Lily Bezati Email & Phone Number

Greece

Athens, Greece

Greece

Responsible to coordinate and assure IT Applications Operations high level company's standards • Triage Analysis and prioritization• IT Applications Operations monitoring and acceleration of incidents/ requests resolution • Governance meetings coordination• Communication between business and Vendors accommodation• Resource/ Vendor’s Monitoring and Management• Vendors releases Coordination • IT Applications Operations metrics, Monitoring and Reporting

Responsible to provide the technical governance of software deliveries to ensure they adhere tostandards, are fit for purpose, have been technically tested and follow a consistent release process.▪ Identify,define and deliver business improvement opportunities through analysis and criticalreasoning▪ Build in depth understanding of products, processes, systems, and market practices to supportbusiness plan execution, whether business as usual or transformation related.▪ Build in depth understanding of requirements in Finance, Operations, Systems and ClaimsDepartment within the organization▪ Actively participate in the IT workstreams of business facing project lifecycle phases including ITRequirement Definition and User Solution Reviews▪ Business requirements analysis, System Requirements definitions, Solution Architecture Design▪ Work on projects with a narrow to moderately wide (office, state wide, regional) scope involvingcomplex systems architecture▪ Advise and consult on the implementation of system modifications; use business knowledge todevelop systems documentation and support the system development lifecycle from design toimplementation▪ Provide input as required to base system technology requirements including hardware, software,network bandwidth requirements▪ Ensure compliance to development and security standards▪ Ensure performance and load tests are appropriately executed, interpreted and evidenced▪ Ensure appropriate release control procedures and processes are adhered to.▪ Build and maintain constructive working relationships with technology delivery resources in offshore partner organizations

Presales Team Member responsible for preparing tenders in procurements for large-scale ICT systems (software, hardware, architecture, integration, methodology, training).▪ Analysis of technical and user requirements▪ Market research, negotiations with suppliers▪ System architecture (software, hardware) design, integration, migration, and training methodologies▪ Testing methodologies, testing procedures design, cases, scripts▪ External contractors recruitment and Project Team preparation (positions, responsibilities, management procedures)▪ Quality Assurance

Design and Implementation of Informatics courses (Training material, exercises/tutorials, and examinations)

▪ Administrator for all ICT infrastructures (hardware, applications, database/web servers)▪ Provision of first-level helpdesk support (~30 users) and on-demand training for all ICT infrastructures▪ Preparation and deployment of ICT infrastructures (architecture, hardware, software, networking, testing) to enable the digitization of Land Registry records (~50 users)▪ Participated in the preparation of Tenders for public and private sector procurements in the area of GIS (analysis of user requirements, proposed architecture, preparation of formal tender documents)

Responsible for the Implementation and Project Management of ICT projects in the area of GIS (Geospatial Information Systems). ▪ Analysis of user requirements and establishment of system Architecture (hardware, software, geo/data)▪ Software development and database design▪ Coordination of software development, human resources and change requests.▪ Quality Assurance, Testing procedures design, scenarios ▪ Preparation of technical reports, documentation, and training material for the developed systems.▪ Monitoring of system deployment and data migration

Instructed as assistant professionals (aged 22-38) in Web-based Geospatial Information Systems. Participated in preparation of training material, exercises/tutorials, and examinations.

Certificate Of Pedagogical And Teaching Proficiency, Education

Received courses on pedagogy principles, developmental psychology, history of education, socialization of students, and educational ICT

Master'S Degree, Geoinformatics

Thesis: Spatial Data Infrastructures based on Open Source Software

Engineer'S Degree, Electrical And Computer Engineering

▪ Specialization: Information Systems, Software Engineering, BioInformatics, Business Administration and Management ▪ Thesis: “Geospatial.