Built upon my writing and research skills by preparing cosponsor memos for senior staffers and completing research projects as directed. Facilitated the Congresswoman's mail correspondence program by drafting constituent form letters and 499 mailers.Used IndiGov extensively to respond to constituent inquiries and log concerns via phone calls and voicemails.Attended briefings and meetings on behalf of senior staffers and presented informative memos in a timely manner.

Enhanced my interpersonal skills by answering dozens of constituent calls daily, greeting meeting arrivals to the Senator's front office, and assisting with logging constituent mail. Attended dozens of Congressional hearings and briefings and drafted professional memos for senior staffers. Compiled information on a myriad of policies and analyzed complex appropriations forms, among other things.Led over 20 tours of the United States Capitol.

Managed a diverse team of 3 security officers, wrote daily reports evaluating facility operations and officer performance, and assisted in scheduling and drafting of SOPs.

Sent and received constituent messages via phone and email, assisted with casework related to immigration (USCIS) and healthcare (Medicaid, Medicare, VA assistance)Closely followed legislative events and thoroughly researched policy positions to better represent the Senator’s office.

Performed front-desk administrative work, developed a comprehensive training guide for new employees, and communicated security information and needs with clients based across the country.