Product Consultant
Current- Develop and manage all client onboarding activities from project kick-off, training, configuration, data migration, and “System Live”.- Successfully and effectively manage implementation projects on schedule, and with high customer satisfaction; projects include implementation of different solutions including reservation, waitlist, & and table management; POS, Payment Gateway, Call Telephony Integration, Voice Booking System & and BI/Dashboard Reporting.- Collaborate directly with restaurant and hotel stakeholders to confirm goals, driving the implementation of TableCheck at their venue and tailoring configuration and communication toward those goals.- Be a product consultant, able to help clients learn the platform effectively and optimize their utilization based on their business requirements.- Partner with Team Lead and Sales Representatives to support customers toward product adoption.