates, and ensuring adequate cover through the use of carefully strategised holiday planning to minimise the amount of locum usage required, therefore keeping costs down.Aided to ensure stores hit their targets by ensuring a pharmacist with the correct qualifications were available. Show less

Coventry

The Serious Games Studio is an European Region Development Funded (ERDF)project which offers 5 days of funded support to Small to Medium Enterprises (SMEs) in game or app development.Key Responsibilities- Design and create games based on client requirements using Unity game engine.- Create apps for iOS and Android based on client requirements using various tools.- Estimate and ensure work is done to strict deadlines.- Communicate with clients regularly with updates.

Coventry, United Kingdom

Transferred post-graduate research student files from a server to a centralised database plus additional clerical duties when required.

Southam, Uk

- Test online content of AAA games on 7th generation consoles (Xbox 360, PS3, PC)- Liaise with high-level studio developers on aspects of design, feedback and any arising compliance issues that may occur- Lead teams of 2 - 16 colleagues- Report to line managers regarding key issues- Work on multiple projects at different levels of development at one time

Sunderland, United Kingdom

- Plan and evaluate youth activities- Oversee inexperienced youth workers and ensure safeguarding regulations were adhered to- Oversee and lead youth clubs when line manager was absent

Bachelor Of Science (Bsc), Multimedia Games, 2:1

- Software and games programming - UML and software engineering - Game theory and development - Web technologies - Multimedia presentation.

Btec, It Practioner (System Support), Merit Merit Pass

- Operating Systems - Peripherals - Hardware - Software - Networking - Web technologies