Libin Daniel Email & Phone Number

Perth, Western Australia, Australia

Solid configuration and troubleshooting experience with Windows Server 2012/2016/2019 and 2022. Understanding of how to evaluate Windows events in order to locate the source of operating system/application problems. Designing and Implementing a Public Key Infrastructure, Configuring and troubleshooting PKI issues, Active Directory Security, and Delegation. Designing and troubleshooting AD topology and AD trust. Managing Logical and Physical Structure of Active Directory. Gathering and analyzing logs for various issues and providing resolution based on the probable cause for issue. Active Directory practical knowledge in a multi-domain, multi-forest scenario, AD group policy knowledge, and the ability to troubleshoot AD replication problems Troubleshooting Inter-Domain and Inter-Forest Trusts, Kerberos Authentication, Permissions, access control, and auditing, Secure channel issues, Folder redirection, Offline files (client-side caching), Slow logon, Access to file shares (DFS namespace), File Replication Technologies (FRS and DFSR), Configuring and using Windows Backup or other recovery. Hands-on experience operating Windows DNS servers and configuring Windows DHCP server scopes/failovers for both physical and virtual platforms for large Windows infrastructure. Administering the complex network security design, configuration, deployment, administration & management, and troubleshooting complex security configurations. General AD issues (related to adprep, DC Promo, Global Catalog, Site & Services, LDAP over SSL, Net Logon, Trusts, etc.) Expert knowledge of Microsoft troubleshooting techniques and tools. This includes OS hardening and vulnerability assessment.

Australia

Maintain a high level of ownership and investment in tasks associated with both new and ongoing Identities (Active Directory, Azure AD) projects within the organization.Develop and enhance enterprise Microsoft Windows Server and Active Directory engineering standards for a multi-site organization, including the operating system and authentication protocols.Researches and recommends new Directory Services security technologies that will better suit IAM policies and initiatives.Actively contribute to the strategy and roadmap of the Cochlear Identities such as Active Directory and Azure AD Services portfolio within the organization Leads efforts in troubleshooting, remediating, and optimizing all Identity-related issues, while also working with customer requirements and providing educated recommendations to management.Provide 3rd level support for an enterprise-wide Microsoft Windows distributed server platform, including related technologies such as Certificate Services, IIS, Clustering, etc Technical infrastructure support, ensuring adherence to IT Standards/ Policies/Procedures for Windows Server operating systems, demonstrating a strong understanding of architecting and configuring Microsoft Windows OS technology including AD Forests, Domains, Trusts, DNS, DHCP, Group Policy, and Organizational UnitsFollow relevant quality procedures in order to deliver quality products and services and identify and support the implementation of continuous improvement. Undertake additional quality responsibilities (e.g. audit) when appropriately trained to undertake these responsibilities.Researches and recommends new Directory Services security technologies that will better suit IAM policies and initiatives.Provides mentor and guidance to IT support functions that interact and interface with AD.

Bangalore Urban, Karnataka, India

Designing and implementing AD infrastructure.Implementation of Thycotic Secret Server Cloud Architecture.Designing, implementing, and migration of Public Key Infrastructure in Windows and Linux environments.Deployment and maintaining VM’s in Azure and Google Cloud Platform.Deployed Disaster Recovery and all its networking components in Azure.Implementation of Quest Disaster Recovery Manager.General AD issues (related to adprep, DC Promo, Global Catalog, Site & Services, LDAP over SSL, Net Logon, Trusts, etc.)Contribution to competency development (skill assessment, cross-skilling, upskilling, training undertaken, Knowledge sessions taken).Quality of service (Quality of resolution, work log update, Customer communications, number of appreciations, escalations, and process adherence).Knowledge Management (Minimum SOPs created /modified, Number of Lessons Learnt added).Contribution to Service Improvement Plan.Contribution to risk identification, Audit/compliance specific documentation.

