Liam Coates Email and Phone Number
I graduated with a degree in computing and have been working within pre-sales at DocuSign for 10 years. Since working with the leading Agreement Cloud provider, my degree from Staffordshire University has helped me in my role and allowed me to progress throughout my early career.I now work as a Principal Solutions Architect with DocuSign, who have global brands including Deliveroo, Uber and Microsoft among their clients.As a Principal Solutions Architect, I collaborate with the field sales team and solution consulting team to secure net-new business. I offer support and assistance in order to further develop existing key accounts and increase overall team efficiency through furthering people’s knowledge where possible. Further to see I am an expert in all products including our CLM tool and build custom solutions to show maximum value to customers.I manage and provide pre-sales support to the sales and commercial team to aid new client acquisition and further future development. Working alongside the client services, product and platforms teams allows me to demonstrate best practices and explain how the platform infrastructure and solutions operate at a technical level.I am hard working and have a good work ethic - I can pick up complex processes in a short period of time and am willing to learn anything needed along the way.I have experience of working with high profile clients.Skills:- Familiarity with JavaScript, Go & Python for back-end engineering- Familiar with React for front-end- Familiarity with sales methodologies such as MEDDICC- Solid background in development, infrastructure & project lifecycle management- A proven track record in orchestrating enterprise IT projects pre-sales with a value based approach
Docusign
View- Website:
- docusign.com
- Employees:
- 5526
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Principal Solution ArchitectDocusign Jan 2023 - PresentLondon, England, United Kingdom -
Senior Solutions ArchitectDocusign Feb 2020 - Aug 2023London, United Kingdom -
Senior Corporate Solution EngineerDocusign Feb 2016 - Aug 2023London, United KingdomAs a Corporate Sales Engineer, I deliver extraordinary initiative, effort and leadership to identify and develop thorough technology solutions with existing clients and assist the sales staff in capturing new business.My role is to:- Develop and grow a pre-sales function to support the wider business in developing first time solutions- Provide New Business Development technical knowledge support- Ensure relevant information from each pre-sales engagement is fed back to product development and the wider solutions consulting group- Identifying and defining customer requirements, mapping solutions, and creating a vision across all client and prospect challenges- Provide technical insight to assist in development of proposals- Run workshops and deliver, present “proof of concept” projects -
Global Solution EngineerDocusign Apr 2014 - Aug 2023London, United KingdomAs a Corporate Sales Engineer, I deliver extraordinary initiative, effort and leadership to identify and develop thorough technology solutions with existing clients and assist the sales staff in capturing new business.My role is to:- Develop and grow a pre-sales function to support the wider business in developing first time solutions- Provide New Business Development technical knowledge support- Ensure relevant information from each pre-sales engagement is fed back to product development and the wider solutions consulting group- Identifying and defining customer requirements, mapping solutions, and creating a vision across all client and prospect challenges- Provide technical insight to assist in development of proposals- Run workshops and deliver, present “proof of concept” projects -
Pre-Sales Solutions ConsultantTeradata Applications Jun 2012 - Apr 2014London, United KingdomAs a Solutions Consultant, I deliver extraordinary initiative, effort and leadership to identify and develop thorough technology solutions with existing clients and assist the sales staff in capturing new business.My role is to:- Develop and grow a pre-sales function to support the wider business in developing first time solutions- Provide New Business Development technical knowledge support when responding to RFPs- Presenting eCircle’s technical solutions in support of the sales process- Support PM’s with the development of sales materials to aid prospects understanding of the on-boarding process- Ensure relevant information from each pre-sales engagement is fed back to product development and the wider solutions consulting group- Support PM’s with the development and maintenance of a ‘Guide to Client on boarding’Solution Development Responsibilities- Identifying and defining customer requirements, mapping solutions, and creating a vision across all client and prospect challenges- Developing and conducting strategic and effective demonstrations and presentations- Support the Account Management, Key Account Management or Sales team when pitching to existing clients for contract renewal.- Provide technical insight to assist in development of proposals- Run workshops and deliver, present “proof of concept” projects if required jointly with PM team- Ensure proposed solutions are profitable, achievable and realistic- Use the eCircle Project Development Methodology to accurately deliver client work- Support the PMO with relevant and timely information on prospective on boarding and complexity- Definition and documentation of technical solutions to assist the successful building of new projects or system set-ups- Develop email solutions for major technology customers- Coordinate Strategic Marketing insights to support solutions development -
Project ManagerTeradata Applications Jul 2010 - Jun 2012St Johns Square, Ec1Managing projects for Key Accounts grossing 100+k revenue per annum and building and implementing complex email marketing strategies and processes.Using PRINCE2 methodology to plan and complete complex email marketing projects coupled with Agile methods.Providing and developing practical training course for high profile clients for eC-messenger software. -
CeoWorld Cup Flags Jun 2010 - Jul 2010Internet BusinessBuilt and Managed web business selling World Cup Flags for the 2010 World Cup.Designed and built an eCommerce website with the capability to handle transactions from users.Key responsibility's:- Design and map web structure- Code website- Manage stock levels and ordering products- Perform Search Engine Optimisation to improve page rank in major search engines
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Site ManagerSave Me A Ticket Jul 2009 - May 2010Experience running and designing a website.
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InternJnk Securities Jul 2008 - Sep 2008Automated process with Microsoft's Excel using Visual Basic for Applications language.- VBA coding experience- Excel calculation sheets
Liam Coates Education Details
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Applied It
Frequently Asked Questions about Liam Coates
What company does Liam Coates work for?
Liam Coates works for Docusign
What is Liam Coates's role at the current company?
Liam Coates's current role is Principal Solutions Architect at DocuSign.
What schools did Liam Coates attend?
Liam Coates attended Staffordshire University.
Who are Liam Coates's colleagues?
Liam Coates's colleagues are Devonair Taylor, Ahmed Abdulwahab, Aaron Walters, Manam Mansoor, Visharad Kapoor, Natália Dantas, Kee Wah Chung.
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