Libby Holmes A-Csm, Safe 6 Sm Email & Phone Number

Minneapolis, Minnesota, US

• Coached data development teams in Agile framework, values and practices
• Planned and facilitated Scrum Events including planning, daily stand-ups, Sprint reviews, retrospectives, and refinement
• Empowered teams to be self-organizing, leading to improved decision-making processes by embracing an Agile mindset and behaviors
• Refined and adapted Scrum and Kanban processes for development teams including implementing work in progress limits, workflow best practices and roadmap planning
• Developed and led workshops on Definition of Done, Estimation and Leadership best practices
• Supported our Jira migration and ongoing application needs as a system administrator

Houston, TX, US

• Successfully implemented standardized software development lifecycle for two applications in collaboration with the technical teams
• Developed and facilitated Agile 101 trainings for engineering teams and business stakeholders
• Identify and eliminate impediments to support product teams and appropriately escalate concerns to leadership
• Developed and implemented standardized documentation for Agile Team communications leading to improved understanding of Sprint and team health
• Collaborate with stakeholders to ensure alignment at all business levels supporting the Agile development team
• Championed the adoption of a collaborative white board tool (Miro), leading to its adoption at all levels of the business

Minneapolis, MN, US

• Implemented story pointing, velocity tracking process, and a consistent retrospective format for sprints and major feature releases across all product teams
• Facilitated Scrum Ceremonies including daily scrums, sprint planning, sprint retros, and sprint demos for three Scrum teams of various sizes, time zones, and agile adoption journeys
• Led road-mapping workshop sessions to identify priorities with Product Owners, Stakeholders, and project teams
• Monitored sprint health and progress, driving continuous improvement based on metrics and through team discussions; introduced, developed, and implemented tracking tools to manage development impact against product goals
• Led sprint teams to identify sprint goals with a clear and defined plan to ensure successful outcomes; maintained a safe environment for problems and concerns to be raised and impediments for the product teams to be.
• As Release Manager, planned, prepared, and executed release plans for sprint releases

• Scrum Master for internal Dynamics 365 upgrade focused on Marketing and Sales functionality; removed impediments for project team; facilitated Scrum Ceremonies and requirements gathering meetings and discussions.
• Product Owner for PowerObjects’ Agile Center of Excellence; defined and standardized companywide Agile best practices; mentored other agile practitioners
• Project Manager for multiple technical projects, completing them under budget, on time and within the required scope while following SDLC with both Waterfall and Agile methodologies
• Assigned to struggling projects; successfully correct scope, addressed budgetary limitations, and adjusted timeline to achieve project goals
• Attained CSM certification

Minneapolis, MN, US

• Worked with vendors and retailers to resolve issues at their root and decrease contact volume
• Provided training and guidance to vendors ensuring successful business relationships
• Managed relationships with enterprise retail partners to maintain business relationships
• Developed and presented internal training materials as the subject matter expert
• Troubleshooted data flow issues within various ERPs
• Established consistent format for internal knowledge base

Minneapolis, MN, US

• Consulted with vendors at all levels of the business and across vendor departments to understand their current ERP environment and provided omnichannel solutions aligning with their business needs
• Advised customers on best practices to achieve success in the retail ecosystem
• Evaluated project feasibility with subject matter experts
• Promoted to Customer Operations Analyst II

Minneapolis, MN, US

• Developed relationships with current and prospective customers
• Supported sales team members through sales cycles
• Trained and mentored peers on sales strategies
• Segmented customers in SalesForce to target customers in specific industries and ERP spaces
• Promoted to Account Executive

Mclean, Virginia, US

• Worked with customers to ensure project success though achieving the agreed upon scope, staying under budget, and maintaining timelines
• Created and prioritized statements of work for Magento e-commerce projects
• Defined Agile best practices company wide
• Developed training materials to introduce clients and teammates to Agile best practices
• Maintained CRM and Wordpress systems; contributed to social media presence

Minneapolis, Minnesota, US

• Checked in guests to the transfer station
• Provided customer service to guests and aced as an escalation point
• Answered questions and phone calls regarding sustainability and disposal
• Handled money including balancing cash drawers and creating deposit slips

• Developed programming and direction for the Green Business Council
• Improved and implemented sustainable practices for businesses including CFL recycling processes

Decorah, IA, US

Planned and implemented the Luther College Energy Competition, lead information sessions, liaisoned between sustainability department and students, encouraged sustainable behaviors in Luther students

Decorah, IA, US

Showed the campus to potential students and created a welcoming environment for visitors

• Designed various promotional items including prize wheel, annual button and informational fliers
• Edited and wrote press releases
• Updated volunteer database
• Provided legal research