Lidia Oratore

Lidia Oratore Email and Phone Number

Experienced Office Administrator & Receptionist | Award-Winning Professional in Customer Service and Front Desk Management | Expert in Hospitality & Education Administration | Multilingual Professional @ Cygnet IT Services CIC
wallington, hampshire, united kingdom
Lidia Oratore's Location
United Kingdom, United Kingdom
About Lidia Oratore

Hi there! I'm Lidia Oratore, your dedicated Office Administrator and Corporate Receptionist serving with relentless energy and unparalleled efficiency. Currently, I’m seamlessly blending my extensive experience at The Vale Primary School in Epsom, Surrey, where each day unfolds with unique, rewarding challenges.📚 My Professional Story: With a career deeply rooted in the hospitality industry, I've evolved into a resourceful and optimistic professional, adept at creating an inviting atmosphere for all. I specialize in processing and allocating room bookings, overseeing financial transactions, and delivering top-tier customer services designed to delight and retain. My journey has seen me not just meeting but anticipating the needs of clients, all while fostering an environment of maximum customer satisfaction.💡 Key Strengths Include:• Analytical approach to addressing client needs and requirements.• Front Desk Management, Administrative Assistance, and Event Planning.• Fluent communication skills, allowing me to build bridges and forge connections effortlessly.In a fast-paced world, my commitment to excellence remains steadfast, always ready to offer support with a smile. Whether it’s administrative assistance or front desk management, my skills are at your service, designed to facilitate smooth operations and foster positive relationships.If you’re looking for an experienced, optimistic professional who brings a wealth of knowledge and a sprinkle of joy to the workplace, let's connect! I’m excited to explore how my skills align with your needs. Feel free to reach out for any collaborative opportunities or just a friendly chat about the industry!Looking forward to your connection and collaboration!Best, Lidia Oratore 🌟

Lidia Oratore's Current Company Details
Cygnet IT Services CIC

Cygnet It Services Cic

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Experienced Office Administrator & Receptionist | Award-Winning Professional in Customer Service and Front Desk Management | Expert in Hospitality & Education Administration | Multilingual Professional
wallington, hampshire, united kingdom
Website:
cygnet.it
Employees:
15
Lidia Oratore Work Experience Details
  • Cygnet It Services Cic
    Mis Support Consultant
    Cygnet It Services Cic Dec 2023 - Present
    Wallington, England, United Kingdom
  • The Vale Primary School
    Office Administrator
    The Vale Primary School Jul 2022 - Nov 2023
    Epsom, England, United Kingdom
    ♦ Warmly welcoming parents, students and visitors to facilitate a positive school environment.♦ Monitoring attendance and liaising with the EWO to boost participation for students with low attendance.♦ Organizing school meals by managing dinner numbers and reconciling with the Council.♦ Utilizing finance and admissions software for tasks like budgeting, reporting and enrollment.♦ Recording staff training and identifying development needs to promote continuous learning.♦ Managing the school website, updating content to engage parents and the community.♦ Working closely with the SENCO and SLT to support students' special needs.♦ Leveraging systems like SIMS, Bromcom, ParentMail and DOJO to streamline school administration.♦ Overseeing first aid, accidents and injuries to ensure student welfare and proper documentation.♦ Performing inventory and placing supply orders to maintain efficient school operations.♦ Arranging school trips and clubs to enrich the educational experience.♦ Preparing reports and submitting census information to comply with regulations.♦ Collaborating with teachers and leadership to enable a rewarding learning environment.
  • The Lodge Hotel
    Front Office Receptionist
    The Lodge Hotel 2019 - 2022
    London, England, United Kingdom
    ♦ Warmly welcomed guests and handled front desk duties including reservations via phone, email and walk-ins.♦ Managed check-ins and check-outs efficiently, assigning rooms and arranging VIP amenities.♦ Focused on providing exceptional customer service, addressing guest concerns and fulfilling requests.♦ Handled all billing and invoicing accurately, identifying and resolving any issues.♦ Communicated policies clearly and maintained proper paperwork for security protocols.♦ Processed financial transactions like payments, adjustments and credit card charges.♦ Tracked sales ledgers, following up on invoices to facilitate collections.♦ Demonstrated strong communication abilities and interpersonal skills.♦ Showcased professionalism in ensuring smooth front office operations.♦ Collaborated with other departments to enable seamless guest experiences.♦ Developed expertise in hotel property management system and procedures.♦ Applied customer service experience to elevate guest satisfaction.♦ Exhibited attention to detail and organizational skills.
  • The Lodge Hotel, Putney London
    Front Office Receptionist/Supervisor
    The Lodge Hotel, Putney London 2011 - 2014
    London, England, United Kingdom
    ♦ Organized private events in meeting rooms and promoted hotel restaurant/bar services to drive revenue.♦ Ensured excellent customer service, communicating effectively and resolving complaints.♦ Managed front desk operations smoothly, responding to high call and guest volumes.♦ Trained new staff on company policies and systems to uphold service standards.♦ Reviewed and processed city ledger payments accurately for financial accountability.♦ Provided clerical assistance for routine front desk responsibilities.♦ Demonstrated ability to perform senior management duties, overseeing operations.♦ Exhibited extensive knowledge of day-to-day functions across all departments.♦ Built rapport with guests and solved issues to maximize satisfaction.♦ Handled reservations and check-ins/outs in a professional manner.♦ Assisted with administrative tasks to support reception duties.♦ Showcased teamwork, communication and training skills.♦ Applied customer service expertise to elevate the guest experience.
  • Apex Hotels
    Front Office Manager/Front Office Supervisor
    Apex Hotels 2006 - 2008
    Tower Hill, England, United Kingdom
  • Park Plaza Sherlock Holmes London
    Reservations Agent
    Park Plaza Sherlock Holmes London 2004 - 2006
    London, England, United Kingdom

Lidia Oratore Education Details

  • Istituto Professionale Di Stato V. Telese Ischia, Napoli Italy
    Istituto Professionale Di Stato V. Telese Ischia, Napoli Italy
    85/100
  • West London College
    Tourism And Travel Services Management
  • Westminster Kingsway College
    Westminster Kingsway College
    A
  • Westminster Kingsway College
    Westminster Kingsway College
    Tourism And Travel Services Management

Frequently Asked Questions about Lidia Oratore

What company does Lidia Oratore work for?

Lidia Oratore works for Cygnet It Services Cic

What is Lidia Oratore's role at the current company?

Lidia Oratore's current role is Experienced Office Administrator & Receptionist | Award-Winning Professional in Customer Service and Front Desk Management | Expert in Hospitality & Education Administration | Multilingual Professional.

What schools did Lidia Oratore attend?

Lidia Oratore attended Istituto Professionale Di Stato V. Telese Ischia, Napoli Italy, West London College, Westminster Kingsway College, Westminster Kingsway College.

Who are Lidia Oratore's colleagues?

Lidia Oratore's colleagues are Ahshan Haque, Alison Sleight, Maria Lewington, Matthew Bingham, Kyla Flemming, Mark Fitzgerald, Nick Mitchell.

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