Likhith Kalmady Email & Phone Number

Mangaluru, Ka, In

Mangaluru, Karnataka, India

• Maintaining and monitoring project plans, project schedules, work hours, budgets, and expenditures.• Organizing, attending, and participating in stakeholder meetings.• Documenting and following up on important actions and decisions from meetings.• Preparing necessary presentation materials for meetings.• Ensuring project deadlines are met.• Determining project changes.• Providing administrative support as needed.• Undertaking project tasks as required.• Developing project strategies.• Ensuring projects adhere to frameworks and all documentation is maintained appropriately for eachproject.• Assess project risks and issues and provide solutions where applicable.• Ensure stakeholder views are managed towards the best solution.• Chair and facilitate meetings where appropriate and distribute minutes to all project team members.• Create a project management calendar for fulfilling each goal and objective.

Mangaluru, Karnataka, India

• Assisting Project Managers and Senior Delivery Managers in Delegating Client application access.• Assisting PM’s in billing resource within the Project after carefully monitoring individual Timesheettracker.• Assisting PM and DM’s in understanding associates average time on system by pulling various reportsand sharing final dump.• Preparing SOP for our internal department on delegating access to application.• Assisting PM’s and SDM’s to coordinate with clients to resolve any application access issue for theirteam and associates.• Attending client calls to discuss on new procedure and test the same to check if it’s feasible to implement.

Mangaluru, Karnataka, India

Handling PM (Project Manager) or DM (Delivery Manager) on OTR (Order to Remittance), PMO (Project Management Office) activities for their projects.• Creation of LOEs (Letter of Engagement), Project codes in Order Management System (OMS).• Allocating resources to the respective Project codes.• Generation of Invoices on a monthly and weekly basis.• To support the Project manager in preparing reports such as billing tracker, leave tracker, Timesheet tracker etc.• Verification, Consolidation and Dispatching of Invoices to clients in Invoice Dispatch system (IDS).• Preparing effort reconciliation reports.• Identifying and resolve issues related to mismatch of Total cost of the project with the Budgeted cost.• Conducting financial investigations in case if there is any under billing or overbilling.• To reconcile Client Invoice and Infosys Invoice on a monthly basis. .• Handling calls with clients in day to day basis for Operational issues.• Contributing in preparing Internal Reports i.e. Productivity Report, Transition Report of the process.• Handling onboarding/off boarding and also assist associates with any issue.• Worked as a trainer for new joiners and supported them in understanding the process.

Mangaluru, Karnataka, India

Supporting Onshore Business partners (APAC, EMEA, US) by providing first level support through calls • Support all kinds of technical issues related to system and essential applications such as IE, MS outlook, communicator, Lotus Notes, AS400 and many more.• Responsible for installation of Software and printer configuration in the systems.• Handling Domain queries and issues, familiarity in Operating systems of Windows XP, Windows 7 and Windows 8.• Solving Remote connectivity issues involving Virtual private network, Remote PC, Hosted Virtual desktop, Published desktop and citrix environment.• Continuous follow up and closure of pending hardware issue.• Documentation of each call, issue type, resolution.• Work with reporting manager and the business units to correct any issues.• Achieving targeted hours and meeting client’s requirements.• Other responsibilities and job content as later identified by reporting manager.

Master Of Business Administration - Mba, Human Resources Management/Personnel Administration, General

Bachelor Of Business Management - Bbm, Business Administration And Management, General

Puc, Business/Commerce, General