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Lilian Castera, Mba Email & Phone Number
Vice President Business Operations
at
BrainFinance
1 work email found
@desjardins.com
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 100%
Current company
Role
Vice President Business Operations
Location
Canada
Company size
Who is Lilian Castera, Mba? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Lilian Castera, Mba is listed as Vice President Business Operations at BrainFinance, a with 75 employees, based in Canada. AeroLeads shows a work email signal at desjardins.com and a matched LinkedIn profile for Lilian Castera, Mba.
Lilian Castera, Mba previously worked as Directeur centres relations clients du recouvrement et expertises métier at Desjardins and Directeur Support aux opérations de recouvrement at Desjardins. Lilian Castera, Mba holds Mba, Business, Gpa: 3.76 from Willamette University Mba.
Company email context
Email format at BrainFinance
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*@desjardins.com
68% confidence
AeroLeads found 1 current-domain work email signal for Lilian Castera, Mba. Compare company email patterns before reaching out.
Profile bio
About Lilian Castera, Mba
Energetic and positive manager with proven analytical and problem solving skills. 15+ years of experienced in 5 countries, in the field of operations management.
Listed skills include Continuous Improvement, Business Process Improvement, Quality Assurance, Quality Management, and 16 others.
Current workplace
Lilian Castera, Mba's current company
Company context helps verify the profile and gives searchers a useful next step.
Brainfinance
11 roles
Lilian Castera, Mba work experience
A career timeline built from the work history available for this profile.
Directeur Centres Relations Clients Du Recouvrement Et Expertises Métier
CurrentResponsable de l’ensemble des activités de perception pour les hypothèques, marges de crédit, cartes de crédit, financement à la consommation et prêts automobiles.
Oct 2023 - Present
Directeur Support Aux Opérations De Recouvrement
Gestionnaire de 2ème niveau, en charge de l'équipe soutenant les activités de recouvrement des prêts hypothécaires, cartes de crédit, marges de crédit, financements à la consommation et financement automobiles/bateaux/skidoo, réalisées par environ 350 employés
Jul 2023 - Oct 2023
Directeur Recouvrement
Directeur des opérations de recouvrement (130 employés)- cartes de crédit 💳 - financements à la consommation 🖥Gestion du secteur en charge d’accompagner les clients en difficulté financière.
Sep 2019 - Jul 2023
Directeur Soutien Aux Opérations
Directeur de l’équipe supportant les opérations des Services de Soutien en Ligne (environ 200 conseillers soutenant les employés du réseau des Caisses - 1.2 millions d’appels/an et 100K demandes par formulaires).En charge des activités de formation, audit, gestion du risque, assurance qualité, contrôle interne, gestion des bases de connaissance, projets, amélioration continue, information de gestion et soutenant la planification des effectifs.
Dec 2021 - Jul 2022
Chef D’Équipe - Efficacité Opérationnelle
Vice-Présidence Centre de Services PartagésGestion d'une équipe de 12 conseillers en efficacité opérationnelle et de conseillers en risque opérationnel. L’équipe a pour mandat la mise en oeuvre de projets permettant de réaliser des gains d’efficacité de 3M/an, et d’améliorer l’expérience client.
Oct 2017 - Sep 2019
Conseiller Stratégique / Conseiller En Amélioration Des Processus
Vice-Présidence AccèsDVice-Présidence Principale Services de Cartes DesjardinsVice-Présidence Centre de Services PartagésCeinture noire Lean Six-Sigma (Black belt)- Récupération de gains récurrents de plus de $3M sur 4 ans en conduisant des projets d'amélioration continue de grande envergure - Conseil stratégique auprès de gestionnaires (Vice-présidents, Directeurs Principaux et Directeurs)- Documenter, mesurer et analyser les processus d'affaires ou les structures organisationnelles afin d'en dégager des pistes d'amélioration en appui aux plans d'affaires. - Implanter une culture d'amélioration continue dans plusieurs secteurs, basée sur les principes Lean
Mar 2013 - Oct 2017
Consultant En Amélioration Continue
ISO 9001:2008 (Quality)ISO 14001:2004 (Environment)AS 9100:C (Quality - Aeronautics)OHSAS 18001 (Health and Safety)Implemention of these 4 standards at various companies (aeronautics, pharmaceutical, manufacturing, construction, recycling, services, etc..) including internal audits and business process improvement.Companies in which I was involved through different projects, implementation or trainings:Aéroport de QuébecBombardierCMC ElectronicsGouvernement du CanadaHEC MontrealMerck SeronoMeritek ConseilsSynergie Médicaleetc...
