•Managed all aspects of the Main Street program including, but not limited to: purchasing, record keeping, budget development and accounting, preparing all reports required, supervising employees, consultants, interns and volunteers as appropriate.•Applied for applicable grants for both SPMS and Spruce Pine Main Street businesses as necessary.•Used speaking engagements, media interviews and personal appearances to maximize public awareness of the organization and its programs.•Developed economic development strategies that are based on historic preservation and the promotion of the historic uptown area. •Assisted board of directors and various groups within the SPMS to achieve goals set by the Town and the community.•Developed and conducted ongoing public awareness and education programs designed to enhance appreciation of uptown’s unique character and assets.•Built strong and productive working relationships with appropriate public agencies at the local, state and national levels.•Assisted business and property owners with facility improvements through personal consultation with regard to: locating appropriate contractors and materials and providing guidance on necessary financial mechanisms such as historic tax credits.•Worked with downtown and community wide organizations to carry out joint activities such as promotional events, advertising, special events, festivals, business recruitment, and so on. Encouraged a cooperative environment between downtown interests and local public officials.•Represented the community to important constituencies at the local, state and national levels.•Supervised all employees of the organization in accordance with the Personnel Policies adopted by the Board; conduct personnel and project evaluations and make other human resource decisions.•Prepared an operating budget, monitored the operating budget and oversaw financial records including preparing for possible audits.

Executes a portfolio of Relay For Life events, with accountability for significant income targets, as well as event-related mission and advocacy activities. Ensures goal achievement through the effective leadership, engagement, empowerment, and mobilization of event volunteers.•Accountable for the achievement of income performance targets for a portfolio of Relay For Life events.•Responsible for effectively and efficiently completing activities and meeting target deadlines in order to execute successful events.•Implements best practices for leadership development, increased participation and event revenue growth; drives and encourages creativity and innovation at the community level.•Develops and demonstrates skills in community organization, relationship building and talent identification and leadership development.•Engages, trains and manages relationships with community volunteers to ensure successful events execution, with a focus on event volunteer leadership positions.•Engages the community to drive increased event participation – event committee, teams, team members, sponsors and survivor/caregiver – including youth engagement through teams in community events, Relay Recess and Field Day, high school Coaches vs. Cancer.•Collaborates with Corporate & Distinguished Partners and Health Systems to maximize event success; leverages opportunities to engage constituents from corporate, distinguished partners and health systems activities in events through event sponsorship and participation•Works in partnership with Health Systems staff for achievement of identified event-related mission goals, including enterprise-wide initiatives. Integrates mission/cancer control activities messaging and within Relay For Life events.•Partners with enterprise support functions and ensures appropriate support is provided for successful execution of events. •Monitors progress against objectives; adjusts plans and manages contingency efforts and resources as required

Establish, cultivate, and manage key relationships with corporations, community and individuals for successful and ongoing program and event management.Recruit, develop and retain volunteers in support of income and mission activities in multiple territories.Develop community leadership groups and project teams to meet and exceed community goals.Develop, implement, and manage action plans and community business plans for mission delivery and income development.Market, promote and expand community events through social media, email marketing, website management, public engagements, and radio and media.Proactively and assertively address issues as they arise while providing solutions and resolutions to problems.Make business based decisions while adhering to approved policies/procedures while representing the organization in a professional manner.

Provided comprehensive case management services to multiple clients including; intake assessment, benefit assessment, goal setting, long-term plan development, weekly case plan development, progress monitoring and agency referrals.Connected families with needed and available community resources and followed up with clients and agencies to document the use and success of referrals.Provided all required documentation in a timely manner which included client follow-up, outcome evaluation, and client contact sheets.Managed multiple case load budgets to stay within program guidelines while meeting the needs of the client.

Responsible for the coordination of all shipping and order fulfillment for multiple clients. Duties include managing company FedEx and UPS accounts, resolving claim disputes with service providers, daily inventory shipped and received with emphasis on loss and damage control.Maintain and manage office supplies, manage inventory rebate incentives for the company, handle all customer complaints for repairs and defective merchandise. Also responsible for purchase order management for specific company accounts which entails all customer service issues related to account as well as facilitating the orders to meet specific price or incentive point criteria.

Expanded a repeat customer base and established a relationship with consumers which has increased sales month over month since hired and resulted in a 12% increase in sales overall from previous year. Responsibilities include mananging day to day operations of the store, opening and closing procedures, tracking daily sales reports, operating the POS system, handling cash inflow and creating daily deposits, ordering and stocking wine, effectively utilizing inventory in order to minimize and maintain inventory costs, organizing and improving daily operations of the business through efficient administrative skills, collaborate with clientele to advise and assist in purchases, handle customer requests, and effectively solve customer complaints.