Liju George Email & Phone Number

Alberta, Canada

• Managing daily account reconciliations by ensuring all company accounts pertaining to collections are up to date and balanced through reports generated from Power BI, Springboard and Insolvency Link• Developing and updating all payment channels like credit and debit cards, cheques, cash and making sure all payments are posted within specified timelines• Supervising all protocols for receivables management by updating recovery accounts to 3rd party collection agencies and charging off all accounts that fall within the delinquency period• Monitoring month end related activities which revolve around performance benchmarking, verifying invoices for approval, updating master recovery file and settlement tracker• Providing administrative support by encrypting all financial data and making sure that all credit accounts stay within the credit limit by applying internal controls• Reviewing, updating, and filing consumer proposal and bankruptcy claims through Insolvency Link and ensuring that all remittance file is reconciled and accounted for in the system• Maintaining the fraud charge off process activity by ensuring all fraud accounts are captured and accounted for• Implemented process improvements by automating the Fraud charge off process, weekly collections payment reports etc.

Canada

• Primary point of contact between client and customers, resolving disputes and addressing concerns by applying company policies and procedures• Collaborating between internal and external stakeholders with in-depth knowledge of cross-functional units and processes• Handling customer debt issues and channeling them into financial solutions by providing a win-win situation for both client and company• Negotiating for outstanding payments by applying best collection practices through phone, email, text messages• Closing delinquent accounts with appropriate follow-ups and within specified timelines• Supervising, training, and mentoring junior employees• Securing payments through the right channels• Analyzing system processes with proper documentation

Kuwait

• Oversaw a team of 5 persons comprising of Operations & Finance• Implemented business process mapping tools and protocols within the company• Closed books of accounts with 100% accuracy• Executed Journal postings, billings and data entries with accuracy• Oversaw Receivables Management effectively• Successfully reconciled bank and inter-company reconciliation as per company protocols• Allocating and clearing open items from statements• Checked and verified vendor contracts and invoices to ensure there were no errors• Verified payment deposits, cheques, withdrawals etc• Facilitated brainstorming sessions for process improvement identification• Explored cost reduction opportunities in workflow processes• Provided documentation support for clients with 100% satisfaction • Verified and monitored fixed assets periodically• Furnished and met all internal and external Audit requirements• Periodically check that all internal controls are adhered to

Bangalore Urban, Karnataka, India

• Handled a team of 5 financial research analysts• Researched companies based on Intellectual Property / Financials• Systematic use of Capital IQ, Thomson IQ, Salesforce, Jigsaw, NetProspex & Delphion websites• Generated reports on Microsoft Excel & PowerPoint• Advised the top management on priority actions to be taken• Verified Internal audit reports of the company through Trademarkia• Performed due diligence

Kuwait

• Primarily responsible for supporting various inventory and auditing procedures that helped ensure accurate reporting and control of store asset balances. • Frequent travel to stores within and outside the region to conduct physical inventories of the stores merchandise.• Upon completion of the audit, I worked with the Store Manager to review the audit results and communicated the results and observations back to the finance team. Any discrepancies were highlighted, and corrective measures taken to solve the problem. For example, the store manager was notified of any wrong prices and was advised to pull out of code merchandise.• Ensuring that the staff can work in a safe manner by complying with procedures, rules and regulations.• My role also needed to manage portfolios such as cash reconciliation, bank posting entries, sales posting entries, ledger entries and to verify daily deposits. • Systematic use of Microsoft Dynamics software• Proficient use of Microsoft Excel • High level of organizational and communication and team work skills were essential for this role.

Kuwait

Higher National Diploma, Management

Bachelor'S Degree, Business/Corporate Communications

Activities and Societies: Worked for charity fundraiser. Active member of the Alumini Association.