Jan 2011 - Mar 2013
Project Manager (Communication-Events)
- Participation in communication-related projects carried out internally and externally
Jul 2010 - Dec 2010
Consultant For The Secretary Of State
- Advisor for Kate Brown, Secretary of State of Oregon for sustainable development policies
Aug 2009 - Dec 2009
Road Cycling Manager
- Organization of the road cycling event (award ceremonies, press conferences and blood testing course of action).- Management of 50+ employees/volunteers
Aug 2007 - Sep 2008
Team & coworkers
Colleagues at BrainFinance
Other employees you can reach at brainfinance.com. View company contacts for 75 employees →
WK
Wissam Kamleh, Msc
Colleague at BrainfinanceCanada
View →
MP
Mary Papadatos
Colleague at BrainfinanceGreater Montreal Metropolitan Area, Canada
View →
JL
Julien Langlois
Colleague at BrainfinanceMontreal, Quebec, Canada
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JD
Jaclyn Ducharme
Colleague at BrainfinanceKingsville, Ontario, Canada
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SR
Siyavosh R.
Colleague at BrainfinanceMontreal, Quebec, Canada
View →
ÉR
Érico R.
Colleague at BrainfinanceMontreal, Quebec, Canada
View →
AA
Arlene A.
Colleague at BrainfinanceMontreal, Quebec, Canada
View →
CA
Camilo Andrés Ramírez Mock Kow
Colleague at BrainfinanceMontreal, Quebec, Canada
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RB
Rachel Birtwistle
Colleague at BrainfinanceCanada
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EG
Emilia Gagné
Colleague at BrainfinanceMontreal, Quebec, Canada
View →
Wissam Kamleh, Msc
Colleague at BrainfinanceCanada
View →
MP
Mary Papadatos
Colleague at BrainfinanceGreater Montreal Metropolitan Area, Canada
View →
JL
Julien Langlois
Colleague at BrainfinanceMontreal, Quebec, Canada
View →
JD
Jaclyn Ducharme
Colleague at BrainfinanceKingsville, Ontario, Canada
View →
SR
Siyavosh R.
Colleague at BrainfinanceMontreal, Quebec, Canada
View →
ÉR
Érico R.
Colleague at BrainfinanceMontreal, Quebec, Canada
View →
AA
Arlene A.
Colleague at BrainfinanceMontreal, Quebec, Canada
View →
CA
Camilo Andrés Ramírez Mock Kow
Colleague at BrainfinanceMontreal, Quebec, Canada
View →
RB
Rachel Birtwistle
Colleague at BrainfinanceCanada
View →
EG
Emilia Gagné
Colleague at BrainfinanceMontreal, Quebec, Canada
View →
5 education records
Lilian Castera, Mba education
Mba, Business, Gpa: 3.76
Ceinture Noire Lean Six-Sigma
Mouvement Québécois De La Qualité
Master In International Management, Business
Bachelor Of Honors (International Business), Business
Education record
Other
FAQ
Frequently asked questions about Lilian Castera, Mba
Quick answers generated from the profile data available on this page.
What company does Lilian Castera, Mba work for?
Lilian Castera, Mba works for BrainFinance.
What is Lilian Castera, Mba's role at BrainFinance?
Lilian Castera, Mba is listed as Vice President Business Operations at BrainFinance.
What is Lilian Castera, Mba's email address?
AeroLeads has found 1 work email signal at @desjardins.com for Lilian Castera, Mba at BrainFinance.
Where is Lilian Castera, Mba based?
Lilian Castera, Mba is based in Canada while working with BrainFinance.
What companies has Lilian Castera, Mba worked for?
Lilian Castera, Mba has worked for Brainfinance, Desjardins, Groupe Tmq, Club Med, and State Of Oregon.
Who are Lilian Castera, Mba's colleagues at BrainFinance?
Lilian Castera, Mba's colleagues at BrainFinance include Wissam Kamleh, Msc, Mary Papadatos, Julien Langlois, Jaclyn Ducharme, and Siyavosh R..
How can I contact Lilian Castera, Mba?
You can use AeroLeads to view verified contact signals for Lilian Castera, Mba at BrainFinance, including work email, phone, and LinkedIn data when available.
What schools did Lilian Castera, Mba attend?
Lilian Castera, Mba holds Mba, Business, Gpa: 3.76 from Willamette University Mba.
What skills is Lilian Castera, Mba known for?
Lilian Castera, Mba is listed with skills including Continuous Improvement, Business Process Improvement, Quality Assurance, Quality Management, Iso 9000, As9100, Quality Auditing, and Root Cause Analysis.
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