Lien Do Email & Phone Number

Dallas/Fort Worth Area

Collaborated with appropriate Business Partners to ensure timely completion of Central Region’s initiatives to drive operational results. Managed projects to ensure targets and deadlines are achieved. Developed reporting model and region presentations. Conducted quantitative and qualitative trend analyses. Gathered information from subject matter experts and Unit Leaders as needed to assist region management in meeting goals and objectives. Consolidated information and conducted analysis.… Show more Collaborated with appropriate Business Partners to ensure timely completion of Central Region’s initiatives to drive operational results. Managed projects to ensure targets and deadlines are achieved. Developed reporting model and region presentations. Conducted quantitative and qualitative trend analyses. Gathered information from subject matter experts and Unit Leaders as needed to assist region management in meeting goals and objectives. Consolidated information and conducted analysis. Supported field management for process improvement. Ensured compliance with training, safety and procedures for field staff. Show less

Dallas/Fort Worth Area

Executed technical selling skills and product knowledge in all business segments including corporate, insurance replacement, small business, leisure/discretionary and government travel. Implemented annual business sales plan to meet and exceed growth objectives. Successfully managed 50 accounts with revenues exceeding $23.3 million. Maximized opportunities to convert new business from other industry competitors.

Bonita Springs, Fl

Executed multi-channel communication strategy to support loyalty program and overall corporate strategies. Delivered against program revenue, engagement, retention and acquisition goals. Evaluated and optimized programs based on ROI & performance analytics. Implemented member and non-member strategies supporting all defined CRM marketing metrics including acquisition, retention, lapsed, engagement and activation.

Bonita Springs

Managed and executed events to provide exhilarating customer entertainment & experience for elite clientele. Worked with multiple teams to evaluate, budget, negotiate, plan and execute sponsorship opportunities through corporate initiatives. Developed strategic sales & marketing plans to elevate branding element and drive incremental revenue growth. Analyzed post event reporting and business trends to ensure incremental financial performance were achieved.

Park Ridge, Nj

Implemented projects with great attention to detail, strategic planning, on time execution and excellent revenue/cost savings. Executed initiatives assigned by members of the Senior Management Team. Managed projects to ensure milestones are met, KPI’s are developed and provide accurate reporting of financial milestones. Document project work to follow Project Management Office (PMO) guidelines with FMEAs, business cases and financial/cost tracking.Maintained supplier relationships for… Show more Implemented projects with great attention to detail, strategic planning, on time execution and excellent revenue/cost savings. Executed initiatives assigned by members of the Senior Management Team. Managed projects to ensure milestones are met, KPI’s are developed and provide accurate reporting of financial milestones. Document project work to follow Project Management Office (PMO) guidelines with FMEAs, business cases and financial/cost tracking.Maintained supplier relationships for products & services utilized by field locations. Promoted brand awareness with the Sales Department at events. Coordinated sponsorship & trade show logistics at Marriott events. Show less

Greater Los Angeles Area

Effectively lead project teams, business sponsors and stakeholders through the project life cycle with successful results. Managed long-term relationships with clients to capitalize on equity & partnership opportunities. Identified & implemented cost savings initiatives, continuous process improvement opportunities and sustain best practices. Worked with insurance accounts (AAA, Farmers, CSAA) to integrate claims and payment process with Hertz systems. Completed Lean Six Sigma Green Belt… Show more Effectively lead project teams, business sponsors and stakeholders through the project life cycle with successful results. Managed long-term relationships with clients to capitalize on equity & partnership opportunities. Identified & implemented cost savings initiatives, continuous process improvement opportunities and sustain best practices. Worked with insurance accounts (AAA, Farmers, CSAA) to integrate claims and payment process with Hertz systems. Completed Lean Six Sigma Green Belt Certification. Ensured customer satisfaction with FBO relationships. Show less

Greater Los Angeles Area

Responsible for coordinating target market campaigns & event logistics based on demographics. Planned and executed mobile advertisement campaigns for Bud Light Lime, Jack in the Box, Mcdonald's, Jose Cuervo, Dermalogica, Miller, Pala Casino & Knotts Scary Farm.

Oklahoma City, Oklahoma Area

Managed & executed marketing campaigns. Provided brand awareness and promotions for the following clients: GMC, Pace Picante, Charmin, Toonami, Better Homes & Garden, Axe Effect, Soymilk & Smirnoff.

Oklahoma City, Oklahoma Area

Analyzed business operations for efficiency to implement improvements through automation with document imaging solutions. Worked closely with clients to capture business requirements and see them through implementation. Utilized analytical skills, techniques and statistical methods to provide cost savings initiatives. Developed tutorials and trained clients on application.