Oversee daily office operations; assist with resident events; write up and file service requests from residents. Achieved lead-to-lease closing ratio of 30% (exceeded goal with 70% ratio in Jan / Feb and 57% for March 2024); contribute to optimizing occupancy while maximizing leased rent; and accurately prepare all lease-related paperwork. Maintain thorough product knowledge of the property and competition; perform market surveys; collect deposits and/or fees associated with… Show more Oversee daily office operations; assist with resident events; write up and file service requests from residents. Achieved lead-to-lease closing ratio of 30% (exceeded goal with 70% ratio in Jan / Feb and 57% for March 2024); contribute to optimizing occupancy while maximizing leased rent; and accurately prepare all lease-related paperwork. Maintain thorough product knowledge of the property and competition; perform market surveys; collect deposits and/or fees associated with rent collection and move-in. Greet prospective residents and show model, market-ready units, and common areas; assist prospective residents with the completion of application. Respond to leads, answer prospect calls, and conduct property tours; assist in a 3-week turn process. Utilize established sales and marketing strategies to increase property traffic; maintain closing ratios; and work to achieve and exceed budgeted occupancy percentages. Maintain accurate prospect traffic and leasing data; assist with other computer data entry as necessary Show less

Food preparation and catering; training of new staff.

Assisted the Operating Partner (general manager) with inventory management, food preparation, and staff hiring and training. Managed and executed all aspects of catering operations.