Bangalore Urban, Karnataka, India

Daily Windows Server and Active Directory-related issues and ensure SLAs are met.Executing project scope to ensure service delivery in compliance with scope commitment.Coordinating between different teams including infrastructure teams, Support teams, and development teams.Apply company policies and procedures required to deliver high-quality services to clients.Analyze recurring issues and implement corrective action plans with Root cause analysis.Single point of contact for inquiries and escalations through e-mails and phone Identify potential SLA misses and escalate them according to the defined procedures

Pune, Maharashtra, India

Assessing & mapping security requirements & translating these requirements into techno-functional specifications, custom designing solutions, and troubleshooting for complex information systems management.Contribution to risk identification, Audit/compliance specific documentation.Hardening Parameter to adhere to Security risk.Achieve Operational Excellence through Delivery Efficiency.Productivity -Effort tracking.Administering the complex network security design, configuration, deployment, administration & management, and troubleshooting complex security configurations.

Pune Area, India

• Executing project scope to ensure service delivery in compliant with scope commitment• Coordinating between different teams including infrastructure teams, Support teams, and development teams• Apply company policies and procedures required to deliver high quality services to clients• Analyze recurring issues and implement corrective action plans with Root Cause Analysis• Single point of contact for inquires and escalations through e-mails and phone Identify potential SLA misses and escalate them according to the defined procedure• Work closely on ITIL process with RMs, EMs, and SDMs to identify the gaps and improve the process efficiency• Responsible for the SLA, Productivity, & Utilization metrics for the assigned account• Coordinating with multiple Service partners for Projects to ensure high levels of customer’s satisfaction• Identifying & resolving performance bottlenecks and ensuring maximum network uptime• Deploying & managing application environment in medium scale datacenter environment; monitoring and updating servers for 24*7 availability• Installing, administering & maintaining various software and hardware devices in networked environment• Addressing queries regarding the information system / software and extending onsite support to the clients

Pune Area, India

Work on complex issues with a wide environment that includes Multiple Domain Controllers, Parent-Child Scenario, and Cross-Domain Environment. Active Directory Replication, DCPromo and the installation of Domain Controllers, Domain join, Active Directory Backup, Restore, or Disaster Recovery, Active Directory database issues and Domain Controller boot failures, performing metadata cleanup, transfer and seize FSMO roles & Journal Wrap issues, User, Computer, Group, and Object management, Group Policy, Account lockouts, Troubleshooting Inter-Domain and Inter-Forest Trusts, Kerberos Authentication, Permissions, access control, and auditing, Secure channel issues, Folder redirection, Offline files (client-side caching), Slow logon, Access to file shares (DFS namespace), File Replication Technologies (FRS and DFSR), Configuring and using Windows Backup or other recovery, Remote Desktop Services and Terminal Services, Virtualization and Hyper-V, Windows Desktop, User Logon, and User Profiles, Time Synchronization / Skew & maintenance, Troubleshooting Windows Terminal Servers & managing Terminal Services Licensing,Domain Controller Crash due to LSASS.EXE, High CPU utilization on Domain Controller due to LSASS.EXE, Domain Migrations - Dealing with issues incurred while migrating domains from 2003 based servers to 2008/2012,2016. Resolving tombstone and Lingering object & replication related issues, Troubleshooting secure channel broken issues. Performed an Authoritative & Non-Authoritative restore of SYSVOL (NTFRS / DFSR). Designing and Implementing a Public Key Infrastructure, Configuring and troubleshooting PKI issues, Active Directory Security, and Delegation. Designing and troubleshooting AD topology and AD trust. Managing Logical and Physical Structure of Active Directory. Gathering and analyzing logs for various issues and providing resolution based on the probable cause for issue.

