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Thaynara Lima is listed as Customer Success Manager | Account Manager | SaaS at Carta, a company with 866 employees, based in Paris, Île-de-France, France. AeroLeads shows a matched LinkedIn profile for Thaynara Lima.
Thaynara Lima previously worked as Customer Success Manager at Carta and Support Analyst at Carta. Thaynara Lima holds Ux Designer from How Bootcamps.
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LinkedIn Profile❯ I am passionate about building strong relationships and driving customer satisfaction. My educational background has equipped me with the skills to provide exceptional support and resolve complex issues. ❯ My education consists of a degree in English from the State University of Rio de Janeiro and a Pedagogy degree. ❯ In my current practice as a Support Analyst, I:⚡provide timely and precise front-line assistance to clients;⚡proactively engage with clients through real-time interactions, following-up with them and staying actively engaged from the day a case is opened;⚡report bugs, request engineer services and submit problem statements in order to enhance the product and provide users with a smooth experience;⚡train clients on the platform and contribute my expertise to casework training sessions, fostering a collaborative learning environment for myself and my colleagues.❯ I have always worked in internationally diverse environments. Whether it is in my professional or personal life, I love deepening my understanding of different cultures and learning from other people’s perspectives. I have already lived in Canada, in the USA, and in France.❯ I am a detail-oriented professional with strong collaboration skills. My ability to adapt to changing circumstances and address diverse needs ensures that I deliver high-quality support. Customers consistently describe me as professional, efficient, knowledgeable, and thorough.Let's connect!✉️ lcthaynara@gmail.com
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A career timeline built from the work history available for this profile.
Rio De Janeiro, Brazil
- Build and maintain strong relationships with a portfolio of assigned clients;- Engage with clients to understand their needs and identify potential issues;- Respond to sensitive customer inquiries, including contract renewals, pricing increases, and escalations;- Prioritize inbound customer requests based on urgency, renewal timelines, and other relevant.
Rio De Janeiro, Brazil
Carta is a platform that helps people manage equity, build businesses, and invest in the companies of tomorrow. Trusted by 30,000+ companies globally, it handles cap tables, compensation, and has facilitated $13B in shareholder returns. Carta manages $2 trillion in equity for two million people, including notable companies like Canva, Tribe, and Pipe.As a.
My main activities as a UX/UI designer included:✔️ Using methodologies such as the Double Diamond to guide my design process;✔️ Conducting desk research, quantitative and qualitative research to discover my problem and define the goal;✔️ Organizing and categorizing data;✔️ Defining problems through User Persona, Blueprint, and User Journeys;✔️ Creating.
As an English language teacher, I✔️ delivered tailored, dynamic, effective language lessons to students based on their proficiency level and desired outcomes✔️ communicated in an efficient, effective, and professional manner✔️ monitored students' progress
Brainnest is a business management company based in Bremen, Germany. Besides economic advisory, customer experience and other services, they offer training programs.In their one-month Industry Training, I attended lectures and received close supervision and guidance from my mentor. The program consisted of:✔️ Exploring the design process and the principles.
Rio De Janeiro, Brazil
Escola Americana is a private, American-day school, located in Rio de Janeiro. It is an international community renowed for its substantial academic achievements and excellence in the educational field.As a returning staff in the pre-kindergarten teacher role, I✔️ created a safe, nurturing environment where children could play and learn✔️ partnered with.
Rio De Janeiro Area, Brazil
Escola Eleva is a Brazilian bilingual school and its pillars are global citizenship, academic excellence, and self-awareness.As an early childhood educator, my main responsibilities were✔️ planning and carrying out a curriculum that focused on different areas of child development✔️ working with children in groups or one on one, depending on the needs of.
Nashville, Tennessee, United States
The Fulbright FLTA Program is sponsored by the United States Department of State Bureau of Educational and Cultural Affairs. As part of the Fulbright Foreign Student Program, the Fulbright FLTA Program is designed to develop Americans' knowledge of foreign cultures and languages by supporting teaching assistantships in more than 35 languages at hundreds of.
Rio De Janeiro E Região, Brasil
Escola Americana is a private American-day school located in Rio de Janeiro. It is an international community renowned for its substantial academic achievements and excellence in the educational field.As an assistant teacher in the lower school, my primary responsibilities were:✔️ helping teachers to plan learning activities and complete records✔️ helping.
Other employees you can reach at carta.com. View company contacts for 866 employees →
Katherine Keller
Colleague at Carta
Seattle, Washington, United States, United States
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GM
Gifty Minhas
Colleague at Carta
Greater Seattle Area, United States
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AA
April Allred
Colleague at Carta
Sandy, Utah, United States, United States
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Michael Louder, Cep
Colleague at Carta
Salt Lake City, Utah, United States, United States
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Brian L.
Colleague at Carta
Bellingham, Washington, United States, United States
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Senan Azizov
Colleague at Carta
Baku, Baku Ekonomic Zone, Azerbaijan, Azerbaijan
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Gina Glover
Colleague at Carta
Salt Lake City Metropolitan Area, United States
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Kitt Turner
Colleague at Carta
Salt Lake City, Utah, United States, United States
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Elaine Tordecilla
Colleague at Carta
Montería, Córdoba, Colombia, Colombia
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Marwan H.
Colleague at Carta
London, England, United Kingdom, United Kingdom
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How is a pioneer edtech in Brazil that offers immersive and practical courses. In the UX Design BootCamp, I have developed a case study.
This course, offered by the University of São Paulo through Coursera, offers the fundamentals in the UX/UI design field. It provided me.
UERJ (Rio de Janeiro State University) ranks #8 among the top universities in Brazil and #13 in Latin America and the Caribbean, according.
Academic exchange. Summer courses taken in English Literature and Creative Writing.
Faculdade Unyleya offers remote courses all over Brazil. When I pursued my pedagogy teaching license, I was able to reflect on my own.
Quick answers generated from the profile data available on this page.
Thaynara Lima works for Carta.
Thaynara Lima is listed as Customer Success Manager | Account Manager | SaaS at Carta.
Thaynara Lima is based in Paris, Île-de-France, France while working with Carta.
Thaynara Lima has worked for Carta, Autônomo, Brainnest, Earj - Escola Americana Do Rio De Janeiro, and Escola Eleva.
Thaynara Lima's colleagues at Carta include Katherine Keller, Gifty Minhas, April Allred, Michael Louder, Cep, and Brian L..
You can use AeroLeads to view verified contact signals for Thaynara Lima at Carta, including work email, phone, and LinkedIn data when available.
Thaynara Lima holds Ux Designer from How Bootcamps.
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