Lidia Oratore Email and Phone Number
Hi there! I'm Lidia Oratore, your dedicated Office Administrator and Corporate Receptionist serving with relentless energy and unparalleled efficiency. Currently, I’m seamlessly blending my extensive experience at The Vale Primary School in Epsom, Surrey, where each day unfolds with unique, rewarding challenges.📚 My Professional Story: With a career deeply rooted in the hospitality industry, I've evolved into a resourceful and optimistic professional, adept at creating an inviting atmosphere for all. I specialize in processing and allocating room bookings, overseeing financial transactions, and delivering top-tier customer services designed to delight and retain. My journey has seen me not just meeting but anticipating the needs of clients, all while fostering an environment of maximum customer satisfaction.💡 Key Strengths Include:• Analytical approach to addressing client needs and requirements.• Front Desk Management, Administrative Assistance, and Event Planning.• Fluent communication skills, allowing me to build bridges and forge connections effortlessly.In a fast-paced world, my commitment to excellence remains steadfast, always ready to offer support with a smile. Whether it’s administrative assistance or front desk management, my skills are at your service, designed to facilitate smooth operations and foster positive relationships.If you’re looking for an experienced, optimistic professional who brings a wealth of knowledge and a sprinkle of joy to the workplace, let's connect! I’m excited to explore how my skills align with your needs. Feel free to reach out for any collaborative opportunities or just a friendly chat about the industry!Looking forward to your connection and collaboration!Best, Lidia Oratore 🌟
Cygnet It Services Cic
View- Website:
- cygnet.it
- Employees:
- 15
-
Mis Support ConsultantCygnet It Services Cic Dec 2023 - PresentWallington, England, United Kingdom -
Office AdministratorThe Vale Primary School Jul 2022 - Nov 2023Epsom, England, United Kingdom♦ Warmly welcoming parents, students and visitors to facilitate a positive school environment.♦ Monitoring attendance and liaising with the EWO to boost participation for students with low attendance.♦ Organizing school meals by managing dinner numbers and reconciling with the Council.♦ Utilizing finance and admissions software for tasks like budgeting, reporting and enrollment.♦ Recording staff training and identifying development needs to promote continuous learning.♦ Managing the school website, updating content to engage parents and the community.♦ Working closely with the SENCO and SLT to support students' special needs.♦ Leveraging systems like SIMS, Bromcom, ParentMail and DOJO to streamline school administration.♦ Overseeing first aid, accidents and injuries to ensure student welfare and proper documentation.♦ Performing inventory and placing supply orders to maintain efficient school operations.♦ Arranging school trips and clubs to enrich the educational experience.♦ Preparing reports and submitting census information to comply with regulations.♦ Collaborating with teachers and leadership to enable a rewarding learning environment. -
Front Office ReceptionistThe Lodge Hotel 2019 - 2022London, England, United Kingdom♦ Warmly welcomed guests and handled front desk duties including reservations via phone, email and walk-ins.♦ Managed check-ins and check-outs efficiently, assigning rooms and arranging VIP amenities.♦ Focused on providing exceptional customer service, addressing guest concerns and fulfilling requests.♦ Handled all billing and invoicing accurately, identifying and resolving any issues.♦ Communicated policies clearly and maintained proper paperwork for security protocols.♦ Processed financial transactions like payments, adjustments and credit card charges.♦ Tracked sales ledgers, following up on invoices to facilitate collections.♦ Demonstrated strong communication abilities and interpersonal skills.♦ Showcased professionalism in ensuring smooth front office operations.♦ Collaborated with other departments to enable seamless guest experiences.♦ Developed expertise in hotel property management system and procedures.♦ Applied customer service experience to elevate guest satisfaction.♦ Exhibited attention to detail and organizational skills. -
Front Office Receptionist/SupervisorThe Lodge Hotel, Putney London 2011 - 2014London, England, United Kingdom♦ Organized private events in meeting rooms and promoted hotel restaurant/bar services to drive revenue.♦ Ensured excellent customer service, communicating effectively and resolving complaints.♦ Managed front desk operations smoothly, responding to high call and guest volumes.♦ Trained new staff on company policies and systems to uphold service standards.♦ Reviewed and processed city ledger payments accurately for financial accountability.♦ Provided clerical assistance for routine front desk responsibilities.♦ Demonstrated ability to perform senior management duties, overseeing operations.♦ Exhibited extensive knowledge of day-to-day functions across all departments.♦ Built rapport with guests and solved issues to maximize satisfaction.♦ Handled reservations and check-ins/outs in a professional manner.♦ Assisted with administrative tasks to support reception duties.♦ Showcased teamwork, communication and training skills.♦ Applied customer service expertise to elevate the guest experience. -
Front Office Manager/Front Office SupervisorApex Hotels 2006 - 2008Tower Hill, England, United Kingdom -
Reservations AgentPark Plaza Sherlock Holmes London 2004 - 2006London, England, United Kingdom
Lidia Oratore Education Details
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Istituto Professionale Di Stato V. Telese Ischia, Napoli Italy85/100 -
Tourism And Travel Services Management -
Westminster Kingsway CollegeA -
Westminster Kingsway CollegeTourism And Travel Services Management
Frequently Asked Questions about Lidia Oratore
What company does Lidia Oratore work for?
Lidia Oratore works for Cygnet It Services Cic
What is Lidia Oratore's role at the current company?
Lidia Oratore's current role is Experienced Office Administrator & Receptionist | Award-Winning Professional in Customer Service and Front Desk Management | Expert in Hospitality & Education Administration | Multilingual Professional.
What schools did Lidia Oratore attend?
Lidia Oratore attended Istituto Professionale Di Stato V. Telese Ischia, Napoli Italy, West London College, Westminster Kingsway College, Westminster Kingsway College.
Who are Lidia Oratore's colleagues?
Lidia Oratore's colleagues are Ahshan Haque, Alison Sleight, Maria Lewington, Matthew Bingham, Kyla Flemming, Mark Fitzgerald, Nick Mitchell.
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