Localization Program Manager
CurrentTranslation Systems Management Oversee the implementation, automation and integration of Translation Management System (TMS), Machine Translation Systems, and integrations between TMS and other internal systems in order to drive efficiency and scalability. Manage translation activitiesBuild and improve localization project management life cycleProcure and onboard language service providers with agility, scalability and quality for localization needsBuild a linguists enablement program by providing training, materials, and tools to make sure the external linguists are empowered to translate Workiva contentDesign and implement a In-Country Reviewer Onboarding process by designing ICR requirements, providing training, aligning objectives to streamline the reviewing processesQuality ManagementImplement and execute Linguistic Quality Assurance and In Country Review processesMonitoring vendor performance, providing guidance and troubleshooting platform issues as needed. Training and ConsultingDevelop & maintain key relationships with stakeholders, like product management, engineering team, technical writers, product enablement, marketing, and APAC and EMEA local teamsProvide data and report to teams that lead business strategies including KPIsProvide localization 101 training and build and maintain localization resources on ConfluenceData Collection and AnalysisEnhance data collection practices to gather insights into localization performance, user feedback, and market trends, and use data analysis to make informed decisions.Update and maintain a localization dashboard for reporting purposes
