• Quickly adopted use of Mathspace in the classroom and assisted colleagues to make better use of the software• Created positive and supportive learning environments for students, adapting to their individual needs and planning for their success• Developed units and resources that enhance learning outcomes and adhere to the Victorian Curriculum and Assessment Authority guidelines.

• Managed a marketing team of 4 and engaged external vendors to produce websites, flyers, posters, advertising, press releases & social media• Consistently achieved double the industry average open rates (>40% against 22%) and click through rates (10% vs <5%) on email campaigns.

• Performed financial assessments of clients and provided tailored solutions based on individual needs• Quickly gained significant number of word-of-mouth referrals• Recognised for outstanding customer service.

• Strategically targeted businesses and community groups to present community banking model and gain engagement and support• Developed strong client relationships through effective communication and keen understanding of their needs and goals• Grew Eltham branch footings by more than 20% year on year for two consecutive years• Managed all branch operations, including staff development, HR functions, financial administration, budgeting, asset & security monitoring, OH&S and regular… Show more • Strategically targeted businesses and community groups to present community banking model and gain engagement and support• Developed strong client relationships through effective communication and keen understanding of their needs and goals• Grew Eltham branch footings by more than 20% year on year for two consecutive years• Managed all branch operations, including staff development, HR functions, financial administration, budgeting, asset & security monitoring, OH&S and regular reporting• Achieved highest rating on risk management, operational and regulatory compliance• Developed training and coaching programs to suit individual staff needs and empowered staff to succeed. Show less

• Managed calling programs to retain and grow customer base• Engineered happy outcomes as the primary contact for resolving complaints.• Maximised customer interactions to provide complete solutions which exceeded customer expectations and delivered growth results for the bank.

• Researched and applied appropriate pedagogy for autistic children, adapting quickly to their specific needs • Established trust and respect with new student groups, teachers and parents and motivated diverse groups of students to perform in a variety of settings.

• Performed commercial and financial evaluation of acquisition targets and analysed their relevant markets and competitors• Researched industry shifts, revised growth strategies for investee companies and prepared detailed Board reports.

• Developed and delivered English lessons in collaboration with local teachers and school principals, in line with directives of Japan’s Ministry of Education• Designed assessment and feedback tools to promote student improvement.

• Developed Strategic Action Plan through consultative process with management, the school council and other school representatives• As one of seven elected committee members, successfully designed and delivered the Building Capacity for Improvement Program, resulting in improved organisational health and learning outcomes• Managed an integrated curriculum project aimed at replacing traditional textbook practices in collaboration with expert teachers across different subject… Show more • Developed Strategic Action Plan through consultative process with management, the school council and other school representatives• As one of seven elected committee members, successfully designed and delivered the Building Capacity for Improvement Program, resulting in improved organisational health and learning outcomes• Managed an integrated curriculum project aimed at replacing traditional textbook practices in collaboration with expert teachers across different subject areas• As a founding laptop program teacher, developed e-learning and assessment modules in mathematics and science. Show less

• Managed the budget for Academic Assistants (tutors) and maintained databases of student information• Liaised between students and faculty staff on academic matters and other issues.