Claudio Lima Email and Phone Number
Claudio Lima work email
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Claudio Lima personal email
+13 years of experience working in the financial, tech and services markets. Experience in CRM & Analytics, Business Intelligence, Sales Planning and Marketing at Citibank Brasil. Leadership of the design and complete implementation of the CRM and Data environment of Move Mais (a payment methods and services startup focused on urban mobility). Optimization of Sales Intelligence/Data and CRM departments at Mezzo Planejamento (consulting company). Management of +60 people in teams of Analytics, Planning, Operational Strategy, Products and Digital Transformation Squad at Intervalor (Brazilian subsidiary of Arvato Financial Solutions, a German global leader in Finance BPO and Credit Recovery). Member of founding team and responsable for departments of Data & Products of A Conta Fecha (brasilian startup focused in democratization of financial products). MBA in Business Management from Business School São Paulo (BSP), Specialization in Sales Management with CRM from Fundação Getúlio Vargas (FGV) and a Degree in Statistics from State University of São Paulo (UNESP). Study exchange in Australia. Currently leading the team of Digital Analytics & Audiences at Vivo (Telefonica Brazil) and Master's student in Statistics/Machine Learning at University of Sao Paulo.
Vivo (Telefônica Brasil)
View- Website:
- vivo.com.br
- Employees:
- 22006
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Executivo De Produtos Iot And Big DataVivo (Telefônica Brasil)State Of São Paulo, Brazil
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Executivo De Dados E MartechVivo (Telefônica Brasil) Feb 2024 - Present -
Digital Analytics & Social Insights ManagerVivo (Telefonica Brasil) Sep 2022 - Feb 2024Sao Paulo, Brazil
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Head Of Data Analytics And ProductsA Conta Fecha Sep 2021 - Sep 2022Sao Paulo, Brazil -
Head Of Analytics/Planning And ProductsArvato Financial Solutions Oct 2018 - Sep 2021São Paulo, Brazil -
Operational Planning And Strategy Executive ManagerArvato Financial Solutions Sep 2016 - Sep 2018São Paulo Area, Brazil
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Sales Intellingence & Marketing ManagerMezzo Planejamento Oct 2015 - Sep 2016São Paulo E Região, BrasilDesign and Management of the Marketing Plan.Optimization of sales and customer relationship processes and controls. Product Marketing. Content Marketing. Trade Marketing. Sales Campaigns. Sales Goals. CRM. -
Products And Crm ManagerMove Mais May 2014 - Jun 2015São Paulo E Região, BrasilMaintenance of the Products and Services PortfolioOffer. Plans. Pricing. Promotions. Improvements. New productsImplementation / Manag. of Customer Service and Sales Inbound -
Crm And Remote Sales ManagerMove Mais Feb 2013 - May 2014São Paulo E Região, BrasilOnline Sales Channel ManagementWebsite Campaigns. Social Media. Onboarding Optimization. Sales Flows. Opportunity Funnel. Site Usability.
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Crm ManagerMove Mais Mar 2012 - Feb 2013São Paulo E Região, BrasilLeading the CRM team for the planning, successful execution and follow up for all customer relationship management strategy.Lifecycle Customer. Relationship Channels. Social CRM. Marketing Campaigns. Retention. Customer Experience. Analytics.
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Crm And Analytics/Bi LeadCiti Dec 2010 - Mar 2012São Paulo E Região, BrasilManagement of all MKT statistical modelsPropensity to buy/rebuy Products. Risk of Churn. Segmentations: Socio-Economic, Behavioral, Customer Lifetime Value.Management of metrics for CRM and BI strategy (ROI of actions).Analytical support to Segments, Marketing and Products dep.Diverse structured studies. Scenario simulation. Map of Opportunities. Correlation Analysis. Indication of “great” target audience. Investigation of causes for unexpected behavior. -
Crm And Analytics AnalystCiti Oct 2009 - Dec 2010São Paulo E Região, Brasil.
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Business Intelligence AnalystCiti Apr 2009 - Oct 2009São Paulo E Região, Brasil.
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StatisticianBellakasa Imóveis Jan 2008 - Dec 2008Presidente Prudente E Região, BrasilDatabases organization and analysis. Credit risk modeling. Design/implementation/monitoring of statistical model.
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TeacherCursinho Ideal Jan 2006 - Dec 2007Presidente Prudente E Região, BrasilTeaching of Mathematics and Text Interpretation.
Claudio Lima Skills
Claudio Lima Education Details
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Machine Learning -
Business Administration And Management, General -
Sales With Crm
Frequently Asked Questions about Claudio Lima
What company does Claudio Lima work for?
Claudio Lima works for Vivo (Telefônica Brasil)
What is Claudio Lima's role at the current company?
Claudio Lima's current role is Executivo de Produtos IoT and Big Data.
What is Claudio Lima's email address?
Claudio Lima's email address is cl****@****.com.br
What schools did Claudio Lima attend?
Claudio Lima attended Universidade De São Paulo, Ufscar, Udacity, Business School São Paulo, Fundação Getúlio Vargas, Universidade Estadual Paulista Júlio De Mesquita Filho.
What skills is Claudio Lima known for?
Claudio Lima has skills like Crm, Cluster Analysis, Business Analytics, Salesforce Administrator, Marketing Communications Planning, Statistics, Propensity Modelling, Planejamento Empresarial, Sas Programming, Business Intelligence, Design De Produtos, Statistical Analysis Plans.
Who are Claudio Lima's colleagues?
Claudio Lima's colleagues are Rt Telecom Parceiro Vivo, Hélio Villanova, Lior Kadar, Fernanda Caetano, Marcelo Brito, Jean Karllos, Heloisa Scossati.
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Claudio Lima
São Paulo, Sp -
Claudio Lima
Automotive Executive/ Automotive Product Strategy / Automotive / Business And Account ManagerSão Paulo, Sp -
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Claudio Lima
São Paulo, Sp
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