Liam Coates

Liam Coates Email and Phone Number

Principal Solutions Architect at DocuSign @ DocuSign
san francisco, california, united states
Liam Coates's Location
London, England, United Kingdom, United Kingdom
About Liam Coates

I graduated with a degree in computing and have been working within pre-sales at DocuSign for 10 years. Since working with the leading Agreement Cloud provider, my degree from Staffordshire University has helped me in my role and allowed me to progress throughout my early career.I now work as a Principal Solutions Architect with DocuSign, who have global brands including Deliveroo, Uber and Microsoft among their clients.As a Principal Solutions Architect, I collaborate with the field sales team and solution consulting team to secure net-new business. I offer support and assistance in order to further develop existing key accounts and increase overall team efficiency through furthering people’s knowledge where possible. Further to see I am an expert in all products including our CLM tool and build custom solutions to show maximum value to customers.I manage and provide pre-sales support to the sales and commercial team to aid new client acquisition and further future development. Working alongside the client services, product and platforms teams allows me to demonstrate best practices and explain how the platform infrastructure and solutions operate at a technical level.I am hard working and have a good work ethic - I can pick up complex processes in a short period of time and am willing to learn anything needed along the way.I have experience of working with high profile clients.Skills:- Familiarity with JavaScript, Go & Python for back-end engineering- Familiar with React for front-end- Familiarity with sales methodologies such as MEDDICC- Solid background in development, infrastructure & project lifecycle management- A proven track record in orchestrating enterprise IT projects pre-sales with a value based approach

Liam Coates's Current Company Details
DocuSign

Docusign

View
Principal Solutions Architect at DocuSign
san francisco, california, united states
Website:
docusign.com
Employees:
5526
Liam Coates Work Experience Details
  • Docusign
    Principal Solution Architect
    Docusign Jan 2023 - Present
    London, England, United Kingdom
  • Docusign
    Senior Solutions Architect
    Docusign Feb 2020 - Aug 2023
    London, United Kingdom
  • Docusign
    Senior Corporate Solution Engineer
    Docusign Feb 2016 - Aug 2023
    London, United Kingdom
    As a Corporate Sales Engineer, I deliver extraordinary initiative, effort and leadership to identify and develop thorough technology solutions with existing clients and assist the sales staff in capturing new business.My role is to:- Develop and grow a pre-sales function to support the wider business in developing first time solutions- Provide New Business Development technical knowledge support- Ensure relevant information from each pre-sales engagement is fed back to product development and the wider solutions consulting group- Identifying and defining customer requirements, mapping solutions, and creating a vision across all client and prospect challenges- Provide technical insight to assist in development of proposals- Run workshops and deliver, present “proof of concept” projects
  • Docusign
    Global Solution Engineer
    Docusign Apr 2014 - Aug 2023
    London, United Kingdom
    As a Corporate Sales Engineer, I deliver extraordinary initiative, effort and leadership to identify and develop thorough technology solutions with existing clients and assist the sales staff in capturing new business.My role is to:- Develop and grow a pre-sales function to support the wider business in developing first time solutions- Provide New Business Development technical knowledge support- Ensure relevant information from each pre-sales engagement is fed back to product development and the wider solutions consulting group- Identifying and defining customer requirements, mapping solutions, and creating a vision across all client and prospect challenges- Provide technical insight to assist in development of proposals- Run workshops and deliver, present “proof of concept” projects
  • Teradata Applications
    Pre-Sales Solutions Consultant
    Teradata Applications Jun 2012 - Apr 2014
    London, United Kingdom
    As a Solutions Consultant, I deliver extraordinary initiative, effort and leadership to identify and develop thorough technology solutions with existing clients and assist the sales staff in capturing new business.My role is to:- Develop and grow a pre-sales function to support the wider business in developing first time solutions- Provide New Business Development technical knowledge support when responding to RFPs- Presenting eCircle’s technical solutions in support of the sales process- Support PM’s with the development of sales materials to aid prospects understanding of the on-boarding process- Ensure relevant information from each pre-sales engagement is fed back to product development and the wider solutions consulting group- Support PM’s with the development and maintenance of a ‘Guide to Client on boarding’Solution Development Responsibilities- Identifying and defining customer requirements, mapping solutions, and creating a vision across all client and prospect challenges- Developing and conducting strategic and effective demonstrations and presentations- Support the Account Management, Key Account Management or Sales team when pitching to existing clients for contract renewal.- Provide technical insight to assist in development of proposals- Run workshops and deliver, present “proof of concept” projects if required jointly with PM team- Ensure proposed solutions are profitable, achievable and realistic- Use the eCircle Project Development Methodology to accurately deliver client work- Support the PMO with relevant and timely information on prospective on boarding and complexity- Definition and documentation of technical solutions to assist the successful building of new projects or system set-ups- Develop email solutions for major technology customers- Coordinate Strategic Marketing insights to support solutions development
  • Teradata Applications
    Project Manager
    Teradata Applications Jul 2010 - Jun 2012
    St Johns Square, Ec1
    Managing projects for Key Accounts grossing 100+k revenue per annum and building and implementing complex email marketing strategies and processes.Using PRINCE2 methodology to plan and complete complex email marketing projects coupled with Agile methods.Providing and developing practical training course for high profile clients for eC-messenger software.
  • World Cup Flags
    Ceo
    World Cup Flags Jun 2010 - Jul 2010
    Internet Business
    Built and Managed web business selling World Cup Flags for the 2010 World Cup.Designed and built an eCommerce website with the capability to handle transactions from users.Key responsibility's:- Design and map web structure- Code website- Manage stock levels and ordering products- Perform Search Engine Optimisation to improve page rank in major search engines
  • Save Me A Ticket
    Site Manager
    Save Me A Ticket Jul 2009 - May 2010
    Experience running and designing a website.
  • Jnk Securities
    Intern
    Jnk Securities Jul 2008 - Sep 2008
    Automated process with Microsoft's Excel using Visual Basic for Applications language.- VBA coding experience- Excel calculation sheets

Liam Coates Education Details

Frequently Asked Questions about Liam Coates

What company does Liam Coates work for?

Liam Coates works for Docusign

What is Liam Coates's role at the current company?

Liam Coates's current role is Principal Solutions Architect at DocuSign.

What schools did Liam Coates attend?

Liam Coates attended Staffordshire University.

Who are Liam Coates's colleagues?

Liam Coates's colleagues are Devonair Taylor, Ahmed Abdulwahab, Aaron Walters, Manam Mansoor, Visharad Kapoor, Natália Dantas, Kee Wah Chung.

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