Lillian Blouin Email & Phone Number

London Area, United Kingdom

London Area, United Kingdom

London Area, United Kingdom

London, England, United Kingdom

- Act as a primary contact for the counselling service, and handle confidential information and sensitive conversations with clients who have experienced domestic and/or sexual violence, and aid them in accessing our free counselling services- Perform administrative tasks such as managing counsellors’ calendars, handing the duty phone and inbox, contacting clients to schedule counselling sessions, collecting paperwork and feedback

London, England, United Kingdom

- 1st runner up for the 'Newcomer Award'- Transferred the evaluation forms from documents to online forms to streamline the process and increase collection of data for reporting- Managed administrative tasks such as booking clients into assessments and sessions, completing evaluation forms, and managing paperwork

Montreal, Quebec, Canada

- Created and presented reports to clients analyzing relevant metrics with trends, insights, and suggestions to improve performance and marketability- Fostered relationships with communities and managed communications for clients by interacting with users through interactions, comments, and messages - Wrote and created content for clients’ various social media platforms, and created brand books with guidelines on language, growth strategy, and crisis management plans

Montreal, Quebec, Canada

- Created and executed social media campaign strategies for clients, including roll-out planning, key messaging, engagement tactics, and community management best practices- Helped develop and create the content strategy for Protect Our Winters’ Fact Avalanche Campaign to target climate change disinformation on social media • Won an Association of Creative Communication Agencies (A2C) Grand Prize and made Fast Company’s 2020 top 12 list of world changing ideas- Moderated clients’ platforms and responded to interactions in a timely manner

Montreal, Canada Area

- Provided excellent customer service, quickly establishing credibility, and creating a friendly rapport with clients- Processed teller transactions for customers including client banking, cashing checks, suggesting bank products and services, and problem solving to rectify banking issues

Master Of Science - Ms, Gender, Policy And Inequalities, Distinction

Dissertation research on the overturning of the constitutional right to abortion by the Supreme Court of the United States. Analysed.

Bachelor Of Arts - Ba, Development Economics And International Development

Activities and Societies: It's On Us, Kappa Kappa Gamma - Public Relations Chairman 2019 - Junior Panhellenic Council President 2018.

Public Relations/Image Management, 3.8

Activities and Societies: Rowing

Education record

Activities and Societies: - Dormitory Proctor - Varsity Rower - President of the Elizabeth Taber Foundation - Head Tour Guide - Editor.