Lillian Pankey,Mba,Cpp,Cmp, Citam, Csam Email & Phone Number

Arlington, Virginia, United States

Mclean, Virginia

• Oversee and actively engage in the procurement system application roll-out for hotel properties in the Americas. • Ensure that project management tasks are performed in an organized manner that enables successful and timely deployment. • Provide expertise to ensure processes are in place to identify requirements and manage content data as related to suppliers, classifications, taxonomy schema, business attributes and setup within BirchStreet, or other procurement… Show more • Oversee and actively engage in the procurement system application roll-out for hotel properties in the Americas. • Ensure that project management tasks are performed in an organized manner that enables successful and timely deployment. • Provide expertise to ensure processes are in place to identify requirements and manage content data as related to suppliers, classifications, taxonomy schema, business attributes and setup within BirchStreet, or other procurement systems. • On-going Support: Ensure all user/ supplier queries relating to procurement applications originating from properties in the Americas are resolved in a timely manner. • Conduct regular meetings with project stakeholders to obtain update on status of submitted user/ supplier queries. • Provide guidance on complex queries and devise a path to resolution with appropriate team members. • Ensure all relevant interfaces with existing systems/ vendors are functional and information is transferred accurately and in a timely manner. • Develop training schedule and material, and train users on existing systems to improve efficiency in day-to-day operations. • Coordinate with Level 1 support to internal customers on Hilton's back-office system inclusive of problem detection, determination, troubleshooting, issue resolution and escalation, as necessary. • Streamline business processes to maximize efficiency and effectiveness within the department • Reporting: Perform analysis of procurement activities to identify trends, document enhancement requirements and provide management with timely reports. • Create, analyze and summarize ad-hoc reports as requested by users/ leadership. • Management: Establish close communication links with the various stakeholders – Procurement, Finance, Accounting, IT, Field Operations, Hotel teams. Show less

Vienna, Virginia

• Procurement of products and services.• Write, edit, and negotiate contracts.• Negotiation of contract terms and pricing of services and products.• Company signing limit of $200,000.• Holder of centrally billed company credit card for procurement.• Holder of company credit card for travel.• Assisted with development, design and transition to SharePoint software.• Write, edit and manage the process for Request for Proposals, Request for Information, and Request for… Show more • Procurement of products and services.• Write, edit, and negotiate contracts.• Negotiation of contract terms and pricing of services and products.• Company signing limit of $200,000.• Holder of centrally billed company credit card for procurement.• Holder of company credit card for travel.• Assisted with development, design and transition to SharePoint software.• Write, edit and manage the process for Request for Proposals, Request for Information, and Request for Quotes.• Excellent stewardship when managing budget dollars.• Administrator for the Procurement webpage on The Source intranet site.• Troubleshooter & moderator for several sessions of the National Conference.• Develop, manage and administer training for SourceAmerica staff on procurement procedures.• Provided training on overall Diversity & Inclusion initiatives relative to SourceAmerica.• Develop diversity plan for attaining diverse vendor goals, obtaining and tracking diversity status on all vendors.• Notary for the State of Virginia; leverage this for special projects relative to the company• Procurement Lead on RFPs and Contracts for services with cost levels over 5 million dollars.• Work successfully with Senior Management, Legal professionals and Vendors upper management and sales teams.• Created marketing collateral for Diversity & Inclusion team on behalf of SourceAmerica• Plan and administer events in conjunction with HR team for company’s picnic; departmental functions to include: holiday events, and other special events.• Developed and facilitator for staff Voice Of the Employee Survey (VOE) meetings. Show less

Vienna, Va

• Assist both, the Vice President of Regional Operations and Director of National Business Development, managing calendars, travel, daily meetings and tasks, expense reconciliations and various projects.• Administrative support for the business development team consisting of nearly 30 team members.• Coordinate logistics for offsite meetings and department luncheons.• Participated with the SBD team and SBD Senior Management team for quarterly face to face meetings. Handled all… Show more • Assist both, the Vice President of Regional Operations and Director of National Business Development, managing calendars, travel, daily meetings and tasks, expense reconciliations and various projects.• Administrative support for the business development team consisting of nearly 30 team members.• Coordinate logistics for offsite meetings and department luncheons.• Participated with the SBD team and SBD Senior Management team for quarterly face to face meetings. Handled all logistics and organization for these events. • Work with the Director of Procurement to ensure compliance with NISH policy on contracts.• Developed the Processed Based Leadership handbook for the National Business Development Team.• Successful with working for two supervisors with different managing styles and needs, as well as office administration support for the entire business development team.• Good stewardship when spending budget dollars on travel, meetings and merchandise.• Working directly with the SharePoint consultant in developing the DMACS library structure for the SBD team.• Administrator for the SBD webpage on @NISH.• Troubleshooter & moderator for several sessions of the NISH National Conference.• Managed budget responsibilities with good stewardship. Saved money by negotiating best value prices for airline tickets, hotels, meeting rooms and supplies. Show less

