Brianna Allen Email & Phone Number

Milton, Ontario, Canada

• Responsible for planning and delivering library programs to people of all ages both in person and online• Participates in outreach initiatives at various events throughout Halton Region• Provides reference services, readers advisory and technical support both in person and virtually• Refers patrons to other services within the community when necessary• Helps in maintaining and expanding MPL’s tech kit collection, developed multiple programs using these kits and assists in… Show more • Responsible for planning and delivering library programs to people of all ages both in person and online• Participates in outreach initiatives at various events throughout Halton Region• Provides reference services, readers advisory and technical support both in person and virtually• Refers patrons to other services within the community when necessary• Helps in maintaining and expanding MPL’s tech kit collection, developed multiple programs using these kits and assists in training additional staff on their use• In charge of creating and editing MPL's Citizenship Test Kits• Instructs patrons on how to use library specific digital technologies including OPAC, OverDrive, HooplaDigital, NoveList, and the Milton Public Library app • Conducts tours of the Main Milton Public Library branch for school aged students and international students from local post secondary institutions• Assumes the duties of an In-Charge person as required, including responsibility for opening and closing of the library • Various other duties include assisting with weeding, circulation services, creating and maintaining displays to promote the library’s collections, and checking library materials for bindery and repairs Show less

Whitchurch-Stouffville, Ontario, Canada

• Created weekly themes, activities, décor and displays that reflected the overall 2019 TDSRC theme• Worked alongside the Marketing Coordinator to create promotional materials and visited local schools resulting in four times the number of registrations from the previous year• Co-created a Microsoft Access database for tracking registrations, reading times, and other TDSRC statistics, and trained staff members and volunteers on how to use the database• Supervised over 40 teen… Show more • Created weekly themes, activities, décor and displays that reflected the overall 2019 TDSRC theme• Worked alongside the Marketing Coordinator to create promotional materials and visited local schools resulting in four times the number of registrations from the previous year• Co-created a Microsoft Access database for tracking registrations, reading times, and other TDSRC statistics, and trained staff members and volunteers on how to use the database• Supervised over 40 teen volunteers, paired them with students, and assisted with the selection of reading materials based on individual interests and reading level• Worked to expand the students' and parents' knowledge of the library and it’s services by creating scavenger hunts, actively promoting children’s programs while at the desk, and answering questions from parents to the best of my ability• Kept front-line staff up to date with information on programs I delivered so they had the tools to answer any questions that patrons may ask them• Delivered weekly storytimes and Pre-School Crafts throughout the summer Show less

Toronto, Ontario, Canada

• Catalogued, archived and processed 100 Orders in Council• Reviewed, and where appropriate, updated over 190 records with the broad subject term Autobiography• Catalogued and archived 8 Ontario Legislature Internship Programme papers• Processed nearly 350 exhibits

East Gwillimbury, Ontario, Canada

• Performed circulation duties such as checking in and out library materials• Taught patrons how to use new self-checkout system• Answered telephones and provided routine information or transferred calls• Shelf-read and reshelved materials, as needed• Attended local high school volunteer fairs to provide info and recruit volunteers• Assisted with various children’s programs at the library • Performed daily opening and closing procedures• Created displays and posters… Show more • Performed circulation duties such as checking in and out library materials• Taught patrons how to use new self-checkout system• Answered telephones and provided routine information or transferred calls• Shelf-read and reshelved materials, as needed• Attended local high school volunteer fairs to provide info and recruit volunteers• Assisted with various children’s programs at the library • Performed daily opening and closing procedures• Created displays and posters for marketing Show less

Newmarket, Ontario, Canada

• Supported customers by providing information, personalized assistance and resolving complaints• Assumed the responsibilities of an in-charge person as required which included closing and opening the store, counting cash registers, reviewing paperwork, and responding to head office regarding the stores progress or issues as they arose

Newmarket, Ontario, Canada

• Completed work schedules, managed calendars, and arranged appointments• Drafted legal documents for contracts between us and the client for the purpose of selling and purchasing real estate, which required extracting information from online databases, legal documents and archives in order to fill in additional documentation• Researched information on the Real Estate Market and drafted reports for use in advertising• Responded to client inquiries via telephone and email… Show more • Completed work schedules, managed calendars, and arranged appointments• Drafted legal documents for contracts between us and the client for the purpose of selling and purchasing real estate, which required extracting information from online databases, legal documents and archives in order to fill in additional documentation• Researched information on the Real Estate Market and drafted reports for use in advertising• Responded to client inquiries via telephone and email correspondence• Performed open houses and gave information regarding the property to any and all potential buyers Show less

Newmarket, Ontario, Canada

• Supported customers by providing information, personalized assistance and resolving complaints• Created long lasting relationships with customers through open and interactive communication• Created attractive merchandise displays with strategic product placement that pulled customers into the store and maximized purchases• Assumed the responsibilities of an in-charge person as required which included closing and opening the store, counting cash registers, reviewing paperwork… Show more • Supported customers by providing information, personalized assistance and resolving complaints• Created long lasting relationships with customers through open and interactive communication• Created attractive merchandise displays with strategic product placement that pulled customers into the store and maximized purchases• Assumed the responsibilities of an in-charge person as required which included closing and opening the store, counting cash registers, reviewing paperwork, supervising fellow employees, and responding to head office regarding the stores progress or issues as they arose Show less

Newmarket, Ontario, Canada

• Sorted books from return bins and re-shelved them• Shelf read to insure all materials were in their correct locations• Collected items from the library's hold list• Performed general end of day tidying

Diploma, Library And Information Science, Graduated With Honours

Partial Bachelor Of Arts - Ba, English