Libby Edwards Email & Phone Number
Who is Libby Edwards? Overview
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Libby Edwards is listed as Senior Manager Regulatory Propositions at BDO UK LLP, a company with 4888 employees, based in Wirral, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for Libby Edwards.
Libby Edwards previously worked as Senior Manger Regulatory Propositions at Bdo Uk Llp and Conduct, Compliance and Operational Risk Senior Manager PCA and Payments Product at Lloyds Banking Group.
Email format at BDO UK LLP
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About Libby Edwards
An inspirational leader of specialist functions in the first, second line of defence and advisory leading multisite and offshore complex operational teams. Passionate about customers and colleagues alike and adept at putting the right people together to deliver service excellence. A leader who creates a high-performance environment, through fostering a positive culture, quality coaching, and continuous improvement. Reputation for delivering good customer outcomes, evidenced by sustainable improvements for customers. Specialising in customer treatment and outcomes for customers in vulnerable circumstances. Proven track record of absorbing information quickly and highly skilled problem solver. Held Head of Function and Senior Manager successful positions across Lloyds Banking Group which provides a unique set of skills in the end-to-end customer journeys, building a strong wide network of internal and external stakeholders. A proven track record of influencing, evidenced by leading multiple risk opinions with supporting data analysis for accountable executives. Expert in conduct and compliance including executive-level engagement with key regulators including FCA. Highly experienced risk professional, with extensive regulatory and industry knowledge, underpinned by an in-depth knowledge of the Enterprise Risk Management framework.
Libby Edwards's current company
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Libby Edwards work experience
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Conduct, Compliance And Operational Risk Senior Manager Pca And Payments Product
Oversight of Product Governance in the second line of defence, supporting the PCA business in the safe delivery of new products to market. Providing support and advice throughout the product lifecycle to deliver good customer outcomes. Embedding Consumer Duty with effective oversight of each of the 4 outcome areas. Providing solutions, unblocking barriers.
Senior Conduct Compliance And Operational Risk, Cheif Operating Office
Risk partnership with Retail Chief Operating Office providing oversight to a diverse support function for operational areas in supplier management, data quality, Management Information, Root Cause and Training and Competency schemes.
Head Of Conduct Improvement
Responsible for designing and implementing Root Cause Analysis to improve our treatment strategy and Outcomes for Customers in Financial Difficulty. Led a team of c.180 QA and Root Cause Analysis specialists, covering secured and unsecured collections, recoveries and complaints across multiple sites, 3rd party suppliers and overseas.
Senior Manager Group Operations Advisory
Oversight in 2nd Line of defence for Collections and Recoveries for secured and unsecured products. Compliance and Conduct guidance for the end to end customer treatment journey and improve the control environment to reduce the risk.
Manager, Regulatory Compliance And Policy
A source of professional expertise for Group policy and regulatory compliance. Responsible for Group Operations and Group Policy owners to ensure applicable policies were assessed with effective policy key control test plans.Support Local Money Laundering Reporting Officer to discharge their duties and responsibilities.
Manager, Customer Outcomes Group Operations
Leading a team of assistant outcome testing managers. The primary purpose of the team is to assess the quality of fair customer outcomes for retail and commercial complaints.
Verification & Assessment Manager
Verification and assessment of key controls and design of digital outcome testing
Investigation And Strategy Lead
Manager for investigation, design of PPI strategies and oversight of quality assurance framework
Customer Contact Strategy Manager
Quality And Risk Manager
Colleagues at BDO UK LLP
Other employees you can reach at bdo.co.uk. View company contacts for 4888 employees →
Tumelo Jeanette Ralebakeng Ca(Sa)
Colleague at Bdo Uk LlpSouth Africa, South Africa
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Neil Rogers
Colleague at Bdo Uk LlpLondon, England, United Kingdom, United Kingdom
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DZ
Dov Zysblat
Colleague at Bdo Uk LlpLondon, England, United Kingdom, United Kingdom
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Evelyn (Yingge) Zhang
Colleague at Bdo Uk LlpLondon, England, United Kingdom, United Kingdom
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Tania Fensom
Colleague at Bdo Uk LlpReigate, England, United Kingdom, United Kingdom
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IZ
Iris Zhang
Colleague at Bdo Uk LlpLondon, England, United Kingdom, United Kingdom
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LW
Lindsey Welsh
Colleague at Bdo Uk LlpGreater Liverpool Area, United Kingdom
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SI
Samuel Isaacs
Colleague at Bdo Uk LlpGreater Bristol Area, United Kingdom, United Kingdom
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LM
Louisa Metcalfe
Colleague at Bdo Uk LlpLondon, England, United Kingdom, United Kingdom
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JP
Jacob Procter
Colleague at Bdo Uk LlpLeeds, England, United Kingdom, United Kingdom
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Frequently asked questions about Libby Edwards
Quick answers generated from the profile data available on this page.
What company does Libby Edwards work for?
Libby Edwards works for BDO UK LLP.
What is Libby Edwards's role at BDO UK LLP?
Libby Edwards is listed as Senior Manager Regulatory Propositions at BDO UK LLP.
Where is Libby Edwards based?
Libby Edwards is based in Wirral, England, United Kingdom while working with BDO UK LLP.
What companies has Libby Edwards worked for?
Libby Edwards has worked for Bdo Uk Llp, Lloyds Banking Group, and Lbg.
Who are Libby Edwards's colleagues at BDO UK LLP?
Libby Edwards's colleagues at BDO UK LLP include Tumelo Jeanette Ralebakeng Ca(Sa), Neil Rogers, Dov Zysblat, Evelyn (Yingge) Zhang, and Tania Fensom.
How can I contact Libby Edwards?
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