Li Fang Chan Email & Phone Number

Singapore

Singapore

Singapore

• Collaborated closely with senior stakeholders and senior team members across the organization to deliver projects that satisfied the needs of project stakeholders• Developed professional knowledge in a specific domain, and implemented software tests and code changes to ensure the delivery of high-quality software• Worked in an agile environment, and utilized IBM ODM, Json Objects, and Restful API for projects • Awarded Spot Award

Salzburg, Austria

• Collaborated with researchers from the COMET Digital Motion Project funded by the Austrian government to support research goals • Introduced new features for an existing android app using Java, RESTful API, and JSON objects • Implemented the communication with external embedded systems on the app• Redesigned and restructured the user interface of the app• Utilised Git for version control• Performed requirements elicitation and analysis to understand the stakeholders’… Show more • Collaborated with researchers from the COMET Digital Motion Project funded by the Austrian government to support research goals • Introduced new features for an existing android app using Java, RESTful API, and JSON objects • Implemented the communication with external embedded systems on the app• Redesigned and restructured the user interface of the app• Utilised Git for version control• Performed requirements elicitation and analysis to understand the stakeholders’ needs• Developed appropriate solutions that improved the researchers’ workflow Show less

RootsGoods is a start up that enhances the reach of farmers’ products and commodities in the market with higher efficiency and lesser costs. Rootsgoods introduces biodegradable products sourced from Arecanut tree. Dinnerware like plates, cups and lunch boxes are produced from the waste by-products obtained after the harvesting of Arecanut from Arecanut tree.• Increased organic likes on Instagram posts by up to 614% through generation of organic content• Increased organic content on… Show more RootsGoods is a start up that enhances the reach of farmers’ products and commodities in the market with higher efficiency and lesser costs. Rootsgoods introduces biodegradable products sourced from Arecanut tree. Dinnerware like plates, cups and lunch boxes are produced from the waste by-products obtained after the harvesting of Arecanut from Arecanut tree.• Increased organic likes on Instagram posts by up to 614% through generation of organic content• Increased organic content on Instagram by 560%• Increased organic Instagram followers by 520%• Designed the sales pitch deck• Designed marketing material• Increased organic Facebook followers by 1950%• Increased organic reach on Facebook posts by 46700% Show less

quikkGerman is an online education channel which bridges the knowledge gap between German natives and German learners by dissecting sentences in a way non-German speakers would understand• Created learning materials on the quikkGerman blog and Instagram account• Developed marketing campaigns and organically grew the following on Instagram to 27k+ followers• Published and sold E-books

Ourterns is an NGO for the current mass migration crisis. It allows those who want to help to be directly connected to people in need. Ourterns empowers action through direct access to users and data.• Spread awareness of the company by liking, commenting and sharing other pages and groups content, leading to collaborations with different companies

Germany

An Au Pair is a participant of a cultural exchange with a host family in a host country. The Au Pair works for the family by taking care of their children in exchange for a cultural experience and board.

Singapore

Wall of Sport is a start-up that provides social sport insight for global fans. Using intricate algorithms developed by the founders of Wall of Sport, Wall of Sport provides value predictions and the odds of sporting events, which have reached greater than 40% ROI.• Increased organic likes on Instagram posts by 7800% through generation of organic content• Increased organic content by 18000%• Increased organic Instagram followers by 540%• Used IFTTT as a social media… Show more Wall of Sport is a start-up that provides social sport insight for global fans. Using intricate algorithms developed by the founders of Wall of Sport, Wall of Sport provides value predictions and the odds of sporting events, which have reached greater than 40% ROI.• Increased organic likes on Instagram posts by 7800% through generation of organic content• Increased organic content by 18000%• Increased organic Instagram followers by 540%• Used IFTTT as a social media management tool• Co-developed the Super Fan program through graphic design and developed the Super Fan criteria• Generated user discussions through organic posts• Researched for international online gift rewards and detailed the relevant findings• Managed Instagram and Facebook accountsCommendation• Appraisal from Instagram followers on content Show less

Singapore

Helpguru.sg is a start-up that serves as an online marketplace for people to post job requests whenever they need a contractor or service specialist. Helpguru.sg connects specialists to customers so that customers can get up to 3 free quotations from reliable specialists quickly and efficiently to get the job done.• Increased organic engagement on Facebook by more than 1300% through marketing campaigns• Increased organic followers on Instagram by over 530% through marketing… Show more Helpguru.sg is a start-up that serves as an online marketplace for people to post job requests whenever they need a contractor or service specialist. Helpguru.sg connects specialists to customers so that customers can get up to 3 free quotations from reliable specialists quickly and efficiently to get the job done.• Increased organic engagement on Facebook by more than 1300% through marketing campaigns• Increased organic followers on Instagram by over 530% through marketing campaigns• Created and executed marketing campaigns• Developed Helpguru.sg profile picture for all social media channels using Pixlr (free Photoshop alternative)• Managed all of Helpguru.sg’s social media• Created content based on the social media calendar• Created newsletters for customers via MailChimp• Created Google Adwords campaigns and performed Keyword optimisation• Single-handedly managed Operations according to the SOP• Delivered a high standard of customer service to our specialists and customers• Created communication materials and infographics for specialists in both English and Chinese• Acquired and re-engaged suppliers• Was actively involved in running the businessCommendation• High praise from specialists for customer service Show less

Singapore

Arise Services is a accredited group mainly in charge of the training for WSH certification. Arise Services seeks to maximise client’s productivity through the use of technology.• Made 500 calls in less than a week to inform and explain the new web system to previous clients• Acted as a point of contact between customers and sales manager• Assisted management with administrative duties

Singapore

The Shilla is the hospitality group under Samsung that currently operates in Changi Airport. The Shilla aims to provide world class service to customers by ensuring that their needs are met.• Single-handedly managed the queries and demands of up to 25 customers in the store at the same time• Worked with a team of up to 8 people of different nationalities and backgrounds• Increased sales for commissioned colleaguesCommendation• “Vitamin” Card from team leader for… Show more The Shilla is the hospitality group under Samsung that currently operates in Changi Airport. The Shilla aims to provide world class service to customers by ensuring that their needs are met.• Single-handedly managed the queries and demands of up to 25 customers in the store at the same time• Worked with a team of up to 8 people of different nationalities and backgrounds• Increased sales for commissioned colleaguesCommendation• “Vitamin” Card from team leader for exceptional customer service• Praised by customers and was advised to be on commission for quality service• Was often requested by Sisley to join them as a brand ambassador Show less

Bachelor Of Science - Bs, Computer Science

Mitbelegung - Concurrent Enrollment

Courses: Systems Engineering Introduction to Operating Systems

Language Program

3 Week Korean Language Program Level 1

International Baccalaureate

Activities and Societies: Drama, Kayaking, Soccer, Photography Club, SJI Junior Mentoring Initiator and organiser of NEDAwareness Week.

O Levels

Activities and Societies: Choir Chairman and Soprano Section Leader (June 2010 - June 2012) • Part of committee that attained the choir’s.