Crystal City, Va

• Assist the President/Owner with meeting planning, expense reconciliation and other tasks. • Managed and oversee travel and special events.• Administrative Management - Managed receptionist position, all daily operating responsibilities.• Created and wrote the company Administrative Manual.• Researched, wrote, organized and prepared answer and supporting documentation in defense of a dispute with a contractor handled by the American Arbitration Association of which we… Show more • Assist the President/Owner with meeting planning, expense reconciliation and other tasks. • Managed and oversee travel and special events.• Administrative Management - Managed receptionist position, all daily operating responsibilities.• Created and wrote the company Administrative Manual.• Researched, wrote, organized and prepared answer and supporting documentation in defense of a dispute with a contractor handled by the American Arbitration Association of which we won.• Facilities Management – redesigned the suites kitchen completing the entire remodeling project from start to finish, coordinating with building management and contractors.• Selected and purchased training tables for training/conference room, worked with vendors, shopped pricing, quality and service.• Coordinated logistics for offsite meetings and department luncheons.• Key contact for Security Monitoring.• Audit contract files checking for accuracy in PO’s, modifications, invoices, labor hours, labor dollars and travel costs. Show less

Washington Dc

• Proficient in Microsoft Advanced Word, Access and Excel; and Power Point, Project, Visio and Outlook.• Direct Assistant to the Sr. VP of the International Development Program.• Manage International travel arrangements to various countries i.e. Pakistan, Egypt, London, Macedonia, Yemen and more.• Maintained Outlook calendar, travel advances, expense reports and special projects for the Sr. VP of International Development Program.• Proven loyalty and trustworthiness with… Show more • Proficient in Microsoft Advanced Word, Access and Excel; and Power Point, Project, Visio and Outlook.• Direct Assistant to the Sr. VP of the International Development Program.• Manage International travel arrangements to various countries i.e. Pakistan, Egypt, London, Macedonia, Yemen and more.• Maintained Outlook calendar, travel advances, expense reports and special projects for the Sr. VP of International Development Program.• Proven loyalty and trustworthiness with highly confidential information i.e. company and employee personal information and full access to Sr. VP’s emails.• Coordinate logistics for offsite meetings and department luncheons.• Coordinate annual Summit meetings (week long series) involving international travel arrangements , accommodations, creating manuals, welcome packets, catering arrangements, Presidents reception, and other social events for that week.• Reconcile international travel expenses converting monies from other countries to US dollars. Show less

Clinton, Md

• Manager of all internet sales and communication with customers.• Responsible of 100% of sales derived from internet customers.• Salesperson, handling walk in customers and appointments from internet customers.• Achieved top salesperson status each month from January 2006 to July 2006 for highest number of units sold.• Achieved top salesperson status each month from January 2006 to July 2006 for highest gross profit.• Established my own customer base resulting in referrals… Show more • Manager of all internet sales and communication with customers.• Responsible of 100% of sales derived from internet customers.• Salesperson, handling walk in customers and appointments from internet customers.• Achieved top salesperson status each month from January 2006 to July 2006 for highest number of units sold.• Achieved top salesperson status each month from January 2006 to July 2006 for highest gross profit.• Established my own customer base resulting in referrals and repeat business. Show less

