- Oversaw service delivery of homeless prevention programs: Housing Helpline, Emergency HousingAssistance, Eviction Diversion.- Using plain language tenets, developed department-wide informational materials for clients,community partners, and service providers.- Managed $600,000 budget. Prepared annual and close out reports on Community Development Block Grant-CV funds ($900,000). - Supervised and supported 15 FTEs and graduate level social work students delivering trauma-informed services to residents experiencing housing crises.- Served as point of contact for department’s adoption of a customer retention management programand numerous county collaboratives.- Prepared and delivered Housing Department presentations to county departments and community groups.- Advised department director on messaging related to Board of County Commissioner reports, community partner and client communications, and inter-governmental relationships.- Provided direct service to clients in housing crisis.

I'm a strategic communications professional who has worked with private non-profits, local governments, higher education, and small businesses. I enjoy creating mission-driven communications to promote social justice, equity, and education.

Spearheaded transformation of the library's brand identity and developed accompanying style and standards guide. Led external and internal communications teams and developed strategies to further strategic planning goals. Member of the library’s leadership and strategic planning teams, and the library’s community engagement division. Maintained website, social media, and e-newsletter platforms. Produced digital content, print collateral, annual reports, press releases, and advertising. Managed public art program. Supervised undergraduate and graduate student interns. Served on local non-profit boards, as well as town and county advisory boards.AccomplishmentsImplemented three website updates, enhancing user experience, search engine optimization, and accessibilityIncreased social media following by 200% and e-newsletter subscribers from 3,000 to 8,000Secured grant funding to build outreach efforts; raised funds to supplement programming budgetsInitiated and launched immediate-access library account program for 28,000 K-12 students and staff in Orange CountyCo-developed community engagement division structure and focus areas - literacy, economic development, and health and wellness - increasing the library’s capacity to serve as a trusted partner with government, education, non-profit, and business communitiesDeveloped Census 2020 rural community outreach program Co-produced videos for Orange County Board of Elections, Election 2020Trained as an Ice House Entrepreneurial Mindset FacilitatorElected as vice-chair and chair of boards and facilitated strategic planning efforts, managed board activities to support organizational goals. CommunityWorx, The Alliance for Historic Hillsborough, The Town of Hillsborough Tourism Board, Appointed by Governor Roy Cooper to serve on the Historic Hillsborough Commission

Launched and operated a virtual marketing communications business, serving small business, nonprofit, and higher education clients in central North Carolina. Using a triple bottom line business model, cultivated a forward-thinking, inclusive, performance- and people-oriented business culture. To meet client needs, recruited and supervised experienced contracted writers and graphic designers, and paid student interns. Conducted market research to create marketing plans that would include digital strategies, print collateral, advertising, public relations campaigns, and word of mouth tactics. Coached clients on the use of social media. Accomplishments Achieved recognition as a triple-bottom line business by Green Plus (2009)Green Plus recognized the company as the home-based North American Sustainable Business of the Year (2011)Campaigned and elected to a four-year term on the Orange County School Board (vice-chair and chair)Received a scholarship from The Chamber for a Greater Chapel Hill to participate in its biennial Intercity VisitServed on the boards of The Hillsborough/Orange County Chamber of Commerce, Mental Health America of the Triangle, and The Education Foundation for Orange County SchoolsDelivered comments at press conferences at the NC Legislature and on Capitol HillPartial Client List Center for Child and Family HealthCollegiate Capital Management Durham Colored Library, Inc.East Carolina University, Essential Life Skills for Military FamiliesKenan-Flagler Business SchoolKidsCopeLincoln Health CenterUNC Undergraduate AdmissionsMorehead Planetarium and Science CenterWashington Duke Inn & Golf ClubOrange County Government RaceSmartSummit Design and Engineering The ArtsCenter of CarrboroUNC Center for Excellence in Community Mental Health UNC General Administration, Center for School Leadership Development UNC General Alumni AssociationUNC School of Public Health - NC Public Health Institute