Liam Hindle Email & Phone Number

Melbourne, VIC, AU

Melbourne, Victoria, Australia

Responsible for leading the product marketing function for the Accountants and Bookkeepers segment.

Melbourne, Victoria, Australia

In addition to remaining Segment Lead for Enterprise Professional Services, in this role I am part of the GTM leadership team and responsible for driving GTM best practices, people capability & leadership development, and GTM program orchestration and delivery.

Melbourne, Victoria, Australia

Responsible for driving commercial outcomes and the GTM strategy for the Professional Services segment in MYOB's Enterprise vertical.

Melbourne, Victoria, Australia

In this role I have been responsible for consulting with senior leaders and other key stakeholders to develop transformation strategies and plans for the retail business unit. Some key responsibilities:- articulating the vision, priorities, and identity of the business unit- building connection, cohesion, and capability within the leadership team.

In this role I led a team with 4 streams and 20 people responsible for Communications, Learning & Development, and Knowledge Management functions within the retail business. The team was formed in September 2020 and has played an integral role in building (from scratch) sales and service capability for AGL in the Telecommunications industry while also.

Melbourne, Australia

In this role I led a team with 3 streams and 12 people responsible for the Change Management, Communications, and Knowledge Management functions within the retail business. The team were highly engaged and pivotal in enabling AGL's growth and transformation strategy. Key functions / accountabilities- Change Management framework; resourcing change managers.

• In this role I was responsible for developing and continuously improving the Change & Communications strategy for the Customer Market Operations division. This role was a combination of executing work and leading 3.
• Driving customer experience by translating complex business information into easy to understand content (using 4MAT model to cater to all learning styles and cultural backgrounds)
• Creation of Change & Communications framework that caters to a mix of waterfall and agile project delivery, by covering a change through all phases of the project lifecycle
• Management of change and communications within an agile environment
• Working with offshore BPOs to produce successful business outcomes
• Creation & development of new communications channels and approaches (vlogs, interactive displays, gamified content)

Melbourne, Australia

• In this role I was responsible for all communication across our customer-facing channels in the retail business. I partnered with Senior Leadership to develop and deliver a comprehensive communications strategy with an.
• Development & delivery of news channels for customer-facing staff
• Consulting with project managers to help develop & deliver communications plans for their work
• Utilising email, SharePoint, Yammer, digital signage, webinars, and other tools to communicate
• Production and delivery of organisation wide broadcast emails
• Manage several agency relationships (digital, video, advertising)

In this role I lead a team responsible for back-office operations and the continuous improvement of B2B processes through Lean methodology. Strong focus on driving a 'customer first' culture within the claims processing teams at Medibank.

Melbourne, Australia

Responsible for representing the customer and customer service functions in the broader customer communications process. Developed key messaging and wrote copy for marketing, social, and regulatory customer communications. Created and delivered customer facing staff briefings.

This role was a secondment in which I was responsible for leading a team of 3 to help drive continuous improvement initiatives in the retail business unit. The team were focused on identifying and remedying issues within our CRM that were causing revenue leakage.

Docklands

Master Of Business Administration - Mba, Business Administration And Management, General, Graduated With Distinction (Gpa 3.8)

Education record

Product Marketing Core packs everything any product marketer needs to propel their product - and career - to the next level. Modules.

Education record