Lead personnel and operations across a one million sq.ft facility, a budget of $13M, with close collaboration and direction delivered to two additional distribution centers in Richmond, VA and Mira Loma, CA. Manage and reinforce service level agreement with company’s 3PL with a focus on order processing times. Conduct extensive leadership delivered to the rollout/deployment of AMR automation in the parcel area. Team with supply chain management, order management, compliance, finance, and customer support teams to achieve optimal service and performance. Oversee and secure exceptional customer satisfaction measured across discrepancy rates, compliance fines, and survey responses. Lead automation opportunities encompassing reporting and partnership with IT. Excel in critical thinking, problem solving, and solutions delivery to include root cause analysis, identifying opportunities for success, and guiding pioneering efforts.

- Managed the JDA Warehouse Labor Module (WLM); proactively learned the system and created and established measures allowing for analysis of system utilization, data integrity, and operator performance. - Guided on-time shipping performance and leadership development across team and center. - Drove exceptional results of the highest quality with flexibility and resilience amidst 15% reduction in labor. - Practiced ongoing learning and development while prioritizing tasks and initiatives to makes the right things happen on time. - Leveraged resources to achieve goals with quality outcomes. - Revered for credibility and genuineness in actions and built positive rapport with others with demonstrated professionalism across interactions. - Discovered smarter, faster ways to achieve national operations objectives.

- Led report automation projects for technical solutions; enabled leaders to plan parts needed for Sales, Refurbishment, and Repack volumes.- Directed the development of critical reporting tools; identified stakeholders, generated and managed project charter and action tracker, tested system, trained end users, and delivered feedback on system design for ease of use. - Advised decision making regarding refurb stock, auto-scrap, and improvement efficiencies.- Created baseline of cost of process to compare to future costs.- Designed process maps, cost models, and guidance to enable decision making on disposition of old, obsolete, and excess machine inventory levels. - Engaged SAP and Excel to provide meaningful, actionable recommendations.

- Selected for competitive assignment as a Special Education Certified Teacher, 7th Grade Math Teacher, and High School Teacher for Algebra, Geometry, and Math Models within a rigorous, whole-student collegiate environment. - Individualized student instruction based on student assessment data, and designed curriculum, lessons and assessments based on state guidelines.- Managed up to 20 students at a time to ensure appropriate behavior.

- Analyzed quality and reliability data and made process changes for Printed Circuit Board Assembly (PCBA) manufacturing lines to provide continuous improvement of manufacturing and rework yields. Supervised 3 SMT process technicians.- Ensured production readiness of new products (new designs and transfers from other manufacturing sites) prior to first production builds, and analyzed defect data from the initial builds to identify corrective actions and communicated those problems with production and the customer.- Developed methodology for solder paste printing measurement by evaluating equipment, developing and documenting SOPs, and training technicians and operators on standard methodology.

- Consultant for a Venezuelan transportation and shipping company implementing SAP R/3, a software solution for Supply Chain Management. Specialized in the logistics module: surveyed the existing purchasing and warehouse controls (previously non-existent) and designed new processes and controls based on SAP software. Configured the software for the client’s requirements and tested all functionality prior to successful and sustainable rollout. All engagements conducted in Spanish

- Coordinated activities between procurement, planning, manufacturing and quality groups as the leader of a cross-functional technical team responsible for product transfers to off-shore facilities. Identified the information and equipment necessary for smooth transition, planned necessary resources, and delivered timely and appropriate communication to all stakeholders.- Selected and coordinated installation of equipment to monitor solder paste screen printing process. Standardized use and programmer methodology for standard application at all worldwide manufacturing sites. Results were increased first-pass yields and decreased failure rates of final product.

- Achieved improvements of manufacturing yields as a member of cross-functional team. Yield target levels were exceeded, resulting in higher targets being set.- Analyzed and certified vendors' process changes and emerging technologies in Printed Circuit Boards for reliability and compatibility with Compaq designs and manufacturing processes. Utilized a variety of Material Laboratory equipment and techniques to analyze materials and defects, including optical microscopy, SEM/EDX, XRF measurement, and thermal shock analysis.- Conducted reliability qualification of new solder paste and fluxes in order to improve electrical reliability, manufacturing yields, and test efficiency.- Certified in Project Management and Statistical Design of Experiments.

- Provided metallurgical support for diamond drill bit manufacturing facility. (Oil field services)- Developed improvements in Polycrystalline Diamond Compact (PDC) to tungsten carbide bonding procedure which raised yields from 75% to 99%.- Conducted brazing process study which revealed process errors which were causing critical failures of product in the field. These were eliminated.- Initiated testing and inspection program for tungsten carbide, a critical raw material.- Certified ISO 9000 internal auditor.