Technical Support Engineer
CurrentAs the technical support engineer, I am principally responsible for supporting education technology product suite.Skills: Vendor and stakeholder management, customer migrations, business requirements gathering, technical solution design, analysis and decision making, REST APIs, Integrations, Learning Tool Interoperatbility (LTI 1.1 and 1.3) configurations, Level-3 and 4 system administration and platform support.Technologies: AWS, EC2, S3, Linux, Brightspace, Blackboard, Canvas, Moodle, EchoVideo, EchoPoll, EchoExam, Jira and ConfluenceLanguages and Tools: Python (inc. Pandas), Playwright (Selenium) HTML, CSS, JS, Postman, VS Code, Git