Kerala,India

Handling Microsoft Technical Support calls in Directory Services (Windows Server 2003, 2003R2, 2008, 2008R2, 2012, 2012R2 along with the Client OS Windows XP, Win 7, Win 8, Win 8.1, and Win 10).Work on complex issues with a wide environment that includes Multiple Domain Controllers, Parent-Child Scenario, and Cross-Domain Environment.To reduce downtime and resolve the issue in a timely manner.Gathering and analyzing logs for various issues and providing resolution based on the probable cause for issue.Provide end to end resolution to domain-based issues with Active Directory Domain Services.Managing Logical and Physical Structure of Active Directory.Troubleshooting and administration of Active Directory Replication.Backup and Restore of Active Directory.Slow Logon issues - related to servers or clientsServer not booting due to corrupt ntds.ditGroup Policy issues related to servers.Active Directory replication issues.Handling AD Partitions.Remote Desktop Services licensing Windows Time Service Issues Server and Client,Dcpromo, Domain joins, etc.Any issues related to Active Directory, Group Policies, etc. are handled by us.Disaster Recovery- Recovering Active Directory Database. Designing and troubleshooting AD topology and AD trust.Troubleshooting on user profiles, account lockout, group policy settings, slow login, NTFS permissions, and folder redirection.Troubleshooting on functional loss due to Distributed File System (DFSN/DFSR).Troubleshooting issues related to SMB share access.Work with Components like Kerberos, NTLM, Group Policy, FSR, DFSR, DFSN, LDAP, etc.Active Directory Security and Delegation.Migrating Active Directory resources across domains using Active Directory Migration Tool (ADMT).Disaster Recovery of the Domain.

Dubai

Overseeing day-to-day communication /IT Network Operation.Accountable for supporting & maintaining the company’s IT systems and for providing efficient desktop support to all business users and resolving any IT-related faults quickly & efficiently, including a broad range of queries from how to set up an email account to system diagnostics.Administering process operations including asset management, service level management, issues management, configuration management, risk management, scope change management, communications management, release level management, etc.Offering customers the best solutions involving evaluation & definition of the scope of project and finalization of program/project requirements and designing Backup Strategy.Scrutinizing & maintaining mission-critical servers & systems across MS Exchange & Windows environment.Monitoring regular backup of server/database information and planning efficient storage.Escalation of critical issues to a higher level depending on the priority.Dealing with the escalated issues and closing it within the SLA.Report to the manager with work reports, proper escalation procedures, and SOP’s.

Pune Area, India

Remotely monitor and manage servers and desktops for resolving issues and proactive monitoring using remote tools such as RDP, TeamViewer, LogMeIn, etc.Installation and Configuration of Windows XP/7/8, Windows Server 2003/2008/2012Installing, configuring, maintaining, monitoring, and troubleshooting AD, DNS, WINS, DHCP, FTP, etc.AD Users and Computers and OU design and managementUser account Migration using tools like USMT, ProfWiz, etcInstalling and configuring Exchange Server on an enterprise to configure it for external and internal mail communication.Creating and modifying users and groups in the Exchange server. Troubleshooting exchange issues.Monitoring exchange server using Exchange Tools, pop connector, etc.Installing, configuring and managing backup tools such as Symantec Backup Exec, NetBackup, Windows Backup, Acronis, SonicWALL Continuous Data Protection, etc.Installing and configuring Tape devices for backup. Troubleshooting communication issues in tape drives and cartridges.Configuring of NAS devices, configuring RAID for data redundancy.Managing tape drives for space issues. Configuring it for backup. Managing backup methods.Configuring full, incremental, and differential backups. Managing jobs, devices etc. on backups. Managing authentication issues in backup.SonicWALL, Fortinet firewalls, Barracuda spam, and firewall and web filter management.Blocking and releasing mails from the firewall as per the organizational policy requirements and user requestsExperience in installing and configuring Antivirus servers such as Kaspersky, Sophos Endpoint, Trend Micro, McAfee EPO, deploy agents to clients integrating with AD.Configuring Outlook on client computers to download/sync mails from exchange and from pop/smtpCreating proper documentation on client network, servers, etc. to keep a track of licenses, expiry etc.Report to the manager with work reports, proper escalation procedures and SOP’s

Bachelor’S Degree, Electrical, Electronics And Communications Engineering, B

Activities and Societies: Magazine Editor

High School, Mathematics And Computer Science, B