Liam Harrington Email & Phone Number

Belfast, Gb

Belfast, Northern Ireland, United Kingdom

• Leading a team of data analysts to support our Talent Acquisition (recruitment & sourcing) and Talent Success functions as they manage a network of 50,000+ lawyers and legal professionals• Created Tableau dashboards for the Talent department, focusing on KPI metrics such as volume and velocity through the recruitment funnel, recruitment productivity, lawyer utilisation and attrition. These metrics are made accessible to all levels, from dashboards used daily by recruiters to dashboards presented monthly to the leadership team and board, and I am a trusted expert on talent data at Axiom• Transformed manual processes, particularly Excel-based reports, using Tableau Prep to flow automatically into Tableau. Removing manual processes increases efficiency by saving time across the business, allows for better analysis using Tableau’s more powerful tools, and improves accuracy by removing human error• Combining existing data sources using Tableau Prep and data blending to allow for analysis of new metrics. Previously unavailable metrics allow for more thorough data-driven decision making, through answering business questions that were previously answered using incomplete data or anecdotes• Supporting the rollout of new tools within the business, such as Greenhouse, and creating new data sources and dashboards from this new data• Analysing data to set KPI targets for the business, including targets for 80+ individuals, on a monthly, quarterly and yearly basis. Data-driven targets ensure effective performance management that matches the strategic objectives of the business leading to greater success• Creating regular powerpoints to present to senior leadership and board leveraging data to inform strategic decision-making• Operational management of the talent team, ensuring load-balancing across the team, rearranging assignments for leavers and new starters, and recommending areas of focus for coming months

Belfast, Northern Ireland, United Kingdom

• Created Tableau dashboards for the Talent department, focusing on KPI metrics such as volume and velocity through the recruitment funnel, recruitment productivity, lawyer utilisation and attrition. These metrics are made accessible to all levels, from dashboards used daily by recruiters to dashboards presented monthly to the leadership team and board, and I am a trusted expert on talent data at Axiom• Transformed manual processes, particularly Excel-based reports, using Tableau Prep to flow automatically into Tableau. Removing manual processes increases efficiency by saving time across the business, allows for better analysis using Tableau’s more powerful tools, and improves accuracy by removing human error• Combining existing data sources using Tableau Prep and data blending to allow for analysis of new metrics. Previously unavailable metrics allow for more thorough data-driven decision making, through answering business questions that were previously answered using incomplete data or anecdotes• Ongoing data management means I regularly audit our data for errors, and ensure it remains online and accessible 24/7 allowing for quick and reliable access to vital information• Analysing data to set KPI targets for the business on a monthly, quarterly and yearly basis. Data-driven targets ensure effective performance management that matches the strategic objectives of the business leading to greater success• Creating regular powerpoints to present to senior leadership and board leveraging data to inform strategic decision-making• Operational management of the talent team, ensuring load-balancing across the team, rearranging assignments for leavers and new starters, and recommending areas of focus for coming months

• Refereeing football and futsal matches in a variety of leagues• Refereed at men’s and women’s youth level, men’s senior level, men’s university college level and men’s and women’s university level• Refereeing experience includes refereeing at the inter-varsity university tournament between Lancaster and York Roses in front of large crowds• Member of the Hertfordshire FA and associate member of the Lancashire FA

Belfast, United Kingdom

• Created Power BI dashboards used at every level of the business, from the CEO & board to individual farmers. I made previously inaccessible or confusing data simple to digest leading to faster decision-making. My dashboards were used regularly by senior leadership for performance management of commercial salespeople and decision-making in marketing.• Performed data analysis on farmer data to help predict future milk produce, the backbone of the business, with a view to creating a sophisticated data model using external data• Supported the introduction of a data warehouse to collate and store all data within the business, moving difficult and time-consuming transformation work away from end-users allowing them to explore data faster. Automated manual work currently performed on Excel or offline, saving time and minimising the risk of errors.

