Liam Matthews Email & Phone Number

Tamworth, New South Wales, Australia

- Livestock Sales- Staffing Lead - Nutrien Equine Masters 2024- Saleyard, Rebate, Private, and Stud Stock sales- Sales processing- Transit Insurance- Finance Accounts and Livestock Mortgages- General account enquiries- Customer service & client liaison - Account creation/set-up processes - Trading accounts, Livestock accounts, Flexi / Pre-pay accounts- Accounts Receivable- Event expenses reconciliation and accounts receivable seeing over 3 performance… Show more - Livestock Sales- Staffing Lead - Nutrien Equine Masters 2024- Saleyard, Rebate, Private, and Stud Stock sales- Sales processing- Transit Insurance- Finance Accounts and Livestock Mortgages- General account enquiries- Customer service & client liaison - Account creation/set-up processes - Trading accounts, Livestock accounts, Flexi / Pre-pay accounts- Accounts Receivable- Event expenses reconciliation and accounts receivable seeing over 3 performance horse sales with over 900+ lots catalogued.- Stepping in for Admin and Finance managers when required- Equine sales account reconciliation- Equine Sales- Equine enquiries and support, cataloguing lots.- Following up accounts- General administration duties- Branch IT support- Assisting with general client enquiries.- Working in a high-performing team. Show less

Tamworth, New South Wales, Australia

- Sale set up and pack down - Bid card registration - Merchandise sales in branch and at event- Bid tracker keeping livestream, event screen, sales statistics and catalogue up to date on real time during sale, whilst liaising with auctioneers and AuctionsPlus team.- Assisting caterer in food prep and clean up for 50+ staff.

Sydney, New South Wales, Australia

- Assisting in Day-to-Day operation of store, and leading a team of 10+, including open and closing procedures, food safety, delegation, food preparation, scheduling, prioritisation, compliance, and general operational duties.

Sydney, New South Wales, Australia

- Facilitating a smooth transition of franchise to corporate network.- Supporting corporate managers in entry to the business.- Sales forecasting and projection.- Tailoring based on store needs and core articles.- Rostering, Timekeeping, and Payroll via Kronos.- Training new team members and supporting them in entry to the business.,- Supporting and educating existing team members on the transition from franchise to corporate network, and corporate policies.-… Show more - Facilitating a smooth transition of franchise to corporate network.- Supporting corporate managers in entry to the business.- Sales forecasting and projection.- Tailoring based on store needs and core articles.- Rostering, Timekeeping, and Payroll via Kronos.- Training new team members and supporting them in entry to the business.,- Supporting and educating existing team members on the transition from franchise to corporate network, and corporate policies.- Managing accounts and banking reconciliation.- Store inventory management. Show less

Sydney, New South Wales, Australia

In addition to console operator role, my day-to-day tasks involve:- Reconciliation to ensure accounts are balanced at the end of the day. - Training of new team members using a variety of practical and theoretical means, utilising a thorough training booklet and elaborating based on my extensive knowledge and experience with 7-Eleven policy and procedures. - Leading a team of 15-20- Placing bulk orders for the entire store and ensuring that all stock has been accounted… Show more In addition to console operator role, my day-to-day tasks involve:- Reconciliation to ensure accounts are balanced at the end of the day. - Training of new team members using a variety of practical and theoretical means, utilising a thorough training booklet and elaborating based on my extensive knowledge and experience with 7-Eleven policy and procedures. - Leading a team of 15-20- Placing bulk orders for the entire store and ensuring that all stock has been accounted for.- Conducting store layout changes on a monthly basis based on new promotions and products.- Innovation to drive store numbers - e.g. created an upselling competition for my team which drove us from 50th place in the state to 2nd place for promo hits.- As 2IC, I have experience in leading the store for periods of time carrying out managerial duties, and ensuring my team works, runs, and cooperates effectively.- Rostering, timekeeping, attendance, payroll via Kronos. Show less

Sydney, New South Wales, Australia

- A high standard of customer service and experience by following 7-Eleven's key values and behaviours and customer service policies.- Maintaining stock levels by filling stock according to policy and store layout, and available stock on hand.- Maintaining store with high standards of cleanliness, product alignment and facing.- Highly rated by customers across the board on store ‘RateIt’ system - “Great service by Liam”, “Staff were helpful and friendly”. Store was highly rated for… Show more - A high standard of customer service and experience by following 7-Eleven's key values and behaviours and customer service policies.- Maintaining stock levels by filling stock according to policy and store layout, and available stock on hand.- Maintaining store with high standards of cleanliness, product alignment and facing.- Highly rated by customers across the board on store ‘RateIt’ system - “Great service by Liam”, “Staff were helpful and friendly”. Store was highly rated for cleanliness, food appeal, and store look and feel on shifts I was rostered. - Following rigorous COVID cleaning and standards policies to ensure a smooth experience for the customer.- Processing MoneyGram International Money Transfers by following strict policy to ensure money transfers are processed lawfully and precisely.- Strong sales record maintaining one of the highest 'items per basket' numbers in the store.- Prepaid Mobile - SIM Cards, mobile and internet broadband recharging.- Processing deliveries and ensuring no ordered stock is missing from delivery. If stock is missing, then following the procedures to ensure the system is updated.- U-Haul Hiring Agent ensuring a smooth and easy trailer hiring experience for the customer.- Troubleshooting store issues as they arise swiftly using my knowledge of store manuals and prior experience. Show less

Certificate Iv, Real Estate Practice

First Aid Course

Agvet Chemical Retailer Course

Rsa And Rcg

Competencies in Responsible Service of Alcohol and Responsible Conduct of Gambling completed.

Certificate Iii, Information Technology

Amazon Web Services (AWS) - Placement 35hrs - learning about cloud computing, effective communication, supporting your client base.

Education record

Activities and Societies: - School Vice Captain 2023 - ABCN Accelerate Scholar - Student Representative Council (SRC) 2018-2023 - Student.

Emerging Technologies And Customer Experience

Attended Hackathon - Emerging Technologies and Customer Experience at Western Sydney International Airport (WSI) and Nepean TAFE.