With over 30 years of on-site sales experience in the hospitality industry, I am a seasoned professional who can develop and implement effective strategies to drive revenue and market share for both full-service and focused-service hotels. I currently work as the Dual Director of Sales for Suburban Capital, overseeing the sales and marketing operations of two Hyatt Place hotels in Virginia Beach.As the Dual Director of Sales, I leverage my skills in new business development, key account management, events, and customer service to create and execute specific plans that align with the brand standards and the properties' goals. I am adept at using various tools and platforms, such as Lanyon, Envision, Cvent, SalesPro, and Delphi, to prospect, solicit, and handle sales opportunities, and to maintain strong relationships with existing and potential clients. I also collaborate with the CVB and the economic development to generate demand and secure business during low seasons. I am passionate about making a connection with people, providing exceptional service, and delivering results. I enjoy working with a diverse and dynamic team, and I strive to be a positive and supportive leader who can inspire and motivate others.
Listed skills include Tourism, Hospitality Management, Customer Service, Hotels, and 46 others.