Lien Do Email and Phone Number
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Experienced Region Performance Director with a demonstrated history of working in the leisure, travel & tourism industry. Skilled in Business Performance, Six Sigma, Driving Results, Operations Management, Data Analysis, Microsoft Office, Sales, Management, Event Planning and Marketing Strategy.
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Region Director Of Business PerformanceHertz 2016 - PresentDallas/Fort Worth AreaCollaborated with appropriate Business Partners to ensure timely completion of Central Region’s initiatives to drive operational results. Managed projects to ensure targets and deadlines are achieved. Developed reporting model and region presentations. Conducted quantitative and qualitative trend analyses. Gathered information from subject matter experts and Unit Leaders as needed to assist region management in meeting goals and objectives. Consolidated information and conducted analysis.… Show more Collaborated with appropriate Business Partners to ensure timely completion of Central Region’s initiatives to drive operational results. Managed projects to ensure targets and deadlines are achieved. Developed reporting model and region presentations. Conducted quantitative and qualitative trend analyses. Gathered information from subject matter experts and Unit Leaders as needed to assist region management in meeting goals and objectives. Consolidated information and conducted analysis. Supported field management for process improvement. Ensured compliance with training, safety and procedures for field staff. Show less -
Account ManagerThe Hertz Corporation 2015 - 2016Dallas/Fort Worth AreaExecuted technical selling skills and product knowledge in all business segments including corporate, insurance replacement, small business, leisure/discretionary and government travel. Implemented annual business sales plan to meet and exceed growth objectives. Successfully managed 50 accounts with revenues exceeding $23.3 million. Maximized opportunities to convert new business from other industry competitors. -
Manager, Customer Relationship ManagementThe Hertz Corporation 2014 - 2015Bonita Springs, FlExecuted multi-channel communication strategy to support loyalty program and overall corporate strategies. Delivered against program revenue, engagement, retention and acquisition goals. Evaluated and optimized programs based on ROI & performance analytics. Implemented member and non-member strategies supporting all defined CRM marketing metrics including acquisition, retention, lapsed, engagement and activation. -
Event Management & Sponsorships ManagerHertz 2014 - 2015Bonita SpringsManaged and executed events to provide exhilarating customer entertainment & experience for elite clientele. Worked with multiple teams to evaluate, budget, negotiate, plan and execute sponsorship opportunities through corporate initiatives. Developed strategic sales & marketing plans to elevate branding element and drive incremental revenue growth. Analyzed post event reporting and business trends to ensure incremental financial performance were achieved. -
Operations Project Manager, North AmericaHertz 2011 - 2014Park Ridge, NjImplemented projects with great attention to detail, strategic planning, on time execution and excellent revenue/cost savings. Executed initiatives assigned by members of the Senior Management Team. Managed projects to ensure milestones are met, KPI’s are developed and provide accurate reporting of financial milestones. Document project work to follow Project Management Office (PMO) guidelines with FMEAs, business cases and financial/cost tracking.Maintained supplier relationships for… Show more Implemented projects with great attention to detail, strategic planning, on time execution and excellent revenue/cost savings. Executed initiatives assigned by members of the Senior Management Team. Managed projects to ensure milestones are met, KPI’s are developed and provide accurate reporting of financial milestones. Document project work to follow Project Management Office (PMO) guidelines with FMEAs, business cases and financial/cost tracking.Maintained supplier relationships for products & services utilized by field locations. Promoted brand awareness with the Sales Department at events. Coordinated sponsorship & trade show logistics at Marriott events. Show less -
Western Region Project ManagerHertz 2004 - 2011Greater Los Angeles AreaEffectively lead project teams, business sponsors and stakeholders through the project life cycle with successful results. Managed long-term relationships with clients to capitalize on equity & partnership opportunities. Identified & implemented cost savings initiatives, continuous process improvement opportunities and sustain best practices. Worked with insurance accounts (AAA, Farmers, CSAA) to integrate claims and payment process with Hertz systems. Completed Lean Six Sigma Green Belt… Show more Effectively lead project teams, business sponsors and stakeholders through the project life cycle with successful results. Managed long-term relationships with clients to capitalize on equity & partnership opportunities. Identified & implemented cost savings initiatives, continuous process improvement opportunities and sustain best practices. Worked with insurance accounts (AAA, Farmers, CSAA) to integrate claims and payment process with Hertz systems. Completed Lean Six Sigma Green Belt Certification. Ensured customer satisfaction with FBO relationships. Show less -
Event & Marketing ManagerScooter Media 2008 - 2010Greater Los Angeles AreaResponsible for coordinating target market campaigns & event logistics based on demographics. Planned and executed mobile advertisement campaigns for Bud Light Lime, Jack in the Box, Mcdonald's, Jose Cuervo, Dermalogica, Miller, Pala Casino & Knotts Scary Farm. -
Event & Marketing ManagerEventpro Strategies 2002 - 2004Oklahoma City, Oklahoma AreaManaged & executed marketing campaigns. Provided brand awareness and promotions for the following clients: GMC, Pace Picante, Charmin, Toonami, Better Homes & Garden, Axe Effect, Soymilk & Smirnoff.
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Automation Project LeaderCushman & Wakefield 2000 - 2003Oklahoma City, Oklahoma AreaAnalyzed business operations for efficiency to implement improvements through automation with document imaging solutions. Worked closely with clients to capture business requirements and see them through implementation. Utilized analytical skills, techniques and statistical methods to provide cost savings initiatives. Developed tutorials and trained clients on application.
Lien Do Skills
Lien Do Education Details
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Bachelor Of Business Administration (B.B.A.)
Frequently Asked Questions about Lien Do
What company does Lien Do work for?
Lien Do works for Hertz
What is Lien Do's role at the current company?
Lien Do's current role is Region Director of Business Performance at Hertz Corporation.
What is Lien Do's email address?
Lien Do's email address is li****@****rtz.com
What is Lien Do's direct phone number?
Lien Do's direct phone number is +131021*****
What schools did Lien Do attend?
Lien Do attended University Of Central Oklahoma.
What are some of Lien Do's interests?
Lien Do has interest in Children, Environment, Education, Disaster And Humanitarian Relief, Human Rights, Health.
What skills is Lien Do known for?
Lien Do has skills like Team Building, Management, Budgets, Operations Management, Strategic Planning, Process Improvement, Marketing, Sales, Project Management, Customer Retention, Crm, Marketing Strategy.
Who are Lien Do's colleagues?
Lien Do's colleagues are Eric Wood, Michael Mozolo, Arti Lal, Tyanna Dodson, José A. Fraustro, Lisa Sandoval, Bridget Cox.
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