• Tableau Champion – I was the Tableau champion for the business directorate, training others in our area and encouraging data visualisation best practice. I have attended training courses to become proficient in Tableau, allowing me not only to create new dashboards, but manipulate raw data to make it usable in Tableau. My dashboards provide actionable KPI visualisations and are easy to understand for senior stakeholders, and through parameters allow the end-user to make their own adjustments without being a Tableau expert. Using filters and Level of Detail expressions, each stakeholder can view only data that is relevant to them.• Insights – Using both internal data and external market research, I provided regular updates to our senior leadership team to inform the strategy of the Enterprise division. This included monthly presentations, weekly update calls, and assists in the creation of our 3-year growth plan.• Global Analyst – I supported our successful global sales team with analytics to empower them with the right information to improve and track their performance. I worked with stakeholders at Telefonica in Spain and the UK, regularly using Salesforce, Einstein Analytics and Microsoft Excel. I transformed the raw data received from BI into quick and easy to understand visualisations to help track performance and manage pipeline.

Slough, United Kingdom

I worked closely with account managers, customers and marketing to strengthen O2’s relationship with customers, as well as drive better engagement. I managed a number of propositions across enterprise, public sector, and B2B as a whole, providing added value to our customers. Our propositions are unique and industry-leading, providing an excellent customer experience.• Managed O2 Open, which provides benefits to employees of O2’s business customers – Working with marketing to drive greater awareness of O2 Open, working with customers to ensure they have the necessary resource to inform their employees, and managing the back-end system so consumers can access discounts online• Arranged on-site events for business customers to promote the benefits of working with O2 – Liaising with account managers and direct with customers to set up these popular events• Managed O2 Recycle for Business – Best Recycling & Recommerce Service at the Mobile Industry Awards '18 & '19 - Working with our partner to increase volume of devices recycled, working with account managers and customers to provide the best experience possible, strengthening our industry-leading position. In 2019, I led O2 Recycle for Business to achieve target for the first time, as well as the best year-end volume ever.• Managed the Public Sector Catalogue, a website detailing services we offer to public sector companies – Keeping the website up-to-date, as well as altering the structure of the website to improve customer experience and direct them to relevant areas quicker • Managed and ran incentive schemes for account managers to drive performance and reward success• Engaged with internal senior stakeholders regarding propositions and proposals to enhance performance, as well as providing regular data analytics• Communicated with external senior stakeholders to promote O2 Open, particularly through internal communications channels and benefits portals• Achieved a CMI Leadership diploma: Distinction

Lancaster, United Kingdom

• Worked as a Student Ambassador for the UK Student Recruitment and Outreach (UKSRO) department of Lancaster University• One of the main roles was working on event days, including providing tours to visitors and ensuring they are able to locate buildings• Assisting in car parking, so that visitors can find spaces to park and find their next destination at the university once parked• Managed small numbers of other ambassadors during car parking, organising where to position students to ensure maximum effectiveness• Other infrequent roles, such as setting up Open Days and showing prospective students around accommodation

Elstree, United Kingdom

• Worked as an administrative assistant to managers within HF Holidays, a holiday company specialising in walking and activity holidays• Performed routine office tasks such as filing and sorting documents• Entered data into a variety of different databases used by the company• Updated records within databases to reflect the latest information

• Responsible for data entry for Morecambe FC on the popular video game FIFA by EA Sports whilst working from home• Keeping every players’ statistics up-to-date (height, weight, etc.)• Judging every players’ ability after every game to keep them up-to-date (speed, passing, shooting etc.)• Keeping players’ appearances up-to-date, including hair colour and style of shoe to ensure the game remained authentic at all times• Updating information regarding the squad, such as which players were starting and which had been transferred• Updating information regarding the team, such as finances and stadium• Researching previously missing data about the team or players• Monitoring and verifying data uploaded by other data editors regarding Morecambe FC, making the final decision on whether to accept changes or not

St Albans, United Kingdom

• Volunteered at St Albans City FC to sell programmes on match days• Occasionally involved other roles such as working within the club shop as required

Bachelor’S Degree, Politics, 2:1

Activities and Societies: Football Appreciation Society President, Referee Society, Students Union Societies Committee

Level 5 Data Analytics

Level 4 Data Analytics

Secondary School And Sixth Form

A-Levels: Maths: A; History: A; Government & Politics: A GCSE: Maths: A*; RS: A*; Physics: A*; Chemistry: A*; Biology: A*; History: A*.