Lynette Lim Email & Phone Number

Singapore

Operations and Strategic Planning:- Drive operational efficiency to integrate business strategies with technological solutions, simplifying customer touchpoints- Define the product roadmap and involved in charting market strategies to drive product-market fit and enhance market positioningNew Technology Implementation:- Design and lead the development of an AI-integrated, end-to-end management system for learning and assessment, reducing manual processes- Scope and define technical specifications, operational logic and analysis to align with business and client objectives, ensuring seamless integrationStakeholder Engagement and Change Management:- Engage stakeholders and business partners for project and change management, driving alignmentFinancial Management and Administration:- Manage financial budgets, projections and planning for projects, including grant applications, loans and investor relations.- Author governance and compliance policies

Strategic Vision:- Developed Group IT objectives and strategies to drive the 3-year business plans and digitalization roadmap for multiple business segments of the Group- Created and started implementing a digitalization roadmap that modernized IT infrastructure and processes to enhance productivity and operational efficiency.Technical and Business Acumen:- Provided business and technical consultation for new business ventures, enabling successful market expansion and sustained revenue growthOperational Excellence:- Implemented digital tools and redesigned processes to formalize digital work and project management, improving delivery timelines and resource management- Managed the IT budget and cost allocation for Group IT, identifying areas for cost savings, including the negotiation of contracts to optimize costCollaborative Leader:- Engaged business and technological partners to introduce new technologies, increasing system capabilities and enhancing workforce skillsets- Led cross-functional teams, driving change management and process optimization initiatives

Digital Transformation:- Led IoT Industry 4.0 projects and driving process redesign, leading to enhance operational efficiency and deliver data insights- Initiated and directed efforts in digital transformation through multiple business functions resulting in streamlined operations and scalable growthData Analysis and Technology Adoption:- Directed data analysis efforts, including the creation and use of business intelligence tools, streamlining report requirements and enhancing data-driven decision-making- Initiated projects and adopted new technologies for the Group resulting in refreshed technological capabilitiesERP and System Integration:- Spearheaded software integration between ERP with other in-house developed software, ensuring data and information integrity- Deployed the full Group ERP for new subsidiaries to scale alignment, control and implemented IT solutions to support business expansionInfrastructure and Architectural Modernization:- Modernized IT infrastructure and architecture for entities within the Group, enhancing system reliability, performance, and scalability

Digital Transformation:- Overhauled the legacy email system of the Group to a modern productivity suite, enhancing email security and improving collaboration efficiency- Conceptualized and led the management of Works in Progress (WIP) towards digitalization and agile manufacturing, improving workflow visibilityCross-Functional Engagement and Asset Management:- Engaged functional stakeholders and customized the Group ERP in response to shifting business strategies, redesigning workflows to ensure integration with business processes, resulting in improved efficiency and adaptability- Structured the management of IT assets, IT documentation and review of IT contracts, optimizing IT asset utilization and improving audit readiness

ERP System and User Training:- Upgraded the ERP for the company and subsidiaries including the migration of customizations, process optimization and training of usersOperations Management and Compliance:- Drove the operational excellence taskforce, implemented operational excellence initiatives, driving operational traceability and efficiency- Transitioned the company from ISO 9001:2008 to ISO 9001:2015, ensuring compliance with updated standards and enhancing the organization's quality management systemsSoftware Management and Disaster Recovery:- Planned and setup the disaster recovery hot site for the ERP, reducing potential downtime by at least 50%

Master Of Business Administration (Mba), Strategy

Beng (Hons), Computer Science/Software Engineering, 2Nd Upper

Activities and Societies: Secretary, Singapore Students' Society (2001-2002)