Bethesda, Md

• Multiple roles to include: supporting the VP of Marketing and Business Development as provided overall marketing support for the department. • Oversee the confidentiality of corporate information related to company stock performance and employee’s data. • Planned and organized logistics for more than 10 national exhibits across the country per year.• Managed the coordination of the company’s Annual National Sales Meetings. Representatives included more than 100 people from all… Show more • Multiple roles to include: supporting the VP of Marketing and Business Development as provided overall marketing support for the department. • Oversee the confidentiality of corporate information related to company stock performance and employee’s data. • Planned and organized logistics for more than 10 national exhibits across the country per year.• Managed the coordination of the company’s Annual National Sales Meetings. Representatives included more than 100 people from all over the country for a one week period.• Managed the travel budget for company. Manage the accounts payable system for the department.• Manage payroll for nearly 100 employees including commission pay-outs for the sales force.• Implemented a system to track costs and logistics of national exhibits.• Manage patient advocate payment request system.• Developed and designed an automated system for the staff in the field to procure marketing collaterals, displays.• Developed in conjunction with the IT department the company’s intranet for staff internal use.• Scheduled and manage distribution of marketing display pieces used in the field by the sales team.• Managed company’s national fundraising effort for the American Diabetes Association. Planned and implemented company sport fundraising events. . Show less

Bethesda, Md

• Maintained Outlook calendar, travel, expense reports and special projects for the Director of Real Estate.• Coordinated issuance of Insurance Certificates for field locations with the company insurance broker.• Verified and processed rents, utilities, real estate taxes, CAM charges, insurance and various charges for all Hanger locations nationwide.• Audit CAM charges and lease agreements to reconcile accounts.• Reviewed lease contracts verifying the company’s obligations and… Show more • Maintained Outlook calendar, travel, expense reports and special projects for the Director of Real Estate.• Coordinated issuance of Insurance Certificates for field locations with the company insurance broker.• Verified and processed rents, utilities, real estate taxes, CAM charges, insurance and various charges for all Hanger locations nationwide.• Audit CAM charges and lease agreements to reconcile accounts.• Reviewed lease contracts verifying the company’s obligations and responsibilities.• Administrator for database used for all lease information.• Handled customer service issues communicating with Landlords and/or their agents, practitioners, lawyers and accounting representatives in order to resolve any discrepancies.• Performed accounting procedures, verifying accuracy of invoices.• Created various reports on Lease Expirations, Lease Status and Rent Adjustment reports.• Proactively adjusted rent increases on time.• Restructured the Lease files in order to achieve a more organized system. • Processed payroll.• Provided technical support to staff on all Microsoft software. • Liaison with vendors and suppliers. Show less

Falls Church, Va

• Managed all functions in providing accounting and customer services to advertising clients consisting of higher education institutions, advertising agencies, private businesses, and subscription customers of a publishing company that produced three magazine publications.• Managed a staff of 6 to include: Circulation Manager, Circulation Assistant, Operations Manager, Operations Assistant, Sales Associate and Administrative Assistant/Receptionist.• Accounting Management – provided… Show more • Managed all functions in providing accounting and customer services to advertising clients consisting of higher education institutions, advertising agencies, private businesses, and subscription customers of a publishing company that produced three magazine publications.• Managed a staff of 6 to include: Circulation Manager, Circulation Assistant, Operations Manager, Operations Assistant, Sales Associate and Administrative Assistant/Receptionist.• Accounting Management – provided top-notch customer support to advertising clients.• Managed accounts receivables, accounts payable; payroll administration, and finance. Additionally, performed daily banking procedures and provided accounting reports to the President and Accounting Firm.• Subscription Management – managed subscribers relationships provided top-notch customer service to subscribers, maintained subscription activity using Quickfill database software, and provided monthly reports to President and Executive Manager.• Managed credit department and successfully reduced delinquent B2B accounts receivables by 90%, recovering several thousand dollars in revenue.• Implemented new payment posting procedures using state of the art technology.• Procured new telephone vendor system that resulted in a 60% cost reduction. • Increase productivity by more than 200% through the procurement of new equipment. • Manage and renovated the new office space. • Managed and planned corporate events to include Holiday Party and Company Picnics, and other team related events.• Revised and edited Employee Handbook in conjunction with upper-level management.• Managed the HR function for the organization. Wrote and administered performance reviews to include salary increases. • Performed all Benefits Administrative functions to include proposal review, comparisons, team review and selection, and implementation.• Managed and conducted orientations for all new employees. Show less

Master Of Business Administration (Mba), Management & Technology

Bachelor Of Business Administration (B.B.A.), Management & Technology

Activities and Societies: Honor Society