Lily Miu Email & Phone Number

San Jose, Ca, Us

Fremont, California

Provide Inside Sales Support to 6 Regional Sales Managers for US and Asia/Australia Region Prepare quotations, order entry, distribution and customer service as needed. Provide best customer service support to existing and prospect customers. Process, coordinate with production on daily sales orders

Identifies and cultivate new reseller prospects thru Leadmaster CRM system.Nurture and builds loyal customer relationships and consistently moves the customer towards commitment, and closes sales.Track sales execution and ensure the highest levels of customer satisfaction by overseeing implementation and account management.Provide best telephone and customer service skills in a highly transactional sales volume environment.Collaborate across teams to share information and coordinate on new ideas at quarterly sales meetings.Train new employee on company products and department protocols. Develop sales monitoring tools to increase sales efficiently.Assist Sales Management in defining and identifying potential sales targets thru generating SQL report from enterprise resource planning system.

Created and maintained software regression test documentation for interoperability between Network Alarming system and Telecommunication equipment. Assisted engineering with integration testing and performing